Hotell The Royal Hawaiian, A Luxury Collection Resort - Honolulu

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From the moment we stepped into the hotel we were extremely impressed with the service, professional and very helpful. The suite was tastefully decorated and being an older hotel the bathroom was small which we were expecting. A little noisy at night especially when a security guard was persistent in requesting a guest turn down their TV, I think he […] woke up half the floor.Overall a memorable hotel to visit. Läs mer

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This is older hotel , beach front location , how ever rating should only be 4 star at the most . Service desk short of help , only one person , and more customers have to wait . When I check in I ask for twin , but they only have king size bed , but he promised to send extra bed . The extra bed never came . Any way knowing all of this I will book another […] hotel . Läs mer

The Royal Hawaiian had the old world feel and architecture I love, not to mention all the shopping you could imagine steps away. It is an iconic location, yet I cant help but feel short changed on the room service. The menu is limited and overpriced! We ordered from room servcie a bottle of vodka listed as 750 ml for $140 instead they gave us a 1 liter […] bottle at a cost of $465 wihtout mentoning the difference in size or price. We then ordered a second bottle and did not notice the difference until we received a room service bill for over $1,000!! Läs mer

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Beautiful old world charm, right in the middle of Waikiki. It stands alone in a lush oasis of immaculately maintained tropical gardens when all around are high rise hotels. Minutes to the beach and stores on Kalakaua Avenue. Stayed in the old section of the hotel (not the tower), lovely room with a walk in wardrobe, sensational view of Diamond Head, […] partial view of the beach and the lush gardens. Top class service and very friendly staff, from management to housekeeping. I loved coming "home" after full days of sightseeing and shopping and enjoying a coffee on the verandah. Also has a spa, expensive, but worth it if you need a little pampering. Spoil yourself and stay at The Royal Hawaiian and enjoy the luxury. Läs mer

This was our second visit to the Royal Hawaiian. We again stayed in a Garden View Room, located in the original building. We considered ‘upgrading’ (at an additional cost) to an ocean view room in an adjacent building, but it lacked the ambiance and luxurious feel of the classic older building, so we reverted to our original Garden View booking. The […] staff at the Royal Hawaiian have a way of making guests feel special. Whether it’s their greeting, making an outside reservation or a special request in the restaurant (the maitre’d reviewed his records and established of his own accord that we’d dined there two years ago). We wanted to conclude our four week holiday in the United States in style and we were not disappointed. Läs mer

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Spent over a week with family at this hotel and it was great. Location is brilliant, walk to everything, beach setup is good, and the hotel building/ambience is supurb. No access to wi-fi at beach restuarant and beach itself was the biggest drawback, and very annoying.

The hotel was way tooooo expensive for its quality.. We had ants in the room, and the service response to come spray for it was too slow ...Also, we had to pay a mandatory $20 per day for services we did not use, like parking, breakfast for kids and internet...You think with the high rate per day we would have gotten all this for free anyway!!!

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Fantastic hotel in all respects - a peaceful and beautiful oasis in otherwise overly-busy Waikiki that oozes Hawaiian tradition without being stuffy. Stayed a week in a junior suite in the original building and loved it. Be sure to get breakfast included. Outstanding food, wide selection, lovely setting and a great value. Have lived in Hawaii and visited […] many times, but this was my first time in RH - compares very favorablty to the also terrific but more expensive Halekulani. We enjoyed the stay even tho it rained the entire week. Can't wait to go back. Läs mer

We had a great 10 day stay last year at the Royal and were keen to get back, however we were disappointed this time around. The room we were given was not up to standard of 5 STAR property. We had a smell from bathroom drains, an ant inferstation around the bedside tables and very meager housekeeping service. After 2 nights we were moved to another […] room which was much better including the housekeeping service. Its disappointing to have to request bottled water when it should be provided and bed turn down service also had to be repeatedly requested?? If i wanted 3 star service I would not stay and pay for a % star hotel. Sorry to say that the second visit to R. Hawaiian was disappointing. Läs mer

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The hotel didn't live up to my expectation. They overcharge people for the hotel that they actually are. DO NOT GO HERE, YOU WILL WASTE YOUR MONEY! I had to change rooms twice during my stay because I was VERY unhappy with them. The first room was dark and with the layout I couldn't even watch tv from my bed. I upgraded (had to pay ALOT more than I […] already had paid) and didn't even get what I asked for and then had to change yet again. This hotel does have great restaurants, but don't let the beachfront fool you. It is super crowded all the time and if you want to relax and enjoy a LUXURY hotel-do not come here. Läs mer

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The rooms are too dark - not enough lamps and light in the room for reading. Also the color is too dark - not tropical and light like Hawaii should be. Brown is not a color that I associate with frowers and beautiful Hawaii landscapes.

The "grande dame" has had a facelift but not all the rooms. Skip the Tower Rooms which are not renovated and head right to the historic rooms which have been refurbished. But you will sacrifice room size, bathroom size and lanai (in most cases). However, The Royal Hawaiian provides excellent service with twice daily room cleaning, outstanding breakfast […] - do opt to include this luxurious meal at the Oceanfront Lanai - and a sandy beach with plenty of lounges, umbrellas and staff to place them exactly where you want them. After seeing all the hotels in Wakikii Beach, I'm glad I chose The Royal Hawaiian for our 7-day stay despite my initial disappointment with the room size. We were subsequently relocated and upgraded after a bit of a runaround which the staff apologized for with a complimentary bottle of wine. They do know the meaning of customer service! Läs mer

This Hotel has huge potential, good size rooms, brilliant location, bathroom too small, friendly staff. Breakfast is not buffet type so I went to the nearby Sheraton which is part of the group and could be charged back to our room. I think this could be a true 5 star with some minor improvements. Hotel not cheap, but I guess it is the location

the pools were amazing...but if you have any idea that you may need or want to get out of the sun while spending the day at the pools... cough up $350.00 for a cabanna. I was so disappointed in this. The adult pool has no umbrellas to use. As we are all told to protect against over exposure to the sun at this place you will need to retreat to your hotel […] room. Hawaii...spent indoors... I don't think so. Läs mer

We traveled to Honolulu with our daughter, son-in-law and 5 month old grandson. The Royal Hawaiian was a perfect choice for our stay. The location, a calm oasis in the hubbub of Waikiki, was wonderful. We stayed in the older, historic section of the hotel and loved the high ceilings, woodwork, etc. The bathroom was on the small side, but beautifully […] appointed. We didn't spend too much time in the room with the gardens and beach beconing! The beach was beautiful and access to the Sheraton pool next door was helpful with an infant. The entire staff was courteous and helpful. We booked our rooms with breakfast included and that was an EXCELLENT choice. We were able to eat individually or in various groupings, depending on individual schedules, in a beautiful setting looking out toward Diamond Head. We only regret that we didn't stay long enough to try all the tempting offerings. We also ate at the restaurant in the hotel and at the bar and enjoyed the meals there. It was also easy to walk to nearby options. The Mai Tai Bar was wonderful at sunset - but during the day we enjoyed visiting and snacking at the bar even more. All in all, just a lovely experience. Läs mer

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The hotel was amazing, the staff was wonderful and so kind. I would recommend this hotel to anyone. The location is great for Waikiki and very central to the attractions that make Waikiki special. I am from Hawaii and it had been a long time since I had stayed in the area becuase it was very commercial but the location of the Royal Hawaiian Hotel is […] not right on the busy street so it is very peaceful. We enjoy walking and everything we wanted to do was in close proximity to the hotel which made it that much nicer. Läs mer

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Perhaps the nicest hotel we have ever stayed in. Romantic, Comfortable, Nostalgic, great staff in the heart of a beautiful area. What more is there?

My wife and I loved this hotel. We booked an Ocean View Junior Suite in the recently remodeled old section of the hotel. We had a great view of Diamond Head and Waikiki beach. The included breakfasts were fantastic. The entertainment at the Mai Tai bar was wonderful. The gardens were beautiful and very Tropical and to top it all off was the Royal's […] private beach on Waikiki with their own Umbrellas and lounge chairs. We'll be back again soon. Läs mer

in comparision to a Banyan Tree Hotel or a Four Seasons Hotel, or Sangri La or Mandarin or Raffles Hotel they are far away to be called a 5 star. The rooms are too small, the bathrooms are a joke how small they are. Food was outstanding. Service hit or miss, Pool way too small for a big Hotel,

This place is gem. Recently remodeled, fantastic staff, and beautiful rooms. Azure, the best restaurant on the island, is there with meals worth every penny they charge! The beach is the best I've ever seen. Unfortunately the "neighbors" have overbuilt, or are overbuilding, to the point it's very difficult to find the place let alone find a parking […] spot. To make matters worse a nearby parking ramp is called the "royal hawaiian." Guess what - they don't validate parking for the royal hawaiian hotel! You have to leave your car in the nearby Sheraton hotel! Go figure. Management should have bought more land. Läs mer

outstanding hotel, very old style which we really liked.

Great place to stay and experience one of the original Hawaiian landmarks.

Everything from check-in to check-out was great! All of the staff were extremely helpful and very nice! A lot of "ALOHA SPIRIT"! Would definitely recommend this hotel!

We came here for our honeymoon. It has an old world charm with modern amenities. We stayed at the ocean towers room. It had a beautiful view of Waikiki beach. The service was exceptional. We got a complimentary bottle of pink champagne and free valet because we were on our honeymoon. I would defiantly recommend this place.

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Nice view, kind staff, convinient shopping

The best classic hotel, in the best location. Exemplary service and comfort. Easy to get everywhere, but no need to leave the property. Highly recommend.

Had a wonderful time at this hotel and the staff were friendly and very helpful. Even though the hotel is in the middle of Waikiki it feels like you are secluded.

Although very expensive, this was lovely and historic. We upgraded for a suite since we were travelling with our 2 sons. The tower rooms have spectacular views of Waikiki beach and Diamond Head and the beds were very comfortable. Tower room guests also have access to continental breakfast and afternoon snacks daily. The wallpaper and carpet looked a […] bit worn for the price. The pool area was very nice and Royal Hawaiian guests have access to the pool next door also which has water slides for the kids. Watch when you are booking so that there is not an "extra person" charge. Läs mer

古いホテルですが、大型ホテルとは違い、趣のあるホテルです　観光へ、ショッピング等などに行くにはとても便利な立地にあり、高齢の家族を連れてゆっくり滞在するにはとてもよかったと思います。　古いホテルですのでバスタブが無く、シャワーのみでした。風呂に浸かるという習慣が無いところなので仕方ないかな・・　しかしそれ以上に癒される素敵なホテルでした

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　部屋の窓のカーテンを開けると緑の豊かなガーデンビューが楽しめました。緑のむこうにはショップでゆったり食事等を楽しんでいる人も垣間見え、日々の忙しさを忘れリラックスした時間を過ごすことができました。 　部屋の落ち着いた内装、使いやすい設備、及び受付け・荷物預り・ルームサービスの方の対応も良かったです。 　ホテル内のレストランマイタイで夕方に、ハワイ音楽の演奏、フラダンスを見ることができました。 　ホテルからすぐ行けるプラーベートビーチは、とてもきれいで便利でした。 　また、利用したいと思います。

リニューアルされたばかりという事でとてもきれいでした。今回はガーデンビューのジュニアスイートに宿泊しましたが、ガーデンビューはロイヤルハワイアンらしい多くの緑を窓から眺めることができ、オーシャンビューと違う落ち着いた雰囲気でゆっくり宿泊することが出来ました。 また、時期的な事かもしれませんが、宿泊客の方々が年配のリタイアされたご夫婦が多く、リゾートホテルのゆったりした時間を楽しんでいらっしゃるようで、大型ホテルにはないゆっくりとした時間を過ごす事ができました。 大変、満足な滞在でした。

ホテルのWi-Fiは無料で利用可能。 ホテルのスタッフの対応は親切です。 部屋はロイヤルグローブですがお風呂場が シャワーのみで水の出があまりよくなかった。 掃除はまぁまぁ。 チップに応じて変わるのか歯ブラシがそのままだったりアメニティの補充がされていなかった。 必要のないときは掃除を断り2日に一度2日分のチップを置くのが気持ちよく過ごせるなーと感じた。

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部屋の掃除が雑で、毎日電話でクレームをしていた。

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子連れ３人で宿泊。 立地は申し分ないのですが、コストパフォーマンス悪すぎます。タワーに泊まったのですがオーシャンビューってだけで部屋は狭くバスタブが浅く特になんの変哲もない部屋。料金に見合ったサービスがあるわけでもなくなんだかとっても損した気分。 プールは思った以上に狭く立地以外はお勧めしません。リゾート料金とやらも駐車場、子連れでない方には、ぼったくりもいいところ。まったく意味のない値段までとられて余計損した気分になると思います。いいこと書きたかったけどもう二度と泊まりません。