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Betygsatt av en Hotels.com-gäst feb 27, 2013
Gästen lämnade inga kommentarer.
Betygsatt av en Hotels.com-gäst feb 27, 2013
Gästen lämnade inga kommentarer.
Betygsatt av en Hotels.com-gäst feb 26, 2013
Gästen lämnade inga kommentarer.
""Betygsatt av en Hotels.com-gäst feb 25, 2013
Jätte mysigt hotellområde med pool, bubbelpool och solstolar precis bredvid vattnet. Hotellrummen är inte de modernaste men cubanskt charmiga! Bra service av de anställda och rena rum. Vi blev positivt överraskade av hotellets atmosfär och återvänder gärna!
"Fanatic"Betygsatt av en Hotels.com-gäst feb 24, 2013
Stayed with 2 kits (10 years old) and my wife. We travel a lot. This hotel has a superb mix of cool exclusive celebrity touch blended with great opportunities for family life ie pool area is world class. Service top notch. Expensive eating at the hotel (but also really good). Location right on the beach. 10 min Taxi to the really cool shopping/restaurant areas in South Beach.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
På det här hotellet finns det inga alternativ för tillgänglighetsanpassning. Välj ett annat hotell om du vill boka ett rum med alternativ för tillgänglighetsanpassning.
Purple Penguin South Beach Café - Serving American cuisine for breakfast, lunch, dinner, and cocktails with indoor and outdoor seating.
Om inget annat anges ingår inte kostnaderna nedan i rumspriset. Om de inte ingår i rumspriset, måste gästen betala dem vid incheckning eller utcheckning. Kostnaderna kan variera beroende på bland annat vistelsens längd eller rumstypen som bokas. Vi har blivit informerade om att du kommer att debiteras följande:
Vi har listat alla tilläggsavgifter som hotellet har upplyst oss om. Avgifter kan emellertid variera, exempelvis beroende på vistelsens längd och det rum du bokar.
Följande avgifter och depositioner debiteras av hotellet vid incheckning eller utcheckning.
Det är möjligt att listan ovan inte är fullständig, likaså att avgifter och depositioner inte inkluderar skatt, och observera att dessa kan komma att ändras.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
"Enkelt på bästa läge"
Enkelt men trevligt hotell på bästa läge, trevlig och hjälpsam personalVerifierad gästrecension
"Perfekt läge."
Enkelt hotell som är helt ok. Vänlig och tillmötesgående personal. Vi gillade området, Art Deco District, häftig arkitektur, många restauranger i området. Nära till beachen. Vi glömde tyvärr att ta med träningskläder. Perfekt att jogga utmed stranden eller strandpromenaden.Verifierad gästrecension
"Läge, inget annat!"
Nära stranden,frukosten var inget att ha då den bestod av muffins och juice.Annars OK för det priset.Verifierad gästrecension
"housekeeping did not do a good job"
no toilet papers , dirty floors and non professional staff . sorry not going back !Verifierad gästrecension
"Great location, not so great hotel"
The rooms and corridor have a funny smell, and the rooms are both worn and very basic. No reading light, extremely noisy AC, shower in my room was half broken, crap breakfast in a different building. Location is great though, right on Ocean Drive, right where everything is happening. The free wi-fi worked fine, and the staff was very helpful. Overall: […] not quite worth the price, even though this is already a budget choice, but if you are going in the winter (and don´t have to use the AC at night) and are just looking for a place to sleep and can´t find anything cheaper/better, this is and acceptable choice. Läs merVerifierad gästrecension
"Bra läge, billigt för SoBe, luktar mögel"
Inget vidare hotell men billigt. Hotellavgift 15 dollar som inte anges på hotels.com hemsida. Internet och frukost är då inkluderat samt badhandukar till stranden.Verifierad gästrecension
"The room was nice in every way"
I had booked just a night at Penguin hotel because of the fact that I would check in after midnight I didn't want to pay more than what it cost me for my first night in south Beach. next day I checked in to a 5 star hotel thinking I wouldn't mind staying at the Penguin for the rest of my stay. the lobby looks terrible but you have a large room with […] 2queen size beds and eveything is very clean and comfortable I would like to return cause you pay for a 3star hotel and that's exactly what you get Thank you Penguin hotel Läs merVerifierad gästrecension
"The Penguin Hotel - Bra läge och frächa rum"
Perfekt läge precis vid South beach, nyrenoverade och frächa rum. Luftkonditionering som låter en del men funkade. Personal som inte är farligt hjälpsamma. Vi hade bokat två rum i samma bokning men fick rum som inte ens var på samma våning. Valet parking, dyrt men fungarade bra. Ett prisvärt hotell som gör att du har nära till allt.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Terrible is how I would Rate the penguin. The service was awful, we were belittled and Mistreated by the receptionist. I wouldn't tell any one to go there.Verifierad gästrecension
"Great Location"
Hotel was very clean. The staff were not so friendly but considering location you really couldn't ask for more with their prices.Verifierad gästrecension
"Great Hotel"
This hotel was perfect. It's right on Ocean Drive and just a short walk from everything!! The beach is right outside the hote also. The service here was great as well. Very friendly staff.Verifierad gästrecension
Svar via The Penguin Hotel Hi John. Thank you for your review. We are so glad to hear you enjoyed your stay with us, and that you were pleased with the location of our hotel and the service from our staff. We certainly hope you make the choice to come visit us again in the future.
"Good location but below average condition"
I stayed here because it was a last minute deal and cheap. But you get what you pay for. Small Cheap Noise.Verifierad gästrecension
"dream say what?"
yes I do understand that we stepped back in time but the rooms needed much help. If you are selling the Bogie and Bacall experience than do so, otherwise update the bathrooms and sleeping areas and at least install a quiet air conditioner that is (not) behind a heavy drape, get a coffee pot in the room, and rearrange the furniture. Get rid of the red […] transparent bed side 1960's plastic box. We were not crazy about the car parking and the rates seemed high considering zero choices. The breakfast arrangements, meager. We walked to a neighbor the next day. The people were great, the service was prompt and courteous and the building was cool but behind the doors, come on. We planed this for a long time, a sad disappointment. We will not go back. Läs merVerifierad gästrecension
Svar via The Penguin Hotel Hello, Jay. We appreciate that you made the choice to stay with us and that you took the time to share your thoughts. Although we are happy to hear you were pleased with the service you received from our staff, and the look of our facade, we are disappointed that your experience with us fell short of expectations. We apologize that you were disappointed in the upkeep of your guestroom and bathroom and some of the furnishings in your guestroom, and we will certainly take your helpful feedback under consideration when we make future updates to the hotel. Thank you again for your review.
The hotel was reasonably clean, but very outdated and worn. The location is great though!Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Worst experience"
The hotel was filthy and unclean. The shower was broken - sheets were dirty - not worth the $200 they charged me for a day at all. Only one plus is location - it is right on the ocean drive.Verifierad gästrecension
Svar via The Penguin Hotel Hello, Harshad. We appreciate you taking the time to share your thoughts about your recent stay, although we are disappointed to hear your experience with us fell short of expectations. Although you seemed to be happy with our location, we apologize for your disappointment in the cleanliness of the hotel and for the inconvenience of your shower being broken. We thank you again for your feedback and will be sure to address the issues you brought up with our staff.
"DO NOT STAY HERE EVER"
This hotel was featured on Hotel Impossible on TV, which turned it around to a beautiful hotel on TV. It is NOTHING like that in person. LOBBY: When you walk in, you can see they do not care about upkeep or cleanliness. The white leather dining chairs were all dirty with dirty hand prints on the top. The couches in their lobby were covered with an old […] couch cover that had stains and dirt marks. There were clumps of hair on the floor. The bar area was filthy. The hallways are very dark and narrow. ROOM: The room was disgusting. The floors were very dirty, leaving chalky marks on my bags. The beds were very old, sinking in on each side and very uncomfortable. The sheets had MULTIPLE BLOOD STAINS on them. The walls were covered in dust. Dust was all over the place. The handle to the faucet in the bathroom came off. FOOD: All of their food is made in the hotel across the alley behind the hotel. This includes the continental breakfast that was really just toast, cereal, coffee and orange juice. By the looks of everything else, I would never eat there. We had to go through a back alley to get to the other hotel to eat. VALET: The valet took 30 minutes to get my car. Worth it to pay $30 a day to valet than $20 per entrance to parking garage. SERVICE: The people there were nice, but nothing worth mentioning. When I told the lady at the front desk about our experience, she couldn't have looked any more disinterested. Läs merVerifierad gästrecension
Svar via The Penguin Hotel Hello, David. We apologize that your experience with us was not what you had hoped. Your feedback is very important to us and we will be certain to address the issues with the cleanliness of your guestroom and the overall hotel with our staff, as we certainly do not want our guests to feel uncomfortable during their stay with us. Although you found our staff to be nice, we are sorry our front desk staff was not more sympathetic to your experience with us. Thank you again for your helpful comments.
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Stay Away!!! Unless you have no other options"
This place is horrible. Stay away if your allergic to dust and mold. The shower clogs....smells musty and old. Looked like clearance ikea furniture. If you have no other options, the location was close to everything. Just go there to sleep and change clothes.Verifierad gästrecension från Expedia
Svar via The Penguin Hotel Hello, Christy. We appreciate that you made the choice to stay with us, and although you were happy with the location of the hotel, we are disappointed to hear your experience with us fell short of expectations. We will certainly address the issues you brought to our attention with our housekeeping and maintenance staff so that we can get them handled right away. Thank you for your helpful feedback.
"hidden fees"
the hotel was pricey, it's frustrating to learn you have to pay $19+tax/day resort fee upon arrival on top of what's paid. When booked I paid for 3d person to stay in a 2 beds room, but resort fee only included breakfast for 2. Breakfast is cheap. The beds were squeaky and uncomfortable. The only good thing is location.Verifierad gästrecension
Svar via The Penguin Hotel Hello, Alena. Thank you for your review. We are glad to hear you liked the location of our hotel, although we are disappointed to hear that your experience with us fell short of expectations. We apologize for the issue you had with breakfast, and we certainly would have been happy to accommodate the third member of your party. We are also sorry for the issues with your guestroom bed, and we appreciate you bringing them to our attention. Thank you again for your helpful feedback.
"love the hotel"
The only thing I didnt like was the bed seems alike cheapVerifierad gästrecension
"a OK hotel"
The building is kind of old. The hallway is dark, narrow and old, but room is much more bright. Staff was nice and pleasing.Verifierad gästrecension från Expedia
"Ok"
You can hear through the walls, which if there is much activity can be disturbing. Otherwise good price and location.Verifierad gästrecension från Expedia
"Penguin Hotel in Miami"
The staff at the Penguin was the best we have ever had. We have stayed at much more expensive hotels and the staff could not compare to the Penguin . The room was clean and the bed was very comfortable. You will have to pay for valet parking unless you want to keep going to the parking meter across the street and put in money. It's like that at most […] hotels in Miami. Parking is scarce. I would recommend The Penguin Hotel to anyone. Läs merVerifierad gästrecension
Svar via The Penguin Hotel We appreciate you taking the time to send us your review. We are thrilled to hear you were so pleased with our staff, as we do take great pride in providing our guests with friendly, helpful service. We are glad that you were pleased with the cleanliness of your guestroom and that you were comfortable in your bed. Thank you for your recommendation and we certainly look forward to seeing you again in the future.
"Best location ever...."
We had previously stayed at this hotel 10 years ago so were excited to see it pop up on expedia and that they had updated it since then... being an older property and the excellent location the upgrades were to the rooms only in the furnishings which were in the art deco era style, so it made the room look spacious, this is a hard hotel to rate because […] of its excellent location, the price was good for what we got... has a restaurant on site,so an overall score of 3.5 would be a better one from me....I would not hesitate to recommend it and would stay again if I was in the area Läs merVerifierad gästrecension från Expedia
Svar via The Penguin Hotel Hello, Marlene. Thank you for making the choice to stay with us again. We hope you were pleased with the upgrades we have made to the guestrooms and the updated decor, and we are glad that you found your room to be spacious. We are also glad that you were happy with the location and value of the hotel, and we appreciate your recommendation. Thank you for taking the time to let us know about your stay and we hope to see you in the future.
"Great Stay"
I liked it, I stayed on the 1st floor....great location. Less noisy than most parts of the strip.Verifierad gästrecension från Expedia
"Maybe OK for one night...."
The staff we interacted with was nice, the location was good, and the view was nice out the front (I wouldn't want any of the rooms that look out over the alley or the back of the hotel). We only stayed one night before a cruise, and one night was enough. The rooms are old and dated and much in need of maintenance. Not to say they were dirty, just run […] down. The tub looked so decrepit that neither of us even took a shower before we checked out. The TV was basically just a fuzzy mess, nothing came in clear. We'll stay someplace else next time. Läs merVerifierad gästrecension från Expedia
Svar via The Penguin Hotel Thank you for your review. We are happy to hear that you were pleased with the service from our staff and the view from your guestroom, as well as the location of the hotel. We apologize that the upkeep of the hotel was not what you had hoped and we do appreciate you bringing it to our attention. We thank you again for your helpful feedback, as it helps us to better understand the wants and needs of our guests.
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"great location and good room"
great place to stay right across from the beachVerifierad gästrecension
"Great price great location"
Only problem I had with this hotel was the bedding was to small for the bed an kept coming offVerifierad gästrecension
Poor customer service at front desk. I was offered warm water in 85 degree weather.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"tHE PENGUIN"
VERY GOOD EXPERIENCE.THE ROOMS ARE CONFORTABLE. THE HOTEL IS CLEAN.A WANT TO GO BACK.Verifierad gästrecension från Expedia
"Good for young people in Miami"
It was a great location because I could wake up every morning and just walk across the street to get to the beach, but it was also a touristy area. There were many restaurants but most of them were not places I would chose to eat.Verifierad gästrecension från Expedia
Svar via The Penguin Hotel Thank you for letting us know about your recent stay. We are happy to hear you liked the location of our hotel and it made it convenient for you to get to the beach each day. We are disappointed to hear that you did not visit the nearby restaurants, but we appreciate your feedback about the area. Thanks again for your review.
Gästen lämnade inga kommentarer.Verifierad gästrecension
Great location and courteous staff. Hotel needs some improvements but nice place and the price was right. We would definitely stay at The Penguin on our next visit.Verifierad gästrecension
"Penguin enthusiast"
stayed at the Penguin for the BCS nat'l title game with 3 of my buddies from college and had a great time. room was way bigger than we expected with a double bed, futon and rollaway bed plus 2 flatscreen TVs. cant beat the location and the people at the front desk were friendly and accommodating. loved the quirky dollar bills on the hallway ceilings. […] overall, liked this place a lot. Läs merVerifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Good base for a stay in South Beach"
Check-in was smooth with friendly and helpful staff. Bedroom was clean and airy with effective (if noisy) A/C. Strong shower with plenty hot water. I picked this hotel for location...right on the strip with access to shops, bars and restaurants. Optional resort fee USD15 per room per night gives wi-fi, 2 drinks at bar during happy hours and continental […] breakfast at nearby sister hotel. This is an OK price for wi-fi and a couple of beers...the continental breakfast is nothing to get excited about coffee/juice/toast. Läs merVerifierad gästrecension från Expedia
"Nice hotel for the price"
We stayed here because of the location on the beach and also close to shops and many eating establishments. There is a $15 resort fee per room which gives you Internet, 2 cocktails in bar, water in your room ( although very small bottles) and continental breakfast in another nearby hotel but you don't have to pay it if you don't want the above. Room […] had a fantastic feature wall, very spacious with all the usual bathroom amenities. Elevator quite scary as the building is very old. Front desk staff very helpful and booked taxi for us the next day after check out, we were able to leave luggage and go walking before it arrived. Would consider this hotel should we be in the Miami area again. Läs merVerifierad gästrecension
"Not such a nice play to stay"
There were no plugs, no blankets, and the bathtub did not drain. The staff was nice though.Verifierad gästrecension från Expedia
"great hotel for teen and adults"
Everything was perfect, the staff at front desk Michael great, the staff at the bar and restaurant wounderfull, the only thing is the quality of the matress, the hotel very very clean, the drinks are very good and they serve the drinks in glass not in plastic cups.Verifierad gästrecension från Expedia
"Pleasant"
The staff is very helpful , the location is ideal, the room is clean but the bed is not confortableVerifierad gästrecension från Expedia
"location"
good location for the price.Verifierad gästrecension
"GREAT HOTEL FOR FAMILY, AND BUSINESS"
Our stay was GREAT! The staff, very professional and pleasant. We will be back!!Verifierad gästrecension från Expedia
"The friendly Penguin"
this Hotel in a very good location, very close the beach !! also close to the Stores. The price for the quality of it is reasonable. At the reception the personal was friendly.Verifierad gästrecension från Expedia
"The Penguin Hotel, Miami"
The food was economical and very delicious!!! Long hall to our room was like a dungeon, dark and drab. Our room was small but tastefully decorated. Our room did has a refrigerator, a safe, hair dryer and ironing board. The room had lots of storage area. The room had a window air conditioner that was frozen over but my husband actually fixed it. Wifi […] was not free but could be purchased for nearly nothing. The room was spotless and was kept spotless throughout our stay by the maid. The room was cheaper than many hotels around and was worth what we paid. I would stay at the Penguin again. Mark W Läs merVerifierad gästrecension från Expedia
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