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"Centralt"Betygsatt av en Hotels.com-gäst apr 25, 2012
Trevlig personal och bra rum, om än lite trånga för en hel familj. Vi gillar hotellet och det är andra gången vi bor här. St Louis är en stad vi åker ofta till och detta är ett favorithotell.
""Betygsatt av en Hotels.com-gäst apr 19, 2012
bra
"Hotell Drury Inn centralt i St Louis"Betygsatt av Pontus B från "Lund" den jun 4, 2011
Utmärkt hotell. Frukost, kvälls snack och parkering i priset. Gångavstånd till downtown.
Läge.
Sheraton Westport Hotel - Plaza ligger i Maryland Heights (Westport - Maryland Heights), och sevärdheter i området inkluderar Verizon Wireless Amphitheater St. Louis. Andra sevärdheter i regionen inkluderar St. Louis Art Museum och St. Louis Zoo.
Hotellegenskaper.
Sheraton Westport Hotel - Plaza har hälsoklubb, inomhuspool och fitnessanläggning. Trådlös Internetanslutning är kostnadsfri i allmänna utrymmen. Affärsresenärer på det här 3,5-stjärniga hotellet har tillgång till företagscenter, mindre mötesrum och ljud- och videoanläggning. Detta hotell med miljövänlig profil erbjuder restaurang och bar/lounge. Personalen kan hjälpa till med conciergetjänster och cateringtjänster. Ytterligare bekvämligheter omfattar utomhuspool under säsong, kostnadsfria dagstidningar i lobbyn och rumsservice (begränsade tider). Parkering på platsen är kostnadsfri. Det här är en rökfri fastighet.
Rum.
Bekvämligheter i de luftkonditionerade gästrummen på Sheraton Westport Hotel - Plaza inkluderar kaffe- och tebryggare och kostnadsfria dagstidningar på vardagar. Trådlös höghastighetsanslutning till Internet (tilläggsavgift) finns. 37 tum platt-tv med kabelpremiumkanaler. Alla boenden har skrivbord och telefon med flera linjer med telefonsvarare. Badrummen har designertoalettsaker och hårtork.
Ytterligare bekvämligheter inkluderar strykjärn/strykbräda och klockradio. Dessutom erbjuds städning dagligen och ytterligare bekvämligheter som finns tillgängliga på begäran inkluderar väckning. Alla rum på Sheraton Westport Hotel - Plaza är rökfria.
Avgifter för extra personer kan tillkomma och variera från hotell till hotell.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
Sheraton Westport Hotel - Plaza is a smoke-free property.
På det här hotellet finns det inga alternativ för tillgänglighetsanpassning. Välj ett annat hotell om du vill boka ett rum med alternativ för tillgänglighetsanpassning.
Ekologisk/miljövänlig fastighet – First Party Certified
En självbedömning vad gäller miljövänlig turism (First Party certification) har gjorts av fastigheten genom Missouri Certified Green Program. Det innebär att man vidtagit åtgärder för att lära sig om sin påverkan på en eller flera av följande: miljö, samhälle, kulturarv, den lokala ekonomin. Hävdandena har inte oberoende verifierats av något andra- eller tredjepartscertifieringsprogram.
På Sheraton Westport Hotel - Plaza finns restaurang som serverar frukost och lunch. Rumsservice (begränsade tider) finns.
Inomhuspool och utomhuspool under säsong finns på området. Andra fritidsanläggningar inkluderar hälsoklubb och fitnessanläggning.
Fritidsaktiviteterna nedan finns antingen tillgängliga på platsen eller i närheten. Avgifter kan tillkomma.
Följande avgifter och depositioner debiteras av hotellet/fastigheten vid köp av tjänsten, incheckning eller utcheckning.
Listan ovan kanske inte är fullständig. Avgifter och depositioner kanske inte inkluderar skatt och kan komma att ändras.
Avgifter för extra personer kan tillkomma och variera från hotell till hotell.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
Flushing the stool was quite loud. Would wake you up.
Gästen lämnade inga kommentarer.
The room smelled really bad. It was very uncomfortable to sleep or even eat due to the smell. We had to turn on the air conditioner really low.
Gästen lämnade inga kommentarer.
Gästen lämnade inga kommentarer.
"It is great if you get there."
I do have one major gripe. The hotel does not display a contact email address and even when you phone the operator is unable to provide you with one. I asked to be called back to confirm the courtesy shuttle bus operating times and am still waiting to be called. The shuttle drove right past me at exit 18, the point that they are supposed to stop at […] to pick up passengers. So as the review title says, once you get there it is great. Läs mer
"beautiful renovation"
The hotel was recentlly renovated and the rooms were beautiful along with the lobby and restaurant.
"Great place"
Really nice place, especially for the money. Very clean. Only complaints are smallish pool and no hot tub.
"Very pleasant stay"
Hotel was very clean. I love hotels that are pet friendly and don't charge a fee. I always trave with my Aussie whenever possible. Conveniences were nice and parking was ample. Would stay again.
Thank you for taking the time to give us your feedback and for staying with us We are pleased you found our hotel convenient for your needs and made it easy to travel with you Aussie. We strive to make all pets as comfortable as possible.
1 svar från Sheraton Westport Hotel - Plaza"Location"
Great location. Just steps from a number of restaurant and pubs
"Sheraton Westport Hotel - Plaza"
All in all a good stay. This particular hotel has undergone several renovations over the years. The font desk was both friendly and helpful. However, when we got to the room we received two double beds rather than the king we asked for. Since we arrived at midnight we were too tired to head back downstairs to make an issue of the mistake. The doors […] seem out of place with the renovations as evidence by the discoloration where the room number plate used to be. The shower & tub were not remodeled so they also appeared out of place with the rest of the nice renovation. The rooms were clean and what you would expect from an older Sheraton. However, the walls were thin and we had to put up with loud noises from our neighbor for most of the night. All in all this was a decent stay. I would give the place 4/5 stars for service, cleanliness & safety. The negatives would be noise, the room/ bed arrangement error and old dirty looking shower tiles. Läs mer
I would like to take this opportunity to thank you for staying with us & for your feedback. Pleased to hear that you have enjoyed your stay with us & sincerely apologize for your inconvenience regarding other guest noise. We are dedicated to ensuring that you do have a good night’s sleep when you stay with us and do follow a noise procedure of warning disrupting guests that they will be removed from the hotel on any further disturbances. We will advise our Managers to be more diligent over this to eliminate any of these noise concerns from our guest room floors. Thank You again & look forward to connecting with you in the future.
1 svar från Sheraton Westport Hotel - Plaza"Weak cold shower and service."
The Shower never got Hot and had weak water pressure. They forgot to clean my room so I had wait 20 min for them to do it once we got back.
"Pleasant stay at the St. Louis Sheraton"
We only stayed for 3 nights but we were very happy with the room, food and service. We will return again during our next visit to St. Louis, MO
Thank you for staying with us & for your feedback. Pleased to hear that you were satisfied with room, food & service. Look forward to seeing you in the future.
1 svar från Sheraton Westport Hotel - Plaza"perfect stay"
The people at the front desk was amazing, I came to get engaged to my girlfriend and not only did they upgrade my room without charge, they sent strawberrys and champagne to my room and also gave me a $25 credit for room service and 2 breakfast vouchers. With that being said they really made our night and I do plan on going back, thank you guys for […] helping make our night more memorable. Läs mer
First & foremost I would like to take this opportunity to congratulate you on your engagement. Also would like to thank you for being a guest & for your feedback. Pleased to hear staff went above your expectations. We strive to make every guest stay as memorable & enjoyable as possible.Thank you again & we look forward to connecting with you in the future
1 svar från Sheraton Westport Hotel - Plaza"Clean as can be."
I read several reviews before booking and can't imagine what some people expect. The room smelled very clean. Staff was courtious. Comfortable beds. Hot shower. No one offered to shine my shoes or wash my car.
"Sheraton Westport Tower"
We've stayed at the Sheraton Lakeside Chalet at Westport before, but this was our first time in the tower and it was great. I think the rooms are a little nicer in this hotel, although both are comfortable. Wesport is a great location - convenient to I-270 and just a few minutes away from either I-70 or I-40, so easy access to everything, which was […] great for us, as we were visiting family and they're spread out to the North, South, and West. And we love the Train Wreck at Wesport, so that's a bonus! Läs mer
I would like to take this opportunity to thank you for staying with us & for your feedback. Sheraton Westport Plaza recently completed a multimillion dollar renovation including guest rooms, lobby & outlets. We look forward to seeing you in the near future.
1 svar från Sheraton Westport Hotel - Plaza"very disappointed!"
There was a reason I wanted to pay extra for one night in St Louis. None of that was met, the room was dirty, the front customer service was horrible. i even told them our concern about the night and still haven't heard from the hotel. For a family being there a doctors appointment, we already had enough to worry about. So my family and i will never […] go back. Läs mer
Thank you for taking the time to tell us about your experience at the Sheraton Westport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The experience you describe causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you during your stay. Our aim and intent is to ensure all guest concerns and requests are handled quickly and efficiently. I can only reiterate our regret about the general attitude that we did not handle the situation in the proper manner. Kindly rest assured that training in regards to guest relations will be carried out to avoid such incidents in the future. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future
1 svar från Sheraton Westport Hotel - PlazaGästen lämnade inga kommentarer.
Gästen lämnade inga kommentarer.
"Westport"
Good place to stay if that is the destination. I was attending a training at the hotel so it was very convenient. The hotel is very nice. Convenient free parking on site. Westport has restaurants, coffee shops, and clubs that are convenient. Nice walking trail around a small lake. It is out of the way for any other activities and surrounded by vacant […] business/industrial property. Area surrounding Westport seems in decline and access to the highway was complicated. Läs mer
"Awesome hotel, great location!"
We really enjoyed staying here and will definitely do it again in the future. The beds were extremely comfortable, lots of pillows. The room was clean and the lobby/check-in area was very nice. Hotel staff very polite. Would highly recommend!
"Sheraton Plaza - Wesport - St. Louis"
Great location and service. Staff friendly and professional.
"Great stay"
This hotel was a great stop for a great deal price. The service was friendly. After 10 hrs of driving we were looking for a clean and comfortable place to sleep. The beds were fantastic - soft mattress, fluffy pillows and warm comforter. Great water pressure in the shower and quality shampoos/conditioners/soaps. There was even brand name (Starbucks) […] coffee available in the room and in the lobby in the morning. We had a great stay and would recommend this hotel to others. The only downside was that our room was right next to the elevators so we could hear them running loudly, particularly early in the morning (5am), as people were checking out/in. Läs mer
"Flawless"
Everything was grrrrrrreat!!
Gästen lämnade inga kommentarer.
"Great Value"
This is easily one of the nicest hotels at this price point that I have ever stayed at. It is very clean, modern, and surrounded with shops. There is plenty of free, covered parking which is a very nice bonus. The staff was very courteous and professional when we checked in and any other time that we interacted with them. We were only there for one […] night and did not have a chance to explore a lot of the amenities. Regardless, I would most certainly return to this hotel the next time I am in this area. Läs mer
I would like to take this opportunity to thank you for staying with us & for your positive feedback. Pleased to hear that you enjoyed your stay with us & all the amenities in Westport. Sheraton Westport Plaza completed a multi million dollar renovation in April that included hotel lobby, guest rooms, restaurant & bar. Thank you again & we hope to see you in the future.
1 svar från Sheraton Westport Hotel - Plaza"Clean - Great Service - Great Location"
Initially we thought this was an older hotel that might have been rated with a higher star rating from the past, but the they have definitely renovated the hotel to match their current star rating. The room was clean, and comfortable. The pillows were extremely comfortable. If I had to criticize anything, it would be that the shower head had a low pressure […] stream - but I think that is being picky. Overall a great place to stay for a great price. We will be returning. Läs mer
Dear Valued guest, I would like to take this opportunity to thank you for staying with us here at the Sheraton Westport & for your feedback. Pleased to hear that you have enjoyed your stay with us & the hotel renovation completed December 2010, flat screen TV’s in guest rooms Thank you for letting us know about shower head I will be sure to inform our hotel engineer so we correct this immediately. We hope to see you in the future
1 svar från Sheraton Westport Hotel - Plaza"Wesport sheraton"
Very clean and upper scale hotel for a fair price.free parking, the kids enjoyed the indoor pool.beds were very comfortable and not to far from tourist attractions.would definitely stay here again.
Thank you for staying with us at the Sheraton Plaza Tower & for taking the time to give us your feedback. Glad you & the family enjoyed your stay with us, the renovation & the pool. We look forward to your next stay with us
1 svar från Sheraton Westport Hotel - Plaza"Excellecnt accomodations."
The hotel staff was very accomodating. The room was more than we expected. I would highly recommend this hotel.
Hotel should have free internet in rooms.
"Sheraton Plaza - St. Louis"
Excellent location from airport and walking access to restaurants. Comfortable, clean and reasonably priced.
Thank you for staying with us here at the Sheraton Westport Plaza. Glad to hear that you have enjoyed your stay, the restaurants & the location we strive to make every guest stay a memorable stay. Hope to see you again in the future.
1 svar från Sheraton Westport Hotel - Plaza"Sheraton at Westport Plaza"
The staff was very courteous and polite, however we found some major problems with our stay. It seems the hotel was hosting an entire league of 10-15 year old children's baseball teams. These children don't know any better but the hotel staff found it suitable to stick us right in the middle of a team. The noise in the mornings and evenings were horrible. […] Very little sleep and every time we used the elevator, many other floor buttons were pushed increasing the time to go in and out dramatically. Next time we will visit a classier hotel. Läs mer
I would like to take this opportunity to thank you for taking the time to write a review about your stay. Glad to hear that our staff were polite & courteous. I apologize about the noise that you had to deal with everyday. We are dedicated to ensuring that you do have a good night’s sleep when you stay with us and do follow a noise procedure of warning disrupting guests that they will be removed from the hotel on any further disturbances. I assure you that we will work to correct this especially that we host a lot of tournaments here at our property but definitely want other guests to enjoy your stay. Thank You again & we hope to see you in the future
1 svar från Sheraton Westport Hotel - PlazaGästen lämnade inga kommentarer.
Gästen lämnade inga kommentarer.
"Wonderful"
The room was wonderful, clean, beautiful, spacious, and everything I could have asked for. The bathrooms were large and well stocked with bath products. Everyone at the hotel was helpful and nice.
Thank you so very much for your review of our property! We are so glad to hear that you had a wonderful stay! The bathrooms ARE spacious, the entire property was recently completely renovated, and we are happy to hear you love it! We hope to see you again in the near future!
1 svar från Sheraton Westport Hotel - Plaza"Sheraton Hotel-Westport"
My one night stay at the Sheraton was very enjoyable. The rooms were very clean, and had excellent beds. With the hotel being at Westport, the area around the hotel was nice. Many restaurants were available without the inconveinence of driving. The only downside that I encountered was the hotel did not include a hot tub, and the T.V. channels were poor, […] you had to make a purchase to watch anything interesting, and the people at the check out desk seemed scattered and not very professional and when calling down to the desk once the person was very rude. You do not have any nice scenery to look out at, just the highway, but overall the hotel itself was satisfactory. Läs mer
"Not easy to find the front door..."
But the front desk folks were very helpful in guiding me in. Also, nice restaturant menu.
Gästen lämnade inga kommentarer.
"Tornado visit"
The "4" for maintenance is minor: they are doing a great job in remodeling. I'd guess that the window in our room was next, as it wasn't sealed completely. No big deal. A bit of caulk would have worked. All else was top notch, from the restaurant, the bar, gym, front desk and service. Although we ended up driving home to Pa anyway, they were most accommodating […] when we asked for another night due to the airport being closed after the tornado struck the area and the airport. Läs mer
"Great Location"
This is a great location for business travel. Lots of restaurants within walking distances.
Gästen lämnade inga kommentarer.
"Sheraton Westport Hotel"
This hotel was a little out of the way if you plan on visiting downtown St. Louis, but it is in a nice location for eating and shopping. Hotel staff was nice and friendly. It was helpfull to know the free shuttle would take us to the airport and from there we could ride the metrolink all over St. Louis. I would stay there again.
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