Hotell Pillo Hotel & Spa - Galway

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I stayed in the pillo last weekend 8th of may for 2 nites! I had a great time the staff were lovely and very helpful! The room was fine only a bit dusty and there was toothpaste on the handle of the sincl so it got all over my hand! But mostly it was great and I have to say the breakfast was amazing yum yum! I would def recommend it! But maybe a bit […] more eye for detail on the cleaning front! We had a great time!!! Läs mer

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The Good: hotel was about a 15 minute walk to the main attractions in Eyre Square - easy if you don't mind crossing a busy round about and walking along the highway for a bit. We chose this location because it was not right smack in the craziness, especially at night when the bars let out. It is very close to modern conveniences such as a Supermac's […] (fast food joint), Grocery Store, Cinema, and the like. The rate was very good, as was the service. Parking was ample and complimentary which was nice. There is also a small fitness room which although very basic, got the job done. Our room was very quiet, thankfully. Would loved to have been able to utilize the spa, but did not have the chance. The Not So Good: Furniture and ceilings in certain areas is starting to show some wear and could stand to be replaced. The late-night room service menu is extremely limited to just sandwiches. Basically any meal you haven't gotten from the hotel by 9 PM you won't be getting unless you go out and find something. Also there is only wifi available in the common areas, which is a fairly lame notion in this day and age. Oh and the "King" bed is merely two twins pushed together, so that the middle has a very uncomfortable divide in it. Did not make for good sleeping for my husband and I. Läs mer

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Staff and service was excellent the only issue i had was opening doors i suffer from arthritis from a child for over 40yrs some doors r excellent but some u hav to open urself i dont hav strength in my arms or hands due to my condition if all doors were changed to self opening the hotel would b perfect. Staff and Management of the Pillo Hotel was excellent […] especially with children with autism i took my grandson who has this condition nothing was too much for staff thank you for a lovely stay. Läs mer

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The hotel was well maintained, rooms were very spacious and clean. If we are back in Galway I will definitely stay at this hotel again.

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very enjoyable, all staff friendly and helpful

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would stay again if up around galway

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We really enjoyed our stay, all the Staff were very nice, we had lunch when we arrived in The Bar, I had Thai Fish Cakes with fresh Noodles, and a lovely glass of Rose Wine the Food was Fab, My Husband enjoyed his Lunch to. We also used the Spa and overall had a nice stay.

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Traveling with husband, sister/brother-in-law. Pillo is a very nice hotel, rooms are spacious (we had king sized beds) and clean. The bed was comfortable and sufficient pillows. The exhaust/vent fan in the bathroom did not work. Service in the hotel restaurant was indifferent, almost rude. We sat at a table in the bar area, several servers walked by […] to other tables including one right next to us, without acknowledging our presence or sending over the assigned server. We had to go to the bar to get drinks, had to remind the bar tender to finish pouring pints, of Guinness, had to flag down another server to order food. As a result we did not eat there after the first night. Läs mer

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Very good stay. Staff were friendly and helpful. Excellent breakfast. Room was comfortable, some slight areas of wear & tear. Traffic noise not too bad. Surrounding area is commercial / tatty residential - would not walk back to hotel late at night.

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The site says that wifi is free, it isn't. It is only free in the lobby. Otherwise, lovely hotel.

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The staff were very nice on our arrival and gave the kids little welcome bags which was a nice touch. The hotel room was very noisy as its right beside a busy roundabout and a petrol station and for this reason alone I won’t be returning. I had picked this hotel for the convince to the city but to be fair I didn’t need to be that close as I had a car […] I should have chosen a different location. I wasn’t overly impressed by the room, the fridge wasn’t working. Läs mer

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Shower didn't work and toilet didn't flush properly. Bathroom floor looked as though it had been swept but not cleaned.

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The room was decent. Breakfast was good. The most interesting part of the stay was the fact that the heat did not work. Something was wrong with the boiler and there was a space heater provided for the heat. It was the end of March but the weather was 5 degrees C. Brrr.......

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Close to where I needed to be and a very nice hotel overall. Would definitely recommend it to a relative or friend.

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Very pleasant except for the Stag at 4am second night,not Hotels fault.

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Lovely, spa nice too

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great hotel had a great stay and the food was lovely

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very nice staff very helpful

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Hotel was good. Well located and staff were friendly and helpful.

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From the moment we arrived at the pillo we experienced the fantastic professionalism ofthe staff, they were friendly and very accommodating. The hotel is very clean and tidy. The food in the bar and restaurant was second to none. Only a short stroll to city or a cheap taxi ride. Thanks ti all in this hotel for one of the best valentines break we ever […] had. Läs mer

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Stayed here on a Friday night and have to say its a really nice hotel,very clean really nice inside with free parking underneath and a lift straight to the rooms or to reception,nice friendly staff ,they allowed us to check in very early the morning of our stay ,at 8am to be exact ,very accommodating. Breakfast was a buffet with everything you need […] available ,all in all I would highly recommend this hotel! Läs mer

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we really enjoyed our stay the hotel staff and food was excellent. great value for money underground car park very handy as one day was quite wet. had a great break

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excellent hotel, only fault the window was open prior to our arrival to air the room, we could not get the heat into the room the first night.

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This was the first time we stayed in this hotel and it was absolutely fab. The room are spacious and nicely decorated, the staff are so helpful and friendly and the food and bar are good too. The location was perfect and very easy to find and overall would recommend this hotel to anyone looking for a really good quality hotel at a reasonable price.

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Very nice hotel, clean and nicely decorated. Stayed in a family room and there was plenty of space. Heating wasn't working in our room, so we were given extra heaters and blankets. Plenty of choice at breakfast although it could have been hotter. Only thing I found negative was the staff. They were quite miserable and didn't interact at all or smile, […] except the young man who brought us heaters, he was very pleasant. Läs mer

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Really enjoyed our stay. Will be back.

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staff excellent had dinner in restaurent on both nights very happy with food and service

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Fantastic but to short next time we will stay longer

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No pool, bar food not good.

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Very good. My only complaint was there was no extra blankets in the wardrobe and I found the room a bit cold. Otherwise it was lovely

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Only stayed one night. Was sorry I didn't stay for more!

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Spent just the one night in the Pillo hotel. But it catered to my needs perfectly. Great room, even better staff and all at a great price. Was very satisfied. Will definitely visit again.

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Unfortunately no heat in room,though a mobile radiator was provided. Not really enough in January.Phone didn't work.I stay regularly and this was the first time I felt service was lacklustre.

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The hotel is about 20 mins walk to the city. So you wouldn't dare to walk to the City in heels. It's sort of in the industrial estate but you wouldn't realise it's. Food was Ok it did the job to fill our stomach. Room was clean even though we put our towels back on the rail they still left some fresh towels for us. The rooms was cold. When the heat […] is on it was fine but when the heat is off it seems to lose the heat quite fast. We asked for a second duvet and it was fine then. But overall it was cheap and I got good sleep can't ask for more. Läs mer

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Staff was very helpful, beds very comfy and the room was spotless. We stayed only one night but would stay again if needed.

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The only fault I found with the Hotel Was the after service from the bar staff /food waiter .other wise this a great hotel ,All the staff were very helpful and friendly ,just need to improve after service in the bar,good food also .

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stayed in the pillo as my partner and I were booked for a gig in Galway, hotel was fantastic and immaculate. However the only thing I will say is we were charged an astronomical price for something small to eat and two drinks to be brought to our room, as we were rushing the following morning to make it home for Christmas I didn't have time to pose […] the question to the receptionist, whom i may add was extremely helpful. The only other thing I will add is that we were ready to head down to check out for half 11 when the same porter who dropped up our food the previous night barged in the door, thinking there was nobody in there... which may have been possible as we had only changed the room from non smoking to smoking the evening beforehand. I found this somewhat disturbing as without a knock or a prior warning my partner and I could have easily been inappropriately dressed. other than that it is a nice hotel Läs mer

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My room was extremely noisey as there seemed to be a generator constantly humming outside.I travel for work and the only down time I get is at night and that was completely disturbed by the noise outside my window.I also asked for a smoking room which I did not get and was not offered any reason as to why.

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