Hotell Delta Chelsea Hotel - Toronto

Hotellet kändes ganska slitet, men det uppvägdes till stor del av det stora lekrummet för barnen och familjepoolen med vattenrutchkana. De har dessutom barnvaktsservice för bjöjfria barn (mot kostnad). Sängarna var lite obekväma med gamla knöliga lakan och kuddar. Städpersonalen var dåliga på att fylla på te och kaffepåsar som ska finnas på rummet. […] Fick påpeka detta flera gånger vilket fick mig att framstå som snål. Wifi inne på rummen skulle inte vara gratis, men när jag provade koppla upp mig så gick det att ansluta utan kostnad i alla fall. Dyr parkering och dyr frukostbuffé, men det finns också en billigare frukostrestaurang ("Market Garden", ej buffé) där man kan få en anständig frukost för ungefär halva priser jämfört med buffén. Läget är mycket centralt, men utsikten från rummet var mot en "dålig del" av Young street med stripklubbar och "vuxna" videobutiker. Läs mer

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Hotellet är nergånget, frukosten dyr. Kanalutbudet på TV var det absolut enklast tänkbara. Småruffiga kvarter men nära Eaton Center. Lågt värde för pengarna.

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Vår familj hade ett rum på hotellet och det var helt okej, enkelt att ta sig till från motorvägen fast det ligger mitt i stan. Fantastisk utsikt över Torontos skyline från rummets balkong, vilket var lite coolt att ha. Vår stora invändning var att det inte ingick frukost, vilket fördyrade och krånglade till vår vistelse i Toronto en del. De första dagarna […] gick vi ut och åt frukost på stan, vilket var mycket bättre än att äta på hotellet som vi gjorde sista morgonen innan vi åkte vidare. Det blev otroligt dyrt - nästan 30 dollar för 2 vuxna och två barn (trots att ena barnet åt "gratis") - och var inget vidare gott! Ät absolut inte här! Vill också varna för att köpa biljetter till CN Tower från hotellet. Man fick visserligen gå före i kön, men åker man dit på morgonen var det inte särskilt lång kö. Istället blev det bara dyrare utan några egentliga fördelar... Läs mer

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Perfect hotel for the family. Pool with waterslide. A big playroom for children with toys, rabbits, tv, computergames etc. Free wifi internet in public areas. The rooms were ok, but the balcony was horrible. No safe or refridgerator in the room. Close to walk to Younge street and Eaton center.

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Fantastisk personal och hotellets läge intill Yonge st. gör allt så mycket enklare. Men 5 stjärnor går oavkortat till samtlig personal på Delta Chelsea för förstklassigt bemötande och en serviceanda som jag inte sett eller upplevt någon annanstans.

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This hotel was dirty, unorganized and the cost of the rooms based on the amenities provided was far too expensive, $204.00 per night plus parking, for what was available and pool was dirty as well.We will not stay here again.

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lobby is under construction

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Price was great for downtown Toronto. Room in need of a little maintenance and refresh, but more than adequate.

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Checkin was good easy and was early but had no problem. The place is under a complete gut job. Rooms are clean modern and comfortable. Hallways are dated. Some suites have a balcony and mine did. I love having the balcony made my stay enjoyable. Location is great and can't beat it. Value is high however the going rate of nightly stays in the DT area […] ate fairly the same. No restaurant but a table top with some good we're available for sale. It's noisy on the ground level but noise was no heard in the suites. I would definitely stay we're again. Läs mer

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The hotel was under constructiton...we were not allowed to open our balcony door and the restaurants were being modified. The hotel was booked, so we were unable to get a late check out.

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Needs updating

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Clean and close to everything

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I stayed in this hotel in 2007 for my honeymoon. I was back in town and decided to stay at the same hotel. The service was great. Great location. You're right there on Yonge street (if you are interested in shopping). We did not like our room when we got there. The bathroom was not clean. We called front desk and they moved us to a better room right […] away. We like this hotel and will go back there next time we are in toronto. Läs mer

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The restaurant that was recommended by The Chelsea, Donnatella's was awful - the service, food was overrated - please do not refer your clients to this restaurant. The construction, poor elevator service, poor quality restaurant food - I wouldn't recommend this hotel and won't be staying there anytime in the future.

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It's a decent hotel with a good location. Don't expect too much. A bit crowded and noisy. Elevator system sucks. It takes a long time to get on the elevators. Plan 10 mins in advance to avoid being late.

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lobby was always full of people and access to front desk was a long line. The only time I called front desk for add'l towels they were nice, but never brought add'l towels.

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Tiny filthy dirty room. They did change us to another room after we requested, but wanted to overcharge us so badly, it was very disappointing. Very hard to let people know how we felt at hotel, as they just got angry at us. Very impressed with hotel 3 years ago, thats why we went back. Will never enter the place agan!

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I love the delta everywhere. This time the only drawback was the elevator strike in ontario. We had to wait for sevice elevator longer than usual. Just have to budget your time. Great overall.

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While the hotel is under construction, that shouldn't affect the quality and cleanliness of the rooms. My room (which was a booked suite) smelled horribly of smoke (thought the hotel was non-smoking?) and the towels were dirty. One had a stain on it, others had hairs on them. I was exhausted and just collapsed in bed, turning up the air conditioner […] to block out the smell of smoke. It was unfortunate experience and hope it was a one off poor experience - I'm a big fan of the Delta Chelsea and stay there often when in town. It's a fabulous location, prices and staff are really lovely. Läs mer

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The hotel lobby was being renovated and the elevator workers were on strike but even with the inconveniences the hotel staff went to great lengths to make our stay comfortable.

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Lots of renovation going which made the foyer very busy and noisy, no doubt will be fantastic when complete. Fast efficient check in and check out

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The hotel is undergoing construction. However the staff was extremely friendly and helpful

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Staff very nice & helpful. Pretty small rooms, but nice & clean, very comfy beds. Condition & maintenance I rated a 3 because some elevators were out of service. I would stay there again.

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That was fine except the ongoing construction in the hotel lobby was a bit noisy and made access to elevators difficult

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Not the same as other Delta Hotels, great service as always but took a long time for everything else. Waited an average of 20 minutes for an elevator to rooms and again to the parking garage. Also restarant was not great and food was average, not worth $50 a person.

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Excellent experience.

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the check-in took far to long. i arrived after business meetings around 5pm and it took approximately 15 mins to checkin.. the lineup got bigger as I waited. no explanation given. its a great location but it was noisy.

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As much as the room and hotel was clean and the area was great I wasn't happy because I was told I would have a fridge in the room and I would have access to a microwave oven. As it turned out there was no fridge in the room and access to a microwave was in fact me taking my food to the restaurant and asking the workers in the back kitchen to heat my […] food up for me. Apparently I was do do this every time I wanted to cook something and but only during restaurant open hours. They told me it was against fire code to have a microwave in the rooms. Ya, sure it was. I guess the other 17 hotels I've stayed in this past year were breaking code. Läs mer

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I like the hotel, when we come into Toronto we stay at this hotel. The room are fine and the staff are general great. So I was disappointed with the man on the phone, at bostro 33 at 9.00 am we where to late for breakfast. Still on the phone, he just pointed to us to go to another restauant. We just check out of the hotel. This was rude! He is still […] on the phone, .We where clean and dress well. My husband an I was suprise at this service. I hope this service for this restaurant will inprove. Thank you. Läs mer

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the Delta Chelsea met all of my needs. I had a corner room on the 16th floor overlooking Dundas Square. The bed was clean, the towels were fresh, and room service was attentive. Wifi worked, cable worked, and the aircon worked. Bell svc. helped me with a cab back to the airport. no complaints.

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Centrally located in Toronto. Small room in a large hotel, but a good choice for a quick stay over in the city or families with kids. Old rooms, sounds of city traffic and construction outside. Great, separate pools for kids and adults alike in a very large hotel.

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