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Betygsatt av en Hotels.com-gäst feb 27, 2013
Gästen lämnade inga kommentarer.
Betygsatt av en Hotels.com-gäst feb 27, 2013
Gästen lämnade inga kommentarer.
""Betygsatt av en Hotels.com-gäst feb 25, 2013
Jätte mysigt hotellområde med pool, bubbelpool och solstolar precis bredvid vattnet. Hotellrummen är inte de modernaste men cubanskt charmiga! Bra service av de anställda och rena rum. Vi blev positivt överraskade av hotellets atmosfär och återvänder gärna!
"Fanatic"Betygsatt av en Hotels.com-gäst feb 24, 2013
Stayed with 2 kits (10 years old) and my wife. We travel a lot. This hotel has a superb mix of cool exclusive celebrity touch blended with great opportunities for family life ie pool area is world class. Service top notch. Expensive eating at the hotel (but also really good). Location right on the beach. 10 min Taxi to the really cool shopping/restaurant areas in South Beach.
"Mycket bra hotell men små rum"Betygsatt av en Hotels.com-gäst feb 23, 2013
Väldigt bra hotell med häftig inredning och poolen på taket med bar etc.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
**Det kan hända att de här bekvämligheterna endast är tillgängliga i vissa rum eller enheter. Extra avgifter kan tillkomma för vissa bekvämligheter.
Hotellets spa har massage- och behandlingsrum. Tjänster inkluderar ansiktsbehandlingar och kroppsbehandlingar.
Hotellet har rumsservice (under begränsade tider).
Denna resort har golfbana, utomhuspool, bastu och ångbastu. Här finns även fitnessanläggning.
Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma.
Om inget annat anges ingår inte kostnaderna nedan i rumspriset. Om de inte ingår i rumspriset, måste gästen betala dem vid incheckning eller utcheckning. Kostnaderna kan variera beroende på bland annat vistelsens längd eller rumstypen som bokas. Vi har blivit informerade om att du kommer att debiteras följande:
Vi har listat alla tilläggsavgifter som hotellet har upplyst oss om. Avgifter kan emellertid variera, exempelvis beroende på vistelsens längd och det rum du bokar.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
Allt sedan Coconut Grove grundades i slutet av 1800-talet har området utgjort en klassisk samlingspunkt för lycksökare, konstnärer, författare och musiker. Den här delen av Miami var förr en egen stad. Nu utgör området ett paradis för finsmakare som kan njuta av ett stort utbud av mat och dryck från jordens alla hörn. I närheten ligger Coral Gables med sin karaktäristiska blandning av spansk kolonialarkitektur och medelhavsinspirerade byggnader. Längs huvudstråket Miracle Mile ligger designaffärer och konstgallerier.
Visa alla hotell i Coral GablesGästen lämnade inga kommentarer.Verifierad gästrecension
"Golf o tennis i fashionabla kvarter"
Anrikt hotell i underbara stadsdelen Coral Gables. Superstor pool, dock ej uppvärmd. Allt topp, men dyrt att äta på hotellet. Ej nära havet.Verifierad gästrecension
"Great escape."
Wonderful evening. Very good resaraunt and theatre at the hotel.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Food was very good. Service to the room was lacking. Seemed like they couldn't understand or took way too long to correct a problemVerifierad gästrecension
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"Gorgeous, Old School Glamour"
This hotel is charming and beautiful- and the fact that so many historical figures have stayed at this Biltmore is fascinating. I loved the architecture and the pool really is the most amazing of its kind. We had two lovely meals here and the service was top-notch. Highly recommended- I am hoping to go back next winter for a break from the cold Nor […] theast! Läs merVerifierad gästrecension
"Old World Charm"
My husband I stayed at the hotel over the Christmas holiday and enjoyed it very much. It is a very beautiful old hotel, and while not right near the beach, we found all of the Miami attractions easy to get to, yet way out of the hustle and bustle of downtown Miami. I don't think you can find the historic ambiance at any other hotel in Miami. Like any […] high-end hotel, there are a lot of fees tacked on, valet, housekeeping, bellman etc. Upon checking in they mention that these are additional fees, but it seems you still end up tipping everyone on top of that. However, that is my only complaint. Läs merVerifierad gästrecension från Expedia
"Fourth visit, looking forward to next"
Our fourth visit to the Biltmore; can't wait to go back. Faultless service and amenities without pretense. Only suggestions: update the technology in the business center and make it free; extend coffee hour until 8 am.Verifierad gästrecension från Expedia
"Great place to stay"
The Biltmore was so accommodating to our needs. We stayed there during our wedding weekend. They made sure we had a great stay. I would recommend anyone to stay with them. The staff offers great customer service, and that is very rare in Miami. I loved and enjoyed my time at the Biltmore.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We're delighted you enjoyed your stay with us on such a special occasion! Our very best wishes to you both.
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"Great hotel for couples"
Wonderful architecture and character. Very comfortable, very clean junior suite. Dining facilities very good; love the morning breakfast buffet.Verifierad gästrecension från Expedia
"Great Staff at the Biltmore"
The staff was extremely friendly and responsive. The grounds are nice, however, some touch ups would really spruce the place up. Loved the work out equipment, very modern and a lot of variety.Verifierad gästrecension från Expedia
"Just another great hotel"
Very nice overall, but vallet parking was way too expencive.Verifierad gästrecension
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"All in all it was truly a great vacation."
The Biltmore is a wonderful experience. The staff was courteous, pleasant and helpful. The Junior suite was spectacular. The Cuisine in all of their restaurants was excellent, The Spa was fabulous. Loved every minute of my stay.Verifierad gästrecension från Expedia
"Elegant experience"
Our stay at the Biltmore was excellent. The staff was friendly and courteous. The food was superb. One day we stayed at the magnificent pool and enjoyed the cabanas. Looking forward to staying at the Biltmore again.Verifierad gästrecension från Expedia
"great hote, nice location"
the staff were very friendly, the first impression that we had was that it has the feel of an old hotel, but they are in the processed of remodeling- the 1st room that we got had a strong smell of humidity but they right way moved us to a new room. the swiming pool was not available for 2 days, but it was ok because we were not planning to be in the […] hotel. we used the hotel just to sleep, I wish we had more time to be just in the hotel for day - it was very convenience and accesible for the places that we want to visit. very nice hotel I would stay in this hotel next time we go to Miami Läs merVerifierad gästrecension från Expedia
We were supposed to get a suite but they told us that we could only have one rollaway bed - problematic for my two kids. The offering on computer and description of the room was misleading. They changed to a more accomodating room but unfortunately it was the same location as a group of wedding guests at the hotel. We did not sleep very well because […] in addition to the loud music outside until 2AM, the guests returned to their rooms, and we're loud and rude - banging on people's doors in a the process waking all the children. Hotel is a classic and beautiful but I will never stay again as I am still recovering from my 2 hours of sleep. Läs merVerifierad gästrecension
"A great destination resort!"
Fabulous hotel! A must stay if you are in the Miami area. Try the Sunday brunch...it is to die for! Great service and a wonderful experience! 5 stars all the way! A sophisticated clientele.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated.
"Swimming pool being revamped."
We were disappointed in that no one told us when making the reservation that the swimming pool - one of the main attractions of the Biltmore - was being revamped, so we could not use it.Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables Please know that we absolutely informed all third-party booking agents of our renovation process. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. It is our desire to ensure that every guest experience is both exceptional and memorable. To that end, we encourage you to contact the General Manager’s office directly, so we may address these issues thoroughly with you.
"Holiday ruined by lack of facilities"
Expedia failed to advise me that the pool and all of the adjacent terraces would be closed .They had advised there would be some outside work and that it would not interfere with my holiday.The noise of the builders at breakfast was very intrusive and the lack of a pool and terraces to sit out at ruined my stay. The hotel is charming and the staff very […] pleasant but I ,for personal reasons would not have stayed there had I been informed the renovations were so intrusive. Läs merVerifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables Please know that we absolutely informed all third-party booking agents of our renovation process. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. Additionally, we would welcome an opportunity to address this situation with you directly, if you would be kind enough to email or us here in the General Manager's office.
"Will stay again."
The Hotel was under renovation during our stay and the pool was not available. However, the Hotel did provide complimentary breakfast to remedy it a little bit. There was some construction noise but bearable. Cant wait to go back to check out the reno'ed Biltmore, enjoy the pool and try the Sunday brunch again.Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables The resort made every effort to inform all guests beforehand of the restoration project. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. As well, we were caught off-guard when the project timeline was extended through this week, as weather was more disruptive than we anticipated. The Biltmore is poised to return to its original splendor by mid-September and we look forward to welcoming back very soon!
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The hotel and staff were great, however the hotel pool was closed and under extensive renovation. The hotel provided passes and transportation to a nearby city pool which was very nice but we should have been advised that the pool was closed prior to our visit.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables Please know that we absolutely informed all third-party booking agents of our renovation process. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. We encourage you to contact the General Manager’s office directly, so we may address these issues thoroughly with you
"Bummed the pool was closed for renovation."
Nice hotel. Bummed the pool was closed for renovation as that is the reason we booked the hotel but they gave us a discount for our next visit.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables The resort made every effort to inform all guests beforehand of the restoration project. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. As well, we were caught off-guard when the project timeline was extended through this week, as weather was more disruptive than we anticipated. The Biltmore is poised to return to its original splendor by mid-September and we would welcome the opportunity to address and resolve the issue appropriately with this guest directly.
"One of the great American hotels."
One of the great American hotels. Lives up to its reputation. Absolutely wonderful, all the way around. Not cheap, but worth it.Verifierad gästrecension från Expedia
"The great reviews are truly well deserved."
In a nutshell, The Biltmore Hotel was one of the best hotel experiences we have had, and if you are looking for a relaxing hotel with lots to do then this is it. The hotel is located in a residential neighbourhood, and in nearby Coral Gables there is plenty of shopping and lots of great restaurants. It is about a 30 minute drive from South Beach and […] about 15 minutes from the Bayside Market (boat tours etc). The Biltmore is the polar opposite of the madness that you will find on South Beach. This is a hotel that focuses on relaxation and comfort, set in a beautiful estate, in a quiet residential area with a golf course, tennis courts, and a one-of-a-kind swimming pool. These alone do not make a great hotel. What makes The Biltmore a great hotel are its people - they simply cannot do enough for you. The staff are very relaxed, they don't try too hard, they just do a good job and are always willing to go the extra mile. When you add this to the hotel property itself it makes for a winning formula. We have stayed in some beautiful 5 star hotels all over the world and our experience at The Biltmore was the best to date. We would recommend this for families, couples, and romantic holidays. If you want to party until 4 am in the morning then you should look at hotels in South Beach as this is probably not the hotel for you. Läs merVerifierad gästrecension från Expedia
"Biltmore!"
Room was not ready upon arrival, so call before arriving to the hotel.Verifierad gästrecension från Expedia
"it is a must see"
it is history and beauty and amazing service...even for regular folks... I am so glad I went there and I mean to get there again somedayVerifierad gästrecension
"Grand hotel"
Lovely,stylish hotel in the grand style. A real treat.Verifierad gästrecension från Expedia
"Great getaway from the daily chaos"
Upon check-in the staff was very friendly courteous. The room was clean , but unfortunately it was right across from the icemaker which we heard being used throughout the night. The servers and waiters were efficient and helpful. The bartender at the poolbar couldn't be bothered with questions as he kept referring us to the waiter. For Sunday brunch […] there was a line and I wasn't sure if that was the line and when my wife asked Jenny the hostess there was no response just a point as she was another one that couldn't be bothered. I have to say besides the two mentioned that could use customer service training, everyone else seemed to go out of their way to make our stay a great one! Läs merVerifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us - for the most part. We have addressed the problems you mentioned with the appropriate restaurant managers, and are confident that they have been effectively resolved. Thank you for your feedback - we look forward to welcoming you back again!
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"A MUST DO"
The Biltmore is a must to do - wonderful rooms, restaurants and amenities. Only stayed 2 nights - would have loved to have stayed longer!Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back very soon!
"should be on everyone's bucket list"
we searched for ghosts but didn't find any. but what we did find is a national icon, at very fair rates, and on a moment's notice when we visted the Venetian pool. both are a must-do. don't miss downtown Coral Gables, which offers fabulous drinks and dining, and the shops on the Mile. we can't wait to return!Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables The Biltmore is a designated National Historic Landmark property known for its rustic Mediterranean charm, which is warmly embraced by our guests. We’re delighted your stay with us was enjoyable.
"They don't build em like that anymore!"
I have played gold here in the past, but never stayed at the hotel. I think it is a great place and just choke full of history!Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables It’s always a pleasure to hear from guests who have such a special connection with the Biltmore, as all of us here do. Thank you for taking the time to share your impressions with us.
"Worth the stay."
Great service and staff. The time at the pool was fun!Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables We are very appreciative of your comments and look forward to welcoming you on your future return visits to the Biltmore.
"Go-to place in Coral Gables"
If you don't want/need to stay at the beach, this is the go-to place. Historic hotel, turned back in time. Rooms can vary in size/location but are all updated with ceramic tile. Best hotel pool in the US. Staff treats you like royalty.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables Thank you for this feedback. Our staff and management at Biltmore always appreciate hearing from our guests. We’re delighted your and your family enjoyed the hospitality.
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"Cdr"
As a single business woman from highly affluent company I went to get R&R one ang half hours from north of Miami... From Texas and travel the world... I thought I was going to relax... Noting but... No golf. No poolside service... No phone working in room . No front dear plan tour guide who would give me attention... I needed relax and white glove service. […] It was the opposite. I guess single woman by self. Valets and bell hops only ones with hospitality. Wait time so long for dinner so went to mcdonald. At poor rewadvti Läs merVerifierad gästrecension från Expedia
"Yes !"
The best service I have ever received in South Florida. No atitude, just smart and helpful. Congratulations to the management and staff. The facility is unique and true to its history. I did not expect "whiz bang" and what I got was confident, cool and classy. In a town that is always busy reinventing itself, this landmark offers something better. If […] I have to go to Miami, this will be first choice for accomdations. Läs merVerifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us, and we appreciate your noticing the ways in which the Biltmore is different!
Gästen lämnade inga kommentarer.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive rating is most appreciated.
"A bit disappointed"
When I checked in the hotel, the lady at the reception desk was impatient and rude. The hotel is a bit old, and there is no hot water and tea bags provided in my room. One night, after knocking door without answer, a cleaner suddenly opened my door when I was still in my room, and that really scared me....Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables We are very appreciative of this feedback and regret that our service failed to meet your expectations. The Biltmore prides itself on an outstanding service culture worthy of its luxury status. We have dealt with the particular personnel involved at the Front Desk and in Housekeeping and are confident that the issues have been effectively resolved.
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"Luxurious and historical setting"
Architecturally the hotel is beautiful even in a monsoon! While we didn't get to enjoy the pool, we dined poolside under cover - waiter was wonderful and brought towels for our shoulders to protect from stray wind and water. Lobby was busy with a wedding reception, and very elegant. Loved the many different levels with different places to escape to […] eat and drink - so while we were not part of the wedding, we still had venues open to us. Bedding was absolutely heavenly!! We were able to self park which was useful as our event was local to coral gables and avoided the longer valet waits. Took advantage of the spa on a rainy sunday - massage wtih the chardonnay oil was blissful and relaxing. Everything was ultra clean - room had high ceilings, bathroom had extra shelving to store all our toiletries, and the water pressure was out of this world! Room maintenance included turndown at night. LOVED everything. Our room overlooked the hotel entrance - and this is the only inconvenience we experienced - an early morning car alarm sounding - probably from valet parking or something. Läs merVerifierad gästrecension
Svar via Biltmore Hotel - Coral Gables At the Biltmore, our desire to ensure every guest experience is both exceptional and memorable – we’re very pleased we exceeded expectations. Re the car alarm comment, we have addressed this with the appropriate staff to ensure that the problem is resolved.
"Great stay in historic hotel"
We love historic inns, so this was perfect. It is beautiful and elegant. The service is impeccable in the hotel. Our room was very comfortable and fairly quiet. The service fee is actually very nice with helpful people at every point. Our only disappointment was the primary restaurant was closed for a private party, so we were unable to eat there. This […] is important to know as we wanted a special evening. In the Italian restaurant we were not offered the specials of the day that we heard others offered later. Overall the service was exceptional. We would de3finitely visit again, but would check the restaurant opening first. Läs merVerifierad gästrecension
Svar via Biltmore Hotel - Coral Gables We are very appreciative of this feedback and delighted that you enjoyed your stay overall. We do apologize for the Palme d'Or Restaurant being closed during your stay and encourage you to call ahead when you next plan to visit to insure that the Palme d'Or will be open. We look forward to welcoming you back again soon!
"weekend stay at Biltmore Coral Gables"
Room was small and TV in the room was also small hard to see from the bed. Also this Hotel hosts big receptions so ask for your room away from the banquet halls. The music was blasting during one of the nights we stayed and we had a hard time going to sleep.Verifierad gästrecension från Expedia
Svar via Biltmore Hotel - Coral Gables We regret that your stay failed to meet expectations. With regards to the comment on the soundproofing, we experienced unusual activity in the ballroom that evening, but we do extend every effort possible to resolve guests' issues related to their hotel experience when these concerns are brought directly to our attention.
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Gästen lämnade inga kommentarer.Verifierad gästrecension
Still one of our favorite places to unwind and relax, but the pool and pool cafe service have taken a sharp turn south.Verifierad gästrecension
Svar via Biltmore Hotel - Coral Gables We are very appreciative of this feedback and regret that our service failed to meet your expectations. The Biltmore prides itself on an outstanding service culture worthy of its luxury status. We have dealt with the particular personnel involved and are confident that the issues have been effectively resolved. We hope to welcome you back to Biltmore in the very near future.
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