Hotell Grand Sierra Resort & Casino Featuring The Summit Tower - Reno

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

A nice Hotel clean and friendly staff, Only one thing I wish there was an area on the Casino floor where there would be No Smoking i mean a separate area all together so us non smokers can enjoy our time also instead of coughing our lungs out and smelling like u just came out of a Hooka lounge. And then suffering for the next 2 days with a soar throat […] with smoke taste in your taste buds and itchy water eyes! I don't know why Casinos never take this into consideration being that most people don't smoke and just say 33% of people do smoke? And those that do smoke make the whole place stinky and we have to breath in second hand smoke it's not fair to the rest of us that want to breath normal air! So make it fair so both parties can enjoy your Casino's , Me personally i can't stand more than 30 min then i have to go outside for fresh air, And if you sit at the tables and then someone comes next to you and starts smoking a cig or cigar it ruins your play time cause u have to leave so in turn the casino loses money and potential profit from restauraunts to gambling to every other thing and people might not come back? Läs mer

Verifierad gästrecension

This was a nice big room that I got on a 48 hr sale for a great price. We had originally planned on 3 in the room with a teenage son, so the "privacy curtain" between the king bed and sofa sleeper in the suite was an attractive sell. Don't let that fool you, the privacy curtain was litteraly 3 feet wide! Not really a negative issue, but there is absolutely […] no privacy between the two sleeping areas. Läs mer

Verifierad gästrecension

I enjoyed my stay; coffee in the room, big bed with comfortable mattress, and awesome pressure from the shower on the 23rd floor. I would recommend this place to any who asked. Cheaper than most hotels of it's caliber and a cab ride to downtown Reno (shouldn't be drinking, gambling, and driving at the same time, right?!) Also, make sure you pay for […] the upgrade, your room will be much more pleasing with a better view of the City, the Sierra Nevada Mountains, or both! Läs mer

Verifierad gästrecension

Very nice resort atmosphere. Had alot of amenities to keep everyone happy. The rooms were big and very clean. Although it's near an airport we did not hear planes. Wish the fitness center was more eqipped and not in the basement. But would definitely stay again.

Verifierad gästrecension

A very good stay especially now that it appears that the majority of the hotel lobby renovation has been completed with very pleasing results. A great escape.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

there always seems to be a big black hair in the bathroom somewhere. I am Blonde and this bothers me.

Verifierad gästrecension

It was great.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

like the new upgrades to the rooms!

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

We stayed at the Grand Sierra twice in a month for volleyball tournaments. We stayed in the lower levels rooms the first stay then the higher level summit rooms the second stay. Definitely worth the little extra $ to stay in the queen rooms. Restuarants excellent, employees attentive, immaculate and a STARBUCKS!! Smoke is not noticeable except in casino […] area. We'll be back! Läs mer

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

It was exactly what I needed. I couldn't wait to get comfortable. Room Service is something everyone should experience.

Verifierad gästrecension

grand!

Verifierad gästrecension

I have stayed at Grand Sierra in the past. This time, however, I was disappointed. Booked the hotel through Hotels.com and when arrived, they gave me a suite for two people, kind of odd. The room was big but nothing fancy. Then I noticed the bed was small and called front desk to ask and the lady said it was a king size. I still felt the bed was small […] so I called again and was told it was a king size. My wife and I could not sleep that night because the bed was small and secondly, the middle of the bed sunk down like a valley. I could not sleep that night and had to sleep on the couch and woke up with a bad back. I looked for the tag on the bed in the morning and saw it was 60x80, looked up on the internet and it was a queen size bed instead of king, which made more sense. I called front desk again and asked for the manager who then told me that it was a queen size. I asked her about the old furniture and she said the room was remodeled with new furniture 3-4 months ago but I think that was a lie also. The bed sunk down at night so it could not have been new furnishing like she claimed. The whole staff from front desk to manager are incompetent. They need better workers there. I am very disappointed, had to sleep on the couch and woke up with a bad back. Never stay here again. Läs mer

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

great, just great

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Staff was nice. Quick to repair phone and curtain after reported. Bed comfortable, if a little too soft. Could have used a channel list for the free TV. No thermostat so it was hard to regulate air conditioning .Room was quiet. Food reasonably priced and very good. They have a snack shop in the casino to buy a quick breakfast or lunch with some healthy […] choices. I never left the resort, everything I needed was there, but Walmart is just across the street. Easy access from the freeway. Läs mer

Verifierad gästrecension

Great price great room. Will definitely will go back

Verifierad gästrecension

Summit Rooms are nice! Other standard rooms are horrible!! Service is terrible! 2-3 hour wait for luggage to arrive in room and you cannot use a cart to bring it yourself!! So if you can't wait, plan on carrying your luggage a block to the elevators, then to your room once you arrive on your floor but wait thats not all!! Getting an elevator is another […] task! 30 minutes to finally get onevthats not completely full!! Make sure you take those bottled waters cuz guess what you will b charged regardless!!! Läs mer

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Usually I stay in the Summit Rooms----this time I tried the regular rooms and a lot of work has been done on those room. They have new sheets without holes! These rooms are finally pretty nice.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

place has everything.

Verifierad gästrecension

The hotel is great, check in is incredibly slow - always has a long line on busy weekends. The cheap rooms are only $10-$20 less than the better rooms, and the difference is huge. The more expensive rooms have granite bathrooms, modern styling and refrigerators. The cheaper rooms aren't as nice, and have no refrigerators - I would have paid the extra […] for the fridge. Otherwise hotel is great, clean, and comfy. Air works well and beds are really nice. Läs mer

Verifierad gästrecension

The stay was amazing but we were charged a resort fee that we didn't even use. (Pool was closed and that was the only reason we wanted to stay there)

Verifierad gästrecension

Grand Sierra has old rooms (the bottom floor ones). The carpet was filthy and our air conditioner made thump noise everytime we put it on. That's why some of rooms are cheap, we got the older, nonrenovated of the bunch. They keep it this way so that if you want the "decent" looking ones you have to upgrade.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Enjoyed my stay, can't wait to return next year!

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

We had a lovely night. Couldn't have asked for more.

Verifierad gästrecension

Very nice. The room was excellent, especially for the price available.

Verifierad gästrecension

This was a BARE-BONES room accommodation for the expensive price I paid! The only amenities were a small bottle of shampoo/conditiioner, lotion, and soap. We HAD to pay an extra $10 for a lot of services we didn't need/use. It included two SMALL bottles of water, which weren't even in the room when we checked in. There was supposed to be an in-room […] safe, but that wasn't there either. The thermostat didn't have a face on the dial, so we had no idea how to set the temperature. It took 10 minutes to get the TV working. The vending machine took my daughter's money. The location was away from downtown. Very expensive and not very satisfied. Hopefully, I will not have to stay at this hotel again. Läs mer

Verifierad gästrecension

Good - but parking is too far. especially for senors

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

I have business in Reno and whenever I am there I try to stay at the GSR. I have always stayed in The Summit rooms. I love the bedding, lg. flat screen TVs, fridge, microwave and especially The views! They are under NEW ownership now and are getting a 'makeover'. New indoor pool and club are coming. Whenever I have had a problem, it is resolved to my […] satisfaction immediately! Great customer service. A home away from home! Läs mer

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Pleasant

Verifierad gästrecension

THE ROOM I HAD WAS BETTER THEN I EXPECTED!!!

Verifierad gästrecension

Great people to stay with for a while. Very nice and helpful; check up on their progress with front desk calls. Cocktail waitresses the nicest in the city

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension