Hotell Castle Hilo Hawaiian Hotel - Hilo

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Mycket bra Hotell men fantastiskt läge mitt emot Coconut Island. Bra stort rum med vänliga människor och charmigt oljud från grodor och fåglar på kvällarna. Nära flygplatsen och på gångavstånd ner till Hilo Town som också är Hawaiisk charmig. Gratis Wi-Fi i lobyn men på rummet är det gammaldags kablat till en hög kostnad. Enda klagomålet. Annars är […] det mesta, som i hela Hawaii ganska dyrt. Jag rekomenderar detta Hotellet varmt. Läs mer

Verifierad gästrecension

A good clean hotel, very old but excellent views of the hilo bay. Good hotel staying at when you want to hike around on hilo and see things.

Verifierad gästrecension

Stannade en natt då körde runt på Big Island. Lite 60 tal över det hela när det gäller inredningen. inga affärer eller matställen (föruton hotellets) inom gångavstånd. Bodde i ett rum med havsutsikt som var helt ok.

Verifierad gästrecension

Ett mycket bra hotell där det bara saknas lite smådetaljer. 1. Kylskåp på rummet. 2. Safety box på rummet. 3. Dusch med löstagbert munstycke (det fanns inte på de andra hotellen heller...) Förutom dessa småsaker var allt bra. Trevlig personal och fin omgivning.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Very relaxing hotel, staff extremely friendly.

Verifierad gästrecension

I was never told about making reservations at the hotel buffet when i checked-in on saturday. So for dinner, we went to eat since everything nearby was closed anyway, but the restaurant hostess didnt let us in coz they are booked fully. I complained that to the hotel receptionist but all she said was "ooh sorry." Room was a mediocre standard hotel room, […] not many amenities, simple. Läs mer

Verifierad gästrecension

Very efficient and helpful staff. My shower wasn't working so they expeditiously sent up a maintenance person to check it. Upon learning that the shower wasn't working they immediately gave me another room. Thanks Hilo Hawaiian Staff!! "U da bess!!"

Verifierad gästrecension

comfortable and easy

Verifierad gästrecension

We only stayed 2 nights but the view was great. It was great to get to the volcano and things on that side of the island. The hotel staff were great and they got us in our room early and gave us a great view.

Verifierad gästrecension

OUTSTANDING

Verifierad gästrecension

We returned to the Hilo Hawaiian Hotel, having had a wonderful stay ten years ago. Back then the hotel was grand - with quality well equiped rooms. The location is lovely - situated by the park and bay with a row of historic Banyan Tress along the front (one planted by Babe Ruth), the lobby is still grand and the staff are still warm and efficient, […] but the guest rooms need TLC - they were faded and shabby (but clean). What a shame - I appeal to the Castle Group to invest some money into refurbishing the guest rooms and restore this lovely hotel to it's former glory! Läs mer

Verifierad gästrecension

Everything was great about the hotel, but the trees outside of our windows were filled with really REALLY loud birds that kept us awake most of the night. Even though the hotel is great, I don't think I would stay here again unless I was on the water side of the hotel.

Verifierad gästrecension

Very fun place to stay for 3 nights. Hotel staff very nice. Beautiful location. Just know it's older but clean & comfortable.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Enjoyed our stay. Food was good but a touch high for some items. Seafood was fresh and lots of it.. Make sure you pay the extra $10 for the harbour side, which comes with a fridge. No fridge in other rooms and no free Internet

Verifierad gästrecension

All the comments and reviews about this hotel are accurate. It is a hotel that has shown its age, the hotel does not spend a lot of money to keep it looking top notch. However, it does look a lot better then all the other nearby locations. The rooms are fine and clean and people here are friendly. The room walls and ceiling are all paper thin. You […] can here everything around you - people using the bathroom upstairs, you can overhear peoples conversation in the halls and at about 5am we heard a jet take off from Hilo airport. We chose not to eat here because we didn't hear any good reviews about the restaurant and the prices were very steep. Läs mer

Verifierad gästrecension

I'm not too impressed with our stay at this hotel. We upgraded to a "superior" room and our view included the lobby rooftop which was covered in used tissues. The room itself had popcorn ceilings and wallpaper peeling off the wall. They also charge $10 a day to use their wifi. This hotel was definitely not worth the $150 per night we paid. On the plus […] side, the location is beautiful. The ocean is right out the window and a beautiful park with Japanese gardens and banyan trees is right there. I guess I just expected more for the price. Läs mer

Verifierad gästrecension

The hotel is serviceable. The shower had mildew stains in the grout, which is unsurprising for Hilo, but still....

Verifierad gästrecension

Good location Great view musty room smells and moldly walls.

Verifierad gästrecension

Great front desk. Nice upgrade ! Huge rooms.great view. Very good Restaurant both food and staff

Verifierad gästrecension

Overpriced, which may be the reason rooms were available at the last minute.

Verifierad gästrecension

Nice area around hotel for walk or run. Right on bay. Near airport and easy to find. Good food and good service. Large room for the price. Very satisfied.

Verifierad gästrecension

First room we had was musty and smelled of cat urine. Clerk at desk quickly and nicely gave us a new room which faced the bay and smelled okay.

Verifierad gästrecension

Front desk always very busy with only one person. Breakfast buffet too expensive. Bartenders are alot of fun.

Verifierad gästrecension

There isn't much choice in hilo. I recommend staying in another town if at all possible. Blah.

Verifierad gästrecension

It was great. Friendly people. Very nice manage.

Verifierad gästrecension

The hotel has great potential but it is old and it shows.

Verifierad gästrecension

The location of the hotel is very good, near the sea. But rooms close to the elevators are quite noisy.

Verifierad gästrecension från Expedia

Beautiful setting, w/large rooms, great ocean views, & conveniently located w/in walking distance to several restaurants. The landscaping is well-groomed but it’s clear the facility is aging, badly. The staff was courteous, professional & attentive. The in-room coffee was good, exactly as you would expect on Kona. The hotel has Wi-Fi in the lobby, but […] in the rooms you’re stuck with Ethernet cable for about $11 a day. Beyond that, it gets worse. My both bed sheets & towels felt cheap & threadbare, the pillows (I had only two on a king size bed) should have been retired long ago, interior painted surfaces are dingy, carpet is worn out & the cabinetry, furniture, plumbing & lighting fixtures are all extremely outdated & worn. In fact the overall decor reminds me of those kitschy Miami Vice-80's-era pastels & is desperately in need of renovation. That said, there really aren't any other good options in town so this property like the others sadly has no incentive to invest in improvements. Perhaps this is why their hotel room rates are so reasonable, compared to other cities in Hawaii? If you care more about a convenient location in a beautiful setting w/ nice staff & clean & affordable rooms than you do nice appointments & aesthetics, this is a good choice for you; it's not like you have a lot of choices in this town, so if you truly want a first-class facility & can spare a 3 Hour Drive to Kona (or an $80 flight,) that may be worth well the trouble. Läs mer

Verifierad gästrecension

Very pleased with overall service and condition. Good location too. Suggestions are to have a safe and fridge in the room.

Verifierad gästrecension från Expedia

Wonderful location on the shore of Hilo Bay and convenient for visiting the volcanos. The view out of our hotel window of Coconut Island was incredible!

Verifierad gästrecension

The room we stayed in smelled of old smoke, despite apparently being in a smoke free room. Our room didn't have what I think of as basic amenities, such as a fridge (I've been in 2-star hotels with fridge in room), and didn't have tea or coffee (but did have a coffee making machine). Positives however: the room was huuuge, the wait staff were friendly […] (if slow, but I think understaffed), and the hotel is close to Coconut Island and the Gardens, which is quite picturesque. We were using it as a stopover to get an early morning flight, so be warned: close to the airport! (As in, I've stayed in airport hotels further from the runway!) Not a hotel I would recommend to friends, but it is convenient, and in a historic precinct. Läs mer

Verifierad gästrecension

My husband and I had a wonderful stay at the Castle Hilo Hawaiian Hotel. The rooms were large and comfortable.Parking was sometimes a bit hard to find at night but that is the only complaint that we had.. Location was also good.

Verifierad gästrecension från Expedia

Was very nice faded glory hotel with good staff and unreal location. HIghly recommend for the not extremely picky traveler, Fly into Hilo rent car be your own boss, loved Volcano Park and loved the drive north from Hilo,

Verifierad gästrecension

Staff was very nice/room was clean/dinner menu choices was not to our liking. Beautiful view from room and quiet.

Verifierad gästrecension

Stayed here for 4 days in January. Having read previous reviews we were not surprised, the hotel is in need of updating and renovations. However our room was clean and very big and our ocean view room on 6th floor was quite comfortable. Free and plentiful parking. Good location for visiting Volcano National Park. Front desk staff were very pleasant […] and helpful. Läs mer

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Loved the location Very friendly staff Check in/check out very easy Furniture very battered

Verifierad gästrecension från Expedia

Very Friendly Staff.

Verifierad gästrecension

Gästen lämnade inga kommentarer.

Verifierad gästrecension

Great view, good sized room, balcony lovely, this is a good hotel, but feels like it could do with a little bit of tlc.

Verifierad gästrecension från Expedia

All of the hotels in Hilo Bay appear fairly dated,but I think this is the best of them. The staff were helpful and friendly. The restaurant serves a great buffet breakfast that will give a filling start to the day, with plenty of fresh fruit available as well as the usual items. If I have a criticism, it is the houskeeping service which was quite hit […] or miss.. some days the room was cleaned, other days the bed was made and that's about all (bathroom not cleaned, coffee not replaced etc). If I was to come to Hilo again, this is the place I would stay. The covered parking area was useful as it rains a lot here! Läs mer

Verifierad gästrecension från Expedia

Reasonably clean Decent breakfast with a choice of full or continental Front desk staff very helpful Travel desk staff not well informed

Verifierad gästrecension från Expedia

Must get a room on the ocean side of the hotel! The difference in price will make your stay more enjoyable. One of the best views in the world!!!

Verifierad gästrecension från Expedia

Getting an ocean view room is worth it--and the staff was helpful when we decided to upgrade to one. But they don't tell you that the dinner and breakfast buffets are VERY overpriced. And the $10 fee for internet service was a complete waste--it went down so often that it was essentially useless. So enjoy the room, but avoid the extra costs.

Verifierad gästrecension

Great location and nice views. Restaurant was excellent and priced quite reasonably. Rooms were more than adequate. The only thing wrong was that the TV didn't work, but I wasn't going to watch anyway so it was no big deal.

Verifierad gästrecension från Expedia

We are wheelchair users. Our room was accessible and easy to move around in. The room was clean and with all the basics provided...plenty of towels-pillows-blankets/cups-bucket/shampoo, etc. We were sad to not have a fridge/microwave though. The restaurant/buffet and bar within the hotel were good albeit pricey. I would stay there again. The location […] and view of the ocean from the balcony was beautiful. Läs mer

Verifierad gästrecension från Expedia