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The Fairmont Empress ligger bekvämt nära flygplatsen i hjärtat av Victoria på gångavstånd till Miniature World, Victoria Conference Centre och British Columbia, parlamentsbyggnaden. I närheten ligger även Victoria Bug Zoo och Royal British Columbia Museum.
Hotellegenskaper.
The Fairmont Empress har fullständigt spa, inomhuspool och gym. Allmänna utrymmen är utrustade med höghastighetsinternet/wi-fi (avgift tillkommer). Detta hotell har 4 stjärnor. Affärsresenärer har tillgång till business-service (dygnet runt), teknisk support och limousine- och taxibokning. Detta hotell har 4 restauranger samt bar. Personalen kan hjälpa till med conciergetjänster, bokning av biljetter och guidade turer och bröllopstjänster. Detta hotell i edvardiansk stil har även barnpool, bubbelpool och barnklubb. Mot en tilläggsavgift kan gäster utnyttja transport som inkluderar flygtransfer tur/retur enligt tidtabell, transport till kryssningsterminal och transport till färjeterminal. em>Förlängd parkering kan erbjudas efter utcheckning (tilläggsavgift tillkommer). Särskilda områden för rökning finns tillgängliga.
Rum.
Rummen har utsikt över staden eller vattnet. De 477 gästrummen på The Fairmont Empress har minibar och gratis dagstidningar. Rummen har platt-tv med kabelkanaler, tv-spelskonsol och betalfilmer. Alla rum har telefon med telefonsvarare. Badrummen har badrock och hårtork. Gäster har tillgång till kaffe- och tebryggare och strykjärn/strykbräda. På begäran erbjuds även uppbäddningsservice, allergitestade sängkläder och extra handdukar/sängkläder. Städning erbjuds dagligen. Renovering av alla gästrummen slutfördes i januari 2010.
""Betygsatt av en Hotels.com-gäst aug 19, 2012
Bekvämt hotel i gammaldags stil. Stort rum med air condition och kyl. Hotellet ligger lite utanför centrum, det gar att ga men det tar en stund. Annars gar det bussar nan minut fran hotellet in till stan.
Betygsatt av en Hotels.com-gäst jun 13, 2011
Gästen lämnade inga kommentarer.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
**Det kan hända att de här bekvämligheterna endast är tillgängliga i vissa rum eller enheter. Extra avgifter kan tillkomma för vissa bekvämligheter.
Willow Stream Spa har 11 behandlingsrum, inklusive rum för par. Tjänster inkluderar massage, ansiktsbehandlingar, kroppsinpackningar och kroppsskrubb. En mängd behandlingar finns att få, inklusive aromaterapi och hydroterapi.
Ekologiskt/miljövänligt boende – tredjepartscertifierad
Deltar i Green Key Eco-Rating Program, ett granskningsprogram av tredje part som har godkänts av en oberoende part. Dessa granskningsprogram mäter påverkan på ett eller flera av följande områden: miljö, samhälle, kulturarv, den lokala ekonomin. En objektiv bedömning av företagets praxis för miljövänlig turism har gjorts av en granskare som är en oberoende part med avseende på tredjepartscertifieringen.
Empress Dining Room – restaurang som serverar frukost, middag och helgbrunch. Bokning krävs.
Hotellet har rumsservice dygnet runt.
Inomhuspool, barnpool och bubbelpool finns på området. Här finns även gym och bastu.
Barn under 16 år får inte vistas i pool, gym, fitnessanläggning eller bubbelpool utan uppsikt av vuxen
Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma.
Följande avgifter och depositioner debiteras av hotellet vid incheckning eller utcheckning.
Det är möjligt att listan ovan inte är fullständig, likaså att avgifter och depositioner inte inkluderar skatt, och observera att dessa kan komma att ändras.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
"Fantastic!"
Fantastic hotel. We lived in Fairmont Gold and room, breakfast and afternoon food was fantastic. Friendly staff as well. However, they have much to do in the pool area. it is sad enlightened. very dull environment. Warmer light, a bar, a little candlelight and cozy music had made the environment much more enjoyable.Verifierad gästrecension
"The Empress Victoria"
Ett anrikt hotell som lever upp till dina förväntningar !Verifierad gästrecension
Room was just ok. The service lacked - had to wait in line but the young receptionist was very nice. did not seem like the front desk was very organized - five people out there with only one helping people. The showerhead hit my husband mid chest. The sofabed was from the 70's. I would not recommend especially for the cost of the room!!!Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Really great place to stay"
Very well run. I don't think I've ever been in a hotel where I have felt more comfortable. That being said, I think it's a fun place for grown-ups, but I suspect children might find the place boring.Verifierad gästrecension
"No King Beds for Discount Price"
While I was offered the option to pick a King Bed, I was told they didn't have any of them left and only had the option for 2 double beds.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Historic"
The staff were friendly and helpful. Our room was quite a walk away from the front doors, but we enjoyed the extra exercise. The hotel is definitely rich with history, but not as comfortable as some we've stayed in. The light switch to the bathroom is on the outside of the bathroom, and there was quite a lip in the threshold. Overall it was quiet and […] the beds were comfortable. We enjoyed the hotel's close proximity to shopping and food. Läs merVerifierad gästrecension
"Pre Honeymoon Vacation"
We had a great time in Victoria and at the Empress Hotel. We enjoyed High Tea one day and several meals in the Bengal Club, Its easy to walk up Government Street for other businesses and eating establishmentsVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Nice trip, great staff."
Went to a wedding which was held in Palm Court. (If I was planning a wedding, I would choose a room which didn't allow so much ambient noise from guests eating in open dining area next to it.) But otherwise, the staff was extremely good at making you feel pampered. That includes the in-room dining staff, very courteous and make you feel like a million […] bucks. The rooms are smaller (if you don't upgrade). The wedding suite (Bob Hope room on 3rd floor) was very spacious and roomy, but you pay for it. Overall, didn't like the food options in the restaurants, so we ate in the surrounding area. MUCH cheaper and fantastic places all within walking distance (my walking distance encompasses up to 10 or so blocks away). Liquor store nearby as well if you didn't hit up Duty Free on the way into Canada for US residents like me... :) Läs merVerifierad gästrecension
"Great location, beautiful building."
I read quite a few negative reviews about the Empress before staying, and I have to say that I disagree with every single one of them. The building is in excellent condition in all of the areas that I saw, maintaining the original charm of the building without compromising the level of comfort & convenience that we expect nowadays.We were in Victoria […] for three nights in total, with the first two nights at the Grand Pacific Hotel. The Grand Pacific could not accommodate us for the last night, so we booked the Empress instead. How we wish we had booked the Empress for all three nights, far more comfortable. We will adopt the Empress as our regular hotel in Victoria. Läs merVerifierad gästrecension
the bath room was very small for such a room and of course for three people.The bath room amenity did not keep up for a good 4* hotel. i.e only soaps and shampoo no slippers or other amenities.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great OLD Hotel that needs a Makeover"
Great location and atmosphere, BUT rooms are small and in need of updating. As usual, the checkin staff tries their best to talk you into upgrading your room at significant cost, even though it becomes obvious during your stay that they are lightly booked. This hotel is just not good value for money unless you want to say that you have stayed at the […] Empress. The afternoon tea is a great experience. Typical old famous hotel where everyone has a plan to get in your pocket for some kind of gratuity or ridiculous internet charge. Läs merVerifierad gästrecension
"One of Canada's best hotels"
... 100% enjoyable stayVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Fairmont Empress Victoria"
The Empress is a bit expensive but you are really paying for the amazing quality of service and a beautiful place to stay. The hotel is immaculate and has a very interesting history. Definitely worth staying there!Verifierad gästrecension från Expedia
"Time for an upgrade"
While the exterior and tea room is lovely, the hotel room that we stayed in desperately needed upgrading. The bathroom grout was stained black in spots, the bath tub was stained, the lamp shade next to the bed had holes in it, and the furniture needed a good cleaning. We paid extra for an upgraded room, which equated to a view of a brick wall. The bright […] spot was the housekeeping staff who were pleasant and welcoming. I wouldn't recommend staying here unless you stay in a suite. Läs merVerifierad gästrecension
"We entered our wall painting of The Empress"
Our dream was to enter the painting of The Empress we have hanging on the wall of our home in Queensland - Australia. Like many dreams, the scene is idyllic. However, our dream became reality and our stay was one of the most enjoyable experiences we have lived. The courtesy of the staff, the ambiance of the hotel and the quality of the food was beyond […] reproach. We will always remember our visit and perhaps one day, we may have the opportunity of visiting our dream again. Läs merVerifierad gästrecension
The room was a good size the bathroom was very small the front desk only had one person on for checkout of 6-8 people. Could have used another clerk parking very expensive -$30.00Verifierad gästrecension
"At least once in your life"
Everyone must visit Victoria and spend the night at The Empress at least once in their lives. Victoria is a walkable city and The Empress is incredible and central to all the sites in Victoria. It was a short walk from the Victoria Clipper ferry we took from Seattle. Of course, you must have Tea at the Empress. In the winter you don't really need reservations […] but you will during the rest of the year. Only thing I don't like about The Empress and other high end hotels is having to pay for wireless internet. Victoria is not a very wireless friendly city. It was difficult to get a good signal in many parts of the city. Läs merVerifierad gästrecension
"The most comfortable hotel beds."
This is a grand old hotel, but some of the rooms, like the one in which I stayed, are rather common. The checkin process took a while as the front desk did not have adequate staff on duty and some of the staff were busy with telephone calls while guests waited. I was disappointed when a supervisor came out to the front desk from a back office but failed […] to help any of the guests waiting in line before disappearing behind the scenes again. Despite these areas for improvement, I will probably stay here again as the location is great and the beds are some of the most comfortable hotel beds in which I've ever slept. Läs merVerifierad gästrecension från Expedia
"Close to all must see sights"
ConfortableVerifierad gästrecension
"Overall enjoyable experience"
Old building barely held together in some places, bathrooms need a lot of work, bed was very good. all in all the experience of staying here alone is worth the inconveniences.Verifierad gästrecension
"Great place to stay"
Everything about the Empress is wonderful. The location, the services, the food and drinks. The rooms were fairly standard in size, but very charming. Thin walls, so bring earplugs if you are a light sleeper.Verifierad gästrecension
"Empress"
View wasn't as good as I had thought.....wouldn't. pay more for it again. The kind of place you will want to stay once, and then find something better for less money.Verifierad gästrecension från Expedia
"Disappointed at the Empress"
Had asked for a room with a view, got a view of the garbarator, had also requested a king bed and was initially given a queen bed. They did move us but it was an inconvenience to us. The room washroom was too small, toilet seat hits the bathtub when utilizing. It is a very old hotel and is very nice (the rest of the hotel), Amazing view of harbour if […] you were to get a room with a view. The bathroom sink in our room had a big crack down the centre of it, the shower curtain had large stains on it. Läs merVerifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great hotel for any size group"
We were with you during the Christmas Holidays and had a wonderful time. Everything was decorated so beautifully, the Christmas trees displayed were outstanding and so beautiful as was the giant tree in the foyer, the services from your staff were outstanding, so personable and quick to respond, and the Express Cafe was wonderful. Thanks for all you […] did to make our stay so memorable. Läs merVerifierad gästrecension från Expedia
"Royal Canadian Charm"
Hotel is in a great location and convenient to walk to many attractions.The rooms available for travel packages are in the older wing of the hotel and just remember you get what you pay for. I enjoyed the room and housekeeping did a bang up job. Everyone in the hotel was helpful and friendly. If you take any meals at the hotel or high tea expect high […] prices. Check out Yelp for local eateries. I would suggest joining the Fairmont's President's Club. It provides free local phone calls, daily paper and free internet service in your room. If you like to work out, be aware, the fitness club is small so get there early. The pool is great for laps but the water is heavily clorinated so goggles are a must. Läs merVerifierad gästrecension från Expedia
"Disappointed"
A top class hotel but did not provide free wi-fi and parking, mattress too soft & too small for 2 persons, room was small too for a family of 4.Verifierad gästrecension
"grand old lady on Victoria Harbor"
The Empress is a wonderful old "Grand Hotel" located beautifully on Victoria Harbor. Well-appointed and maintained, it showcases the grace of a bygone era yet has been tastefully updated. You can walk everywhere and visit the harbor, nearby parks, and a lively downtown that features an amazing array of shops and restaurants as well as museums and galleries.. […] At Christmas the harbor is dazzling with lights and the hotel lobby is abuzz with the public viewing the many decorated trees throughout -- very festive. Only drawback: exorbitant charge for wireless access. Should be complimentary for the price charged for a room. Parking is also very expensive. Läs merVerifierad gästrecension
"Best Location in Victoria"
Great Hotel!!! I would have to say it has the best location in Victoria! Only one suggestion.....could they possible get a hot-tub on the roof?? Because that would be epic and I would go there a lot more!Verifierad gästrecension från Expedia
"Hotel room review"
The standard rooms of the hotel are not in keeping with the Fairmont Empress standards. they definitely need to work on those rooms.Verifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Service delivery poor due to lack of staff"
One person at prime check-in time doesn't work. Same as Empress dining room - had to wait too long to be served. Waiter at dinner had to be told to bring the correct wine glass.Verifierad gästrecension från Expedia
"it's terrible"
everything is old but not classic, there are even holes and cracks on the wall!Verifierad gästrecension från Expedia
"Good, but needs updating."
Room needed updating. Same great service as other fairmonts. Very child and pet friendly. Good location. Afternoon tea good, but for the price tea at whislter fairmont better.Verifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great romantic getaway"
This is a fabulous hotel of the old style. It has an overall feeling of luxurious relaxing comfort. The rooms feel like living rooms. Some drawbacks are that the bathrooms are small, and there are no complementary papers, no complementary continental breakfast, coffee in lobby, or free wifi (it is available for a fee). The view over the harbor is spectacular, […] and the location is fantastic. Everything is in walking distance. A great place to truly relax, unwind, clear the head, and recharge one's batteries. Läs merVerifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
Not the best value for money. History and location, although good, are not sufficient factors to warrant the price. Check-in staff seem not to like those who book through Hotels.comVerifierad gästrecension
"Empress"
Overall impressed , there was paint drips on the window and of you look under the bed there is a duct tape repair - never expected that from empress . Otherwise a pleasant stay and really interesting walking thru a hotel with such historyVerifierad gästrecension
"A memorable stay-wonderful experience"
The Empress was all that we imagined and more. Service was superb in Gold Class and we thought it good value with a separate lounge providing tea and coffee and soft drinks, and breakfast and appetisers between 5 and 7 pm. The hotel was welcoming for two older ladies and wonderfully centrally located with great views from our room. The concierge service […] was first class and the atmosphere fantastic. A memorable stay! Läs merVerifierad gästrecension från Expedia
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