Hotell Best Western Alamo Suites Downtown - San Antonio

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The rooms were clean. The breakfast was really sufficient. Beds were comfortable. Cleaning staff were nice. Venesa was very friendly and very informative.

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If your looking for decent and clean, this hotel is good. It's nothing fancy but the staff is polite and the rates are OK. I wasn't impressed with the continental breakfast but overall, it was a good hotel.

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I really enjoyed my stay here! I definitely recommend it!

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When I looked for hotel in San Antonio, this one seems super close to the city. When I got there, it was acceptable, but not as close as I expected. The front desk lady was very friendly and helpful. She gave me lots of information and provide everything I need to know promptly. The hotel seems old, so the carpet is not very clean, and the breakfast […] area is very small. There are not enough seats for people. However, again, the lady who serves that area was nice. She greets to you, and asked if you need anything. At last, I just wish the room and bed could have better condition. Läs mer

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Relative to the price, it was a good purchase. The staff was friendly and professional. There is a HUGE transformer right next to the building which provides a lovely view and I'll have to get checked for potential radiation contamination, but overall it is convenient to the River Walk and clean. If you're looking just for a place to lay your head this […] will work for you. Läs mer

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The lady that worked the front desk (Vanessa) was very helpful to us.She was fantastic and did her job well.

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My wife and I had six wonderful days at the hotel. Hotel and room were clean. Staff very courteous and helpful. A little off the beaten path, but other hotels are in the same neighborhood also. For the price it is a great value.

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Room is spacious, very clean overall, close to tourist sites, friendly staff. Indoors pool awesome open 10 to 10 but wished it was open longer. breakfast was delicious.

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I am a very picky person when it comes to hotel, i dont like public things thats why. but gotta say Service is great here. Came in the a fresh and clean up, not to mention its a pretty big suite with decent prize. Big TV. Like the fact that the sheet are white so it made you feel like the bed is clean. The building outside looks old but everything inside […] look quite new. Doesn't have this old rotten smell... So that's a plus. Overall, had a great experience here!!! Definitely will book in the future. Läs mer

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Not sure if it was the hotel or this website, but instead of the two-king with a full-size fridge, I got a three-king with a dorm fridge. After I mentioned this, they switched me to a one-king with a Jacuzzi. The clerk said the room I originally booked was sold out at the time of booking. The beds were hard, typical of all the Best Westerns I've stayed […] at, but acceptable. The location is about two blocks to the freeway (I-35) and a mile or so from downtown, but next to a lot with transmission lines; none of my personal broadband devices worked, but the hotel's WiFi worked well. This was my fourth stay, and I would have no problem staying here again, though it is difficult to book a weekend stay unless you do so well in advance. Läs mer

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It was nice, the only thing with the hotel it's that it only has one elevator.

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Second stay at this hotel and have always been pleased. Handicapped parking a bit lacking and not convieant. Otherwise, staff, room and services fantastic.

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It was great and everyone was so nice to us. We had a great time. The traffic was awful to us but we don't live there. THANKS!!!!!!!!!!!!!!!!!!!

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Overall we were pleased with our stay. The lady who checked us in was very friendly and welcoming upon our arrival. We had been riding our motorcycles for many hours on a hot day. She saw that we were hot and offered us each a nice cold bottle of water. We encountered a little problem when our keys would not work on day 2 of our stay. The staff was […] not overly helpful or friendly when we were trying to get our cards rekeyed after being out at the motorcycle rally all day. The room was huge with three king sized beds which was perfect for 3 guys traveling together. We would stay there again. Läs mer

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Clean room was huge. Breakfast was good .

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Very relaxing. Staff was very courteous. They went above and beyond to make sure me and my family were comfortable. We had a great stay. The indoor pool was perfect since it was raining outside. The room was very clean and comfortable, very spacious for my family of 5.

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GREAT

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The hotel was very clean and the service was super friendly. The breakfast was just continental but was plenty. The rooms were big and the beds were comfortable. Our bathroom door wouldn't lock very well and the door wouldn't stay open. It would always swing closed, but it was not any big deal really. Overall we enjoyed our stay and would stay there […] again. It was close to downtown but not close enough to walk. Läs mer

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Overall great service specially da waffle lady...

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The Room was surface clean, but there was dirty feminine thing on the floor by the dresser and under the dresser there was trash, that the supervisor said they couldn't move the dresser, but we saw it just sitting on the bed.the staff put us in a room, then another guest knocked on the door to say it was his room, we went to the front desk and they […] moved us. then we went to dinner and our keys didn't work, so when we went to the front desk they said they had to move our luggage and when we got back to our room it was in our room but not where we left it. As if someone had gone through it.....it was a nightmare We made the manager get us another room elsewhere. he did so Reluctantly Läs mer

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Not located in a good neighborhood; close to freeway, power station, & doggie daycare. Staff was very friendly, helpful and accommodating.

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I love the front desk employees they we very nice and helpful in giving us great recommendation on where to go and what was going on in town that day.. Very helpful thank you. It was a great location for a great price just 5 min away from down town.

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Stayed here on the way to South Texas. Wanted something close to Alamo and River Walk. Exceeded my expectations. Very nice facilities and close to Alamo and River Walk. Staff was very helpful and told us about Fiesta that was going on on town. Very satisfied.

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The hotel was great. I would definitely stay there again. My room was clean and the employees were very accommodating.

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the room was big clean and very nice and the breakfast lady was very nice

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Not much of a view off the balcony, but very clean and a great price.

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Hotel was located right off the expressway, not near the Riverwalk or other downtown attractions. Too far to walk. But it lacked there it made up for with a very friendly staff always willing to help and a clean, comfortable room.

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good spot. just a short drive from the riverwalk and alamo.

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Our stay in Best Western in San Antonio was both comfortable and the service was very professional. If we come to San Antonio again, we will not be hesitant to stay at Best Western again.

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I liked the hotel. It was nice and clean. We walked to the Market Square. I thought it was closer to downtown but it was okay. I had a good stay. The breakfast is pretty good too.

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Overall good experience, would stay there again.

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The bed was hard

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It was nice and cozy. Close to everything.

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At first the room they put us in smelled like mildew and the ac would not cool the room down. So we had to switch rooms the next room was a lot better.

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A car is a must here, although the location is near to the must-sees of San Antonio with a drive of a couple miles. We had one problem in that two of our party needed a handicap room; it was requested a week prior to the trip tho not at original booking; requested again at check-in; we were told none was available; that they'd "try" to find a shower […] seat. Not sure anyone tried, but on further complaint and request, the upshot was a handicap room was found for us with a required room change at 10:30 pm. Aside from that the rest of our stay good, facility understaffed, breakfast good, and price was right. Läs mer

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Pleasantly surprised that the in-room refrigerator was actually full-sized instead of the small ones that fit under the counter. We were able to buy groceries and fit them in the refrigerator to save money on meals. Everything was very clean and spacious (we stayed in a room on the first floor). My only complaint is that they used a room deodorant with […] a soapy clean smell that was overwhelming. If that had been toned down, our stay would be perfect! Läs mer

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The name says Alamo Suites downtown, however, it is not in middle of downtown, it is actually around 2 1/2 miles from it. If you have transportation that would be fine I suppose but I did not and had to take a cab to convention center every day because the surrounding area is very shady and unsafe. I was told about the trolley service but they let you […] out two blocks away and one evening by the time they dropped me off at the stop, it was dark and I had to walk in two blocks in the dark - very scary area. The sliding glass door leading to the balcony in my room was unlocked, the safety bar not down and I did not realize it the night I arrived (I informed front desk but they did not seem concerned at all), I only realized it the following morning because I was looking outside to see what the weather was like. Läs mer

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Excellent service, great price , beautifully designed and convenient location

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