Hotell Grand Lucayan - Freeport

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Since we were not aware of the spring break that was taking place in our first booked hotel we changed to Grand Lucayan which did not allow any spring brake guests, if you ask me this is a huge + and a smart move since bad reputation might destroy the business, The hotel was well organized and the whole area including the room was very clean, the beach […] was excellent, I would definitly recommend this Hotel. Läs mer

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This is not normally an issue for most, however, for 5 divers it was a huge costly problem. Hotel policy does not allow 5 to a room. On top of that, they were unhelpful and rude when we were trying to work out the issue. It's a beautiful hotel, but probably not worth the money

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This is the only hotel I stay at in the Freeport and I travel there about 4 times a year. The staff are great. The hotel is amazing. It is a great place to stay.

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Great resort with lots to offer. Nice rooms, restaurants, pools and beach access. The hotel offers plenty of fun things on the extended property. This is a place to go if you want to just stay and relax, The island, however, is very industrial. If going to Grand Bahama, definitely stay on a resort property.

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I love this hotel and this island. I travle all around the caribbean and this is one of my favorite places to stay. Great service, great location and big rooms. You won't be disappointed.

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I had an enjoyable stay at the Grand Lucayan recently. The staff were most helpful especially at the front desk. I particularly appreciated the prescience of a Starbucks right there on site! The room was clean and well kept and the balcony was welcome....especially on my day off when the morning sun's rays helped me to relax! The Lucayan Marketplace […] was an ideal place to buy odds and ends and gave me a good choice of restaurants. Läs mer

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Everything inside the hotel was very clean. The pools, grounds and surroundings were also well maintained. Had a great stay with very comfortable beds as well. They have everything on the main grounds including coffee shop and a few restaurants - with a casino and the market right across the street we had many things to do along with relaxing.

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I actually stayed for 6 days here at the Grand Lucayan. The cleaning service was superb and they even allowed me to remain in room as they cleaned, and did a great job. The weather was a bit cool and whirlpool water was freezing as well, but other than that it was a great stay.

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The hotel was well-located and well-maintained. Small suggestions would be--keep the hallways warmer (many guests were discussing this and it makes no sense ecologically or for client's comfort), have trash cans on the beach, and have later hours for spa treatments so guests can enjoy the daytime activities and have spa treatmets later.....

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Friendly and helpful staff. The rooms were nicer than expected . Spacious clean and comfy beds. Beautiful beach and great location across from the Marketplace . We did not eat at any of the hotel restaurants as there were many choices and great deals at the marketplace .

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Hotel was much nicer than we thought. Hotel staff was very pleasant and helpful. Overall the hotel was gorgeous, especially the lobby which was a very nice place to sit and relax. Churchills was absolutely wonderful, with prices about the same as restaurants in the marketplace across the street witch were no where near as nice. My only complaint was […] that there was difficulty in locating postings for restaurant hours in the hotel. Läs mer

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We visited for 2 nights to relax away from work. The hotel surroundings were nice, however at the time the hotel was very quiet. I could imagine in a busier time the hotel would not be as relaxing. The staff in the most part were helpful however working in the Travel industry there was inconsistency in service across the board. The food during the day […] time did however not impress, although Churchills restaurant was fantastic. Dont expect to be able to get 24 hour room service, or have guests to visit you in the hotel without staff been rude and charging you. Läs mer

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Beautiful faciltity, just needed more guests to liven the place up.

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I was hoping for some steel drum music at the hotel. The music was basically piano music in the main lobby and popular music at the pool.

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Loved this hotel and all of its amenities! Beautiful water and beaches. Friendly staff as well! Would definitely stay here again if I'm in the area.

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Grand Lucayan is a grand old resort. The grounds and landscaping is fantastic. The beach access and pools are great. When we were there some of the restaurants and 2 parts of the resort were closed. I hope this is just off season and not because tourism in Grand Bahama has dropped so much.

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The hotel was clean, nice, had OK sized rooms. Bit annoying having to walk pretty far for the only elevators in the building (think it was 4 elevators for 500 rooms / 10 floors). There weren't too many activites available. There's a marketplace close to the hotel, but it takes a day to check it out and then that's that. In the area, there are jeep […] tours, one can dive and do snorkeling, there are dolphins, tennis courts, horses, etc. Still, if the weather is bad, one with feel there's not much stuff to do. When the weather is great, it's a super area. Nice pool, OK dining options (the hotel has 8-10 different restaurants that are open/closed several days a week). If one is looking for a relaxing week by the pool, just reading, tanning and taking an occassional swim, then the Grand Lucaya is a good choice. However, there are limited stuff to do on Grand Bahamas, so if the weather is bad, one might feel a bit stuck. It's not really possible to use public transport so one has to take cabs everywhere - but there's not that much to see. A national park and some beaches. We were happy with our visit (about 7 days) but we would probably go someplace else the next time we go to the Caribbean. Läs mer

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This resort is perfect for couples, and families. There are plenty of activities available for kids, and the restaurants offer a wide range of choices. There are water sports available on the grounds of the hotel, as well as across street. The market place across from the hotel has tons of shops that offer everything from milk, groceries and souvenirs, […] to expensive jewelry, liquor and clothing. The restaurants across from the hotel are delicious and fairly inexpensive. The Grand Lucayan is wonderful place to stay. My family and I enjoyed our stay and you will too. Läs mer

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Except for noisy next room neighbors twice , our floor on the 10th was nice and quiet. Can't say too much about the food other than Churchill's is over-rated and the food was OK. Room service turned out to be the best for us morning and evening, otherwise we ate at different restaurants at the marketplace.

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we enjoyed the hotel, our room was large, had a great balcony, clean grounds, nice beach and very nice staff! the service in the restaurants can be slow and sometimes disorganized, but that is true at all the restaurants on the island, just different culture. super convenient to activities, beach, casino, dock, who's and lots of restaurant choices. […] very affordable as a vacation whole. Läs mer

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My wife and I had a very pleasant experience during our stay. The staff was very nice. Our room was clean, and we appreciate that very much. We were very glad that we booked an ocean view room. It was wonderful to have the sunrise and ocean view every day! The grounds, along with the rooms, are very clean.

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EXTREMELY EXPENSIVE FOR WHAT YOU GET. STAY IN FLORIDA INSTEAD. WIFI IS TERRIBLE, ROOMS ARE ONLY O.K. FRONT DESK STAFF RUDE AND EXTREMELY SLOW. CHECK-IN & CHECK OUT LINES TERRIBLE.

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The hotel was amazing right on the beech. The ocean view rooms are worth the extra money. The view was breathtaking. Right across the street was the local market and many restaurants. It felt safe and the people in Freeport were very friendly. I highly recommend it!

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This is my second stay at this hotel, overall its a nice resort and I plan to go back again. I would like to see the pools being a bit warmer and cash being accepted at the pool bar. The staff is really friendly as I remember. Zorbas is the place to go for breakfast in the Port Lucaya Marketplace, skip the overprice hotel breakfast buffet.

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Hotel very dated, staff not rude just not friendly. Pool had broken tile by steps, water appeared dirty with oil floating on surface. One day you get water in your room, next day none. Check-In is a joke, staff seemed confused, hotel was almost completely empty still we waited for a room it was past check-in time, so what was the problem.

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Friendly and supportive staff. Great accomodations. Ocenview room a must. Casino at next hotel. Shopping across the street. Prices of merchandise not unreasonable. Limited activities to be signed up for. Relaxing beach experience. Water was colder than expected, but let's face it is was November. Hot tub relaxing. Coffee shop and convenience store on […] premises.Upscale hotel restaurant prices very high and food taste of apps did not match the price. But all in all, we loved our visit to the Bahamas and our hotel. Läs mer

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Hotel was great. Everything we expected. Staff was very friendly.

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Well, when I booked the hotel, it was a Radisson, when I arrived it was not clear what the name was, however, there was still Radisson signage here and there.

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This was a wonderful resort! The rooms were very spacious. We had a terrific ocean view! There were always plenty of lounge chairs at the pool and the swim up bar was fun! Loved the negative edge pools. Everyone seemed to hang out near those. The buffet breakfast was very hot and tasty with lots of good choices of food. Loved that there was a Starbucks […] on-site as I love my morning Starbucks! The little store on site carried most all of the last minute necessities we needed like sunscreen that we forgot. Most of all loved all the choices of fun things to do. We went on a Banana boat tour, rented jet skiis and went snorkeling. Everything was very fun and reasonable. The Wednesday night buffet pool side was definitely worth it! The food was delicious...including Red snapper, grilled Jerk chicken, BBQ ribs and all the trimmings. And as an added bonus the entertainment was a Junkanoo band in full costumes! What fun! The water was crystal clear and the white sand was so soft it was like velvet and was nicely groomed every morning. The resort staff was very friendly and each time any staff member passed us they greeted us. We had a wonderful time and can't wait to return!!! Läs mer

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On our arrival a late afternoon the front desk greeting experience was as expected, all was fine until we reached our room, the bathroom was well below standards showing signs of a quick cleanup with running traces of old soap and mildew. The next morning we requested a cleanup while we left the room for the beach. On our return the smell of bleach […] was so strong we had to vent the room and bathroom for some time before we could use it. Apart from that the room was comfortable though the A/C was as loud as an old vacuum cleaner every time is started. Our other experience was at their Churchill restaurant they are probably trying to do their best but have so many managers that the service is very slow. After our starters the table was completely cleaned up, then, we waited 15' for our main course, finally after it arrived, no cutlery to eat it, we expected our server to noticed it, but no she disappeared before I could say anything, We had to wait another 5 minutes until I waived a nearby manager who was around inquiring from table to table if everything was ok. When he finally got to our table, he ordered to bring the missing cutlery which took some more patience due to the long chain of command. On another occasion, when I wanted to order a beer at the pool bar at 6:01 p.m. I was denied by the bartender “Bar is closed he said to me, and when I asked him at what time, he replied 6:00 p.m. you'r to late!!! So no beer to end my sunbathing and no where else to get one. Läs mer

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We always enjoy our stay at the Grand Lucaya!!

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The grounds were extremely well kept. The staff was exteremly accommodating. We went off season, so not all restaraunts were open, but the food was very good.

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Pro's: The property is big & beautiful. The landscape is like a postcard. Amenities are numerous & well kept. The beach is blue, calm, powdery & expansive. Amazing staff always with kind words and smiles. Wonderful port market across the street full of shopping, bars and diverse restaurants. Zorba's has amazing breakfast & fried grouper or gyros. Five […] star restaurant flying fish next door. Casino is well equipped & serves free drinks for both tables & slots. Churchill's is beautiful, classy and a fair 4 star value. China Beach is very attractive, but a Bahamian version of Chinese food. The Cons: Freeport by airports other than Miami or Ft Lauderdale is limited. (U S Customs is at Freeport which is a real plus and time saver.) Only 50% operational and the low rise hotel building & pool has been mothballed due to the economy. Food at the pool bar is so so and over priced. Restaurants open on alternate days. Tips: If you go in high season, it will not feel crowded and more things will be in full swing. If you go in low season, you will get a great rate and have the place to yourself, nice and quiet. Purchase bottles across the street at the duty free and save a bundle. A very nice, safe, super clean and reasonably priced alternative the other islands with all the amenities. You will not be disappointed. Läs mer

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We had an ocean facing room. The views were excellent. The best part about the resort is the location and the amenities. It is right beside Port Lucayan and the marketplace. Everything is just a few minutes walk from the resort. Security around the resort was very good. The pools were gorgeous and were well maintained. The beach in front of the resort […] had access to several water sports. We were slightly disappointed with the Spa, but maybe that comes with the combined packages . Restaurants inside the resort, especially China beach were very good. Internet speed was excellent. Overall, this was a great stay for us and we felt sad leaving the hotel Läs mer

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Our bathroom was falling apart. The water faucet was hanging off the wall, so was the bath hand rail and the toilet paper holder. there was no plug in the bath tub it had rotted away and some of the grout had turned black. The plug in the bathroom sink did not work also. The cleaning lady was nice. the bedding was always clean.

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We have been vacationing at this resort since it first opened. Sadly, it has suffered from the poor economy and much on the property is currently closed like both hotels on either side of the Radisson and several property restaurants. We had a beautiful ocean view which we highly recommend. Our bathroom needed a little work. Although it was clean, there […] was permanent mold in the grout and the paint was chipping off the cabinetry. The metal soap dish was rusting. Also, the family pool and the infinity pool both need their water quality monitored more closely. The family pool felt like bath water and looked a little green. Aside from all of this, the staff was wonderful and the beds were comfortable and clean. We love the people of Freeport and had a great time. They seem to be doing the best they can with what they have. You just can't beat the beauty or the people of the Bahamas! Läs mer

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We have stayed here before and always happy to return.

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Very relaxing getaway. The Fish Fry at Prop Club was awesome - best on the island - waste of taxi fare going to Outriggers.

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Great hotel to relax and enjoy the grounds. The staff is very friendly and the location of the hotel is great with a great view of the beach and pools.

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My family and I had a WOW! Experience at the Grand Lucayan Beach & Golf Resort in Freeport, Grand Bahamas, Pedro Miller was the Manager that checked us in we spent about 15minutes talking to him about the Island and the hotel, before we got to our room we already feel relax and special. David was the Bellman, what a great asset to your company. If you […] are checking in at the Grand Lucayan Beach & Golf Resort in Freeport, Grand Bahamas asked for David the Bellman. He did a great job going over the property and explaining the room features. The room was very clean, when we call Housekeeping to request extra coffee and water, Mary King was very pleasant and helpful, the items was brought up within 1minute WOW! Also the room attendant that cleaned the room was (Otorian) very friendly and helpful she did a great job. The bed was very comfortable and relaxing. THE GRAND LUCAYAN IS THE PLACE TO VACATION WHEN IN THE BAHAMAS. Läs mer

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The hotel was pretty empty so not all of the pools or restaurants were open. It was a little depressing. The staff was extremely nice though.

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Nice hotel for couples or families with older children. Not as much for young children to enjoy. Relaxing atmosphere with activities available if you want them.

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We stayed in the Lanai Suite section and it was wonderful. That end of the resort was much quieter and less crowded, no children. Room was delightful but we didn't receive our refrigerator until the day before we left and had no microwave at all. More places to eat would have made it perfect.

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Clean comfortable hotel. But had a long walk to the room.

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We were on 7th floor in a ocean view room. The Room and view were spectacular. The hotel staff was friendly and accommodating. The pool area and beach were fun and relaxing at the same time . Would recommend either room service or Iries or breakfast buffets. The fish fry and the a Bahamian buffet were not that good. Having he Lucaya marketplace across […] the way provided good options for meals and source for souvenier shopping. Läs mer

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