Hotell The Waldorf Hilton - London

Vill man bo i West End med nära till allt,är detta hotellet för dig!Gångavstånd till slöt,man kan gå till Trafalgar Square på ca 5-10 min och närmsta station är Charing Cross Station. Hotellet är lyxigt och helt klart värt pengarna!

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Personal Fullt med personal som ständigt stod till förfogande och gav oss uppmärksamhet. Hotell Jag är nöjd med allt hos hotellet. Det enda som saknades var möjlighet till fri WI-FI. Frukost Mycket fin frukostbuffé, stort urval och god kvalitét. Toppenservice. Läge Perfekt centralt läge och ändå lugnt! Bra tillgång och närhet till kommunikationer. Jag […] ser fram emot möjligheten att återkomma! Läs mer

Super hotell med trevlig personal, suverän frukost och bra läge. Tycker man om att promenera når man många av Londons sevärdheter till fots. Det var inga problem att ha med sig ett spädbarn, de tillhandahöll barnsäng, barnstol till frukost och servade med det man behövde. Det enda minuset var att det inte fanns plats att packa upp någonstans i rummet...men […] i stort bara + Läs mer

Trevligt hotell i mycket vacker byggnad. Bra service, bra läge, god frukost. Skulle absolut boka det igen. Ett minus för att internet inte ingick, men annars var allt toppen.

Me and my wife booked a 3 night stay. The first night we were assigned a very poor room located on the 7:th floor, definitely not up to standard for a 5-star hotel. These were some of the issues: 1. Smell of wet towel as we entered the room. It later turned out that the shower leaked onto the floor in the bathroom. The floor was constructed with faulty […] inclination, making a wide stream of water running into the hall and further into the full floor carpet in the bedroom. I determined that the smell was from damp and moulding carpets, disgusting. 2. The shower had low pressure and no handle=hard to get clean below the waist. 3. The room had 2 tiny oval windows (40*20 cm or 16*8 inches) and felt claustrophobic like a wardrobe. Both blinds for the tiny windows were out of order. 4. Only 1 small folding luggage rack and small room meant spreading out cases over most of the floor in the hall and bedroom. 5. Poor action and long refill time for flush tank in WC meant long time between flushes. Etc. The hotel was fully booked and we had to stay in the room over the first night. After making a claim/complaint the next day we were assigned a new room on the second floor. That room was up to expectation although the LAN connection (internet) was out of order in our room. We had expected that internet was free, but a third party company charged 15 GBP/24 hours for the service (which we could not even use). Other than that, staff were extremely friendly and courteous and the hotel was located perfectly in the centre of town. Breakfasts were excellent and the general condition of the hotel was ok. Advice: - Ensure you do NOT get a room on the top floor (7:th) due to layout of rooms and low water pressure. - Get a "Contemporary" (modern) room and not a "Classic" room (I assume that that affects the construction of the room, e.g. model of shower). Conclusion: Rate 7 of 10. It is simply not acceptable with rooms as bad as the first one we got when booking a 5-star hotel Läs mer

Fantastiskt sköna sängar! En frukostbuffé utan dess like. Bor gärna där igen!

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Our luggage didn't arrive at the room until more than one hour after check-in, although we called to remind them after 25 minutes. The ventilation broke down the first night so we got not much of a sleep in the heat. They fixed it the day after, but it broke down again the second night. They charged no minibar as a compensation, which was nice but […] not really a compensation for not having being able to sleep for two nights. On top of that, the view from our room was terrible (that would depend on what room you get). But the lobby, the restaurant and the champagne bar were terrific as well as the fitness club. It's close to all the theatres. Läs mer

Great hotel, I have wanted to stay there for a long time and it more than exceeded our expectations. Dinner before going to a show was superb and in great surroundings. We will be cominng here again

Thank you for an excellent stay! The hotel was excellent and had a wonderful staff. We forgot a jacket in the room when we left, but they sent it to us within a couple of days. Great service and location. I can asure you that we will return to this hotel on our next trip to London!

Lovely stay at the Waldorf. Staff all very freindly and helpful. Not happy about excessive service charge on drinks but then thats the West End. Breakfast room beautiful surroundings but ice cold so hard to enjoy the generous breakfast

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Gift to mother in law - Fantastic experience started with a superb room upgrade. Stayed here & went to the theatre to see War Horse (also excellent). We were also fortunate to buy a Groupon voucher to dine in the restaurant at reduced rate and included champagne. Faultless 10 out of 10.

The Waldorf Hilton is a beautiful historic Hotel, in an ideal location in the West End of London close to Covent Garden and the Theater district. Stayed in an updated standard room which has a new bathroom with a large showering area, also very comfortable beds Clean nicely decorated room, great rates at this hotel compared to others in the area. Would […] highly recommend this Hotel. Läs mer

I have stayed at this hotel many times under many different marquees / brands. I don't think I have ever stayed there without construction or some other type of disruption going on. 10 years running! The best thing about it is the gym in the lower ground level. And the location is very good - close to covent garden tube and almost equidistant from Holburn. […] Food is also quite mediocre. If you have another option, use it unless you are so committed to a good gym workout that you are willing to put up with other problems that distract from a good stay. Läs mer

When checking in, the receptionist was quite rude. when I walked in to the room and opened the curtain, I found a wall inches from the window. When I called the front desk to ask if there were any other rooms available, I was told someone would call me back. I waited over 10 minutes with no response so I went up to the front and upon hearing my name, […] the lady knew right away that I was waiting for someone to call me, yet there she was chatting with a co-worker. Also, I didn't need my room cleaned so I called housekeeping to please just refresh the towels, no one came. I waited until morning and had to make another request. I do expect superior service when staying at a hotel that charges what the Waldorf does, but I was very disappointed to have gotten such poor service. I did get another room with a much better view, but since it was low season with not many rooms occupied, I don't understand why they would give me what seemed like the worst room in the hotel. Läs mer

When i chose to stay at Waldorf Hilton, it was with an awareness of the history associated with the hotel bordering on 'reverence' that i decided to opt for it. To stay at The Waldorf was indeed being with history. The building, the facade....reminds one of the histrocity of the hotel. I could not decide if it was good to find the interiors modern, […] with not a bit of the old charm retained. The service is impeccable, the staff courteous and helpful. Läs mer

London is not far from home however when we come to see a show we like to enjoy good hotel rooms. We only stayed one night here, the room was disappointing. On being welcomed at the restaurant for breakfast we were then ignored. While collecting our buffet breakfast we returned to our table to find the long awaited for drinks and our cutlery being […] cleared away They did apologise but breakfast was cooled by the time the new cutlery arrived and we aquired someone else's cleared teapot as well as ours. Läs mer

Very nice stay. To many light switches in room. Bit dusty in room.

When you think of the Waldorf you think of old world charm and sofistication. When you walk in the front door everything gives this impression. Afternoon tea and dinner in the restaurant were a pleasure. The breakfast room was beautful. We were however very disappointed with our room and this was after paying for an upgrade on arrival. Here the charm […] stops, the room was very modern with orange paint and silver grey drapes and was not a place in which I would choose to relax. A tangle of wires with small lights made up the light fixture over the bed. The bed however was very comfortable but I was happy we were there for only one night. I would visit the hotel again but only for dinner and afternoon tea. Waldorf you are worth so much more but are so in danger of losing your identity! Läs mer

As always faultless. Great hotel, great location, great service, really enjoyed the stay.

Excellent hotel in west end, room was lovely and staff very helpful.

There isn't anything to fault about this hotel, the price, the location, the service, the breakfast were all first class, when staying overnight in London I won't even consider any other hotel.

Expensive. Decent Service. Charge for internet. Better options in London's West End. Great Hstoric Property.

The hotel is in a great location. I walked to all the sights I wanted to see! The hotel itself was nice -- rooms aren't really big, but what you would expect in a big city and they make good use of the space. However, the service and staff attitudes were incredibly varied. Restaurant hostess was snobby and rude on a ocuple of occasions. One waitress […] was great while another waiter was impossible to get to come back. Housekeeping was inconsistent. However, all of the concierge staff was helpful and efficient. Overall a good place to stay but wasn't quite 5 star experience. Läs mer

Fantasic Hotel, upon arrival greeted by wonderful doorman, room was ready earlier than expected, Location fantastic as walking distance to Covent Garden, Excellent quiet contemporay Room, comfy beds ! Breakfast standard.. Will definately book for next year .

They missed our request for a wake up call and didn't apologize!

Great location! Very nice hotel with clean rooms, a health club and good service!

Had high hope for this 5 Star Hotel & was a treat for a Friend. Unfortunately it is not to 5 Star standards, so was a big disappointment. Bathroom needed updating, products & refreshments where sparse especially as it was a twin room, not enough for 2 for even one night! Beds where rickety. Pool area needs some urgent attention the lack of repairs & […] decor made you wonder how clean the area was. TV reception was awful. The only good points where location & the staff which you couldn't fault. would not go back which is a great shame as such a well known hotel, i feel they are riding on there name massively. Läs mer

The hotel staff were excellcent everything you would want for that special weekend away. we have a fanastic time with easy walking distance(if you like walking) of most things. Would recommend anybody to do the 'The Waldorf' its an experience not to be missed.

We had a wonderful weekend stay at the Waldorf Hilton. The staff were very helpful and the complimentary bottle of wine made a great start too! The room was very comfortable and the breakfast was delicious and we made a point of sitting and enjoying the wonderful surroundings in which it was served. The location was perfect for us as we had tickets […] to the Royal Opera House, literally 5 minutes walk, if you walk slowly! Great restaurants around there too. I would definitely recommend it to others and hope we're lucky enough to go again ourselves one day. Läs mer

This hotel is in an amazing location and you receive impeccable service. However for a five star hotel I didn't expect to find a torn bed covering which then makes you doubt the cleanliness etc of the room! I would definitely stay there again as it was minutes away from all the best theatres.

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Nice location, the staff were friendly and efficient, the overall condition of the hotel was good, A bit of a queue checking in, room a little small, on the second day breakfast was burnt certainly not worth £22.00 each.

Disspapointed for a 5* stoppped in a twin delux room on the 8th floor dingy outlook back of the the building. Only one 3 pin plug in the whole of the room diffucult with 2 women in it !! Homage restaurant very good evening meal, staff a little confused at times but didnt spoil a delicious meal. Just dont rate as a 5* more like 4* Consigearge very […] helpful and attentive. Läs mer

This hotel is in a good location close to Covent Garden and Theatres. We had a deluxe twin room which was spacious, clean and well presented. The check in was easy and we were able to leave our luggage with the concierge to be brought to our room when the room was ready.The down sides where faulty air conditioning and the shower flooded into the room. […] We reported these faults at reception and they just said they would report it to housekeeping. We checked out later that day and housekeeping had still not arrived. Overall we enjoyed our stay but I have stayed in better quality cheaper hotels in London. Läs mer

We stayed here one night to go to the Theatre. The Rennovations are excellent - except the windows rattled as a storm blew threw the night.There is no insulation brushes on the new windows! The swish design of the bathroom means no proper space for your wash gear! Breakfast was fantastic in the Palm Court and all round it was a value for money stay […] in the heart of theatreland! Läs mer

We had a perfect weekend break and will deftinately be returning to this hotel.

From the moment we arrived at the hotel, the staff was very welcoming and helpful. Although we arrived very early, they were able to give us a room right away. Once we set out from the hotel, arrmed with maps and information supplied with by the staff, we discovered the hotel was in a great location. The London Eye, Buckingham Palace, Picadilly Circus […] and many other sights were within walking distance Also close by were all forms of public transportation. The rooms was very clean and I felt large for European hotels. Amenities were wonderful as was the breakfast provided at the hotel. Not to mention the hotel is right in the heart of the theatre district of Londaon. Would definitly stay here anytime I am in London. Läs mer

Ideal location for theatres we went to the Novello which was next door . Stayed in deluxe room the room was on first floor, we had no view a giant air conditioning unit was outside the window, no road noise which was good, bed was very comfy but bathroom very dated, light bulbs blown and tv did not work, they said there was a problem with tv reception […] there but we were not offered any money back. Breakfast ok but had as good in 4 / 3 star hotels. Staff friendly but slow on check in, a few people grumbling in the que. Läs mer

This hotel was a good choice for us. Location was perfect.We could walk to many of the tourist attractions or use the Bus Tours, or go to a show. The staff were very friendly and courteous. Our only complaint was Internet acess, especially wireless was problematic. If you wanted wireless, you could pay for it 17 pounds for 24 hours, but you had to go […] to the lobby to use it, not available in your room. Otherwise enjoyed our 3 day stay and would go back again. Läs mer

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Fantastic location, close to everything you need for London.

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This hotel is located in the heart of London and offers great service. The staff was very helpful and friendly. I can think of only one thing to improve: the heating facilities could use some renovation. Other than that I was more than pleased with my stay there.

The Waldorf Hotel in London was a great disappointment. Despite paying full rate and stressing that it was a special occasion for us (my 60th birthday), we were first given a 'dungeon' on the second floor with limited space, no bath and the wash basin in the room itself. Upon complaint, a better room was miraculously found on the 8th floor but this […] could only be described as mediocre in terms of its facilities, with limited space and small windows. The fact that we had changed rooms seemed to flumox the concierge service and it took 3 phone calls and over an hour before our bags reached our new room. Generally, the hotel seemed drab and tired and in need of refurbishment. If ever there was a hotel living on its reputation, it is the Waldorf. In terms of value for money, it is one of the worst that we have ever stayed at. Läs mer

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