4,5
av 5
Utmärkt
(11 kommentarer)
(Genomsnitt i området är
4,2)
Hotels.com-gästgradering
Hotels.com-gästgradering
Resenärers betyg i TripAdvisor
This boutique hotel is located in an old Mansion about a 10 minute taxi or bus drive to downtown Guanajuato. Our room was located in the old part of the... house. We liked our room that was decorated with antique style furniture and that offered the comfort of 2 queen size beds. The only thing is that when we made our reservations we had gotten a confirmation that stated that we were booking a room with "plasma TV" and with "sofa bed". We got neither. The TV set was old and small and there was no sofa bed. We asked about this and were told that the description was an "error" being corrected. The food was delicious and very gourmet and we were thankful for delicious breakfasts served in their charming old fashioned dining room that were included in the price. The only bad thing is that on our third night we did get a lot of noise coming from the room located above us. It started around 8 pm and continued for over one hour until the guests left to go to town. Then, at 2:00 am the noise resumed and we assumed that the guests had returned. We had to call the reception both times and complained. You just do not expect this type of noise in a first class hotel that otherwise would have been perfect. Other than that we found the service very nice, the atmosphere pleasant and the decoration in good taste. It is a little out of the way, but there is a bus line that goes right downtown and the bus stop is very close to the hotel. Betygsatt av en Hotels.com-gäst feb 18, 2013
