Hotell Americas Best Value Inn & Suites - Tyler

where do i start? well had a gap under entry door about inch wide , carpet look like it was never vacuum , towels rough as sand paper heating was not enough to keep room warm, maybe reason for that was gap under front door i can keep going but I am not trying to forget that one night , oh yeah one more thing bath room so out of date , looks like bath […] room from sixty's . If it wasn't so late getting to hotel i would had left to another hotel , but was tired of driving an it was late . never never never stay at that hotel { if y all want to call it a hotel } i call it worst hotel in history . thank you . for recommend this nightmare also i spoke to hotel clerk about issue , they seem not to interested in what i had to say Läs mer

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Very nice place to stay. Lots of room for parking. Employee were very friendly. Would recommend.

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First of all, we expected to have a full breakfast, not cereal and danish rolls. We do not impose our views about consuming meat or eggs on someone, but we would have liked our stay if we had a more suitable breakfast.

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The phone number provided to contact the hotel was corporate voice mail. It was useless when I had a specific question to ask regarding directions.

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It was good for the price. Great Service.

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Hotel is what I expected for a budget inn that I was staying overnight for business.

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The hotel staff was very friendly and accommodating for a very reasonable price. They happily welcomed our 4 legged friends and extended our stay when we decided to add another day onto the vacation. The room was actually a suite with microwave, fridge, 2 bathrooms, wetbar, etc. The breakfast bar was sparce but overall this hotel exceeded my expectations […] and needs. Will stay there again. Läs mer

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Well, I should have known not to stay here: you get what you pay for.... This place is rundown, outdated and just plain gross. The bed was hard, the carpet was nasty, the "free breakfast" was cut up grapefruit, a few Little Debbie snack cakes and cereal. Then, to beat all heck, some old middle eastern man (the owner, apparently) came out fussing at […] me because we filled our **tiny** cooler with a couple of cups of ice! I soooo wish I would have spent the extra $20 a night to stay elsewhere! Läs mer

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Would stay here again.

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When I requested this room on Hotels.com I requested a room that would sleep 6 - this hotel came up. When I arrived I found this did not sleep 6 but only 4 to a room. The hotel graciously gave me a second room and even though they were next door to each other they were not adjoining rooms and we had to walk outside to get to the other room. I am not […] happy with Hotels.com and how they presented this as an option for a large family. Läs mer

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When we arrived, the worker at the front desk said that he noticed that we had children with us and asked if we would prefer to switch rooms from having one king sized bed, to having 2 queens. He said there was a sleeper sofa in the room, but wanted us to be comfortable. So he suggessted that we go and look at the room and decide what we wanted to do. […] After looking at the room, we decided to go ahead and switch to the double queen room for comfort sake. I was very thankful that the front desk worker was so thoughtful and accomodating. When I thanked him, he said, "We will do whatever we need to so that you and your family have what works for you." We had booked a jacuzzi suite, and I was expecting a larger jacuzzi, not just a jetted bath tub. But regardless, the jetted tub worked and felt great, even if it was smaller than I expected. Breakfast wasn't exactly the best I'd ever had either, the only thing hot/warm on the "buffet" was the coffee. But it fed my family so I was satisfied. Läs mer

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well i had to constantly request amenities the room was a little run down tub was nasty

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