Hotell Suites Torre dell'Orologio - Venedig

Stayed here after a week long cruise. We could have never found it ourselves, but hired a porter after our water taxi trip over from the port and they knew exactly where to go. Very easy to find after that. It is right off of St. Mark's Square and in the middle of everything. Staff very friendly and helpful, room was lovely and clean, right on the canals. […] Would definitely recommend this hotel. Läs mer

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We enjoyed the quaintness of the hotel and the location was great. But, upon our arrival we were told that we had included in our room was a taxi tour of the canals and island. The taxi took us to Murano Island to see the glass factory. Of course, the purpose was to get us to purchase something. We spent over an hour there (the glass was beautiful) […] but didn't purchase anything but an inexpensive pair of earrings. When we wanted to leave they brought up there own canal boat that would not take us back to St. Mark's Square which is where we departed from but dropped us off about half way back to make our way back to our hotel. The man that had set this whole thing up was off and no one seemed to know anything about the "free tour". So beware if you stay at this hotel that this rigged tour is nothing but getting you to the glass factory as a hostage! Läs mer

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It was wonderful. I would love to go back. Location cannot be better, and I was very impressed with how clean and comfortable the suite was. Thank you!

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The hotel room was nicely decorated and is only steps from San Marco Square which is the center of the city. Only the daytime front desk attendant spoke English and was able to provide tourist information. The nighttime attendant spoke little English and when asked about tourist information, I was told to wait and talk to the attendant in the morning. […] Wifi is not available in the hotel rooms and is only available on the first floor of the reception area which is in a different building. Although the hotel is close to San Marco Square, it is difficult to find but the hotel sent a representative to meet us and escort us to the reception area. Overall, this is a great hotel and I wouldn't mind staying there again. The kitchenette was an added bonus and the marble bathroom and luxuriously decorated room gave the feeling of staying in a royal palace Läs mer

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Our room was much bigger than I had been expecting after reading reviews of European hotels and how small they were. Our room was in great condition and very room for our family of 4. My only complaint was the roundabout way we had to take to get to the breakfast area and there was not a lot of variety of food. The hotel provided a private water taxi […] to Murano and we had a tour of a glass blowing shop which I would highly recommend. No hard sell of items from the staff and just an overall great experience. Läs mer

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Fantastic place to stay with a large family! Literally a 30 second walk from St Marks Square. (about a 5 min walk with luggage through St marks square from the taxi stop on the grand canal). 2 Bedroom, 2 bath suite was large, clean, comfortable and convenient. Staff spoke english and was very helpful.

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We stayed 1 night with 6 in an appt with 2 rooms, 2 bathrooms and a living with a sofabed a kitchen and a balcony. The kitchen has a fridge but no dishes or knives and forks etc at all, just empty cabinets. That was too bad because it should be nice to have breakfast or just a coffee or wine on the balcony. We liked the place but we just stayed one […] day, the only thing that was not great was the airco, we asked but they said that the airco was on but, if that were truth, it is not working. Läs mer

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Great location for being in the heart of Venice, a bit hard to find if coming in late at night as we did but were more than happy with the space of the Suite and facilities. The location could not be beaten. Hotel service wasnt overly friendly but that seemed common throughout Venice but rooms were cleaned very well.

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GREAT location and I suppose I'm judging a bit harshly as we enjoyed our stay in Venice as well as the hotel. However, relative to other hotels we stayed at in Rome and Florence it was almost equal in expense but considerably less in terms of amenities, However, staff was polite, apartment was clean (if a bit dated#, and it was our first stay in Venice […] and we were drawn to the fact that all 5 of us could stay in a single #spacious) unit. No issues at all, I just wouldn't call it "exceptional" in any way outside of location. Läs mer

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We loved the location of the hotel. We had a suite with two large bedrooms, 2 baths, kitchenette, and a living room. Perfect for a family of 5. The only downfall of the hotel was the wireless only worked in the lobby , which you had to walk outside and down a couple of doors to get to. The hotel staff could have been friendlier. We loved our stay.

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Lovely hotel a block away from the clock tower in St. Mark's square. We had the 6 person suite, 1queen bed, 2 twins & a pullout sleeper sofa accommodated all our needs comfortably. Spacious bathroom, a small kitchenettes & large balcony made our stay in venice very convenient. Staff were very nice, allowed us early check in and held our bags prior to […] cruise ship check in. Transfer from airport by boat required us to walk through square with our luggage but water taxis were readily available . Läs mer

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This hotel had a great location, right behind Piazza San Marco, but still quiet. The staff was not very helpful, when we called from the airport, they told us just to walk through the Piazza and we would find them. We walked around for 30 extra minutes with our luggage searching for them. If they had just given us the main street name and then take […] the second right, it would have been simple. Additionally, the service at the desk was not great. I asked them to make a reservation for us for dinner, but they just responded that they didn't have the number. There were also no helpful with hours for the sites we wanted to see or assisting us in hiring a guide. The rooms were good enough, clean bathrooms (which is a must for me) but the beds were horrible. My husband and I actually chose to sleep on the sleep sofa instead of the bed in the bedroom, our kids were thrilled. The LOCATION is FABULOUS. We walked everywhere. We were right behind Piazza San Marco (although it was quiet at night for sleeping), easy walking distance to Rialto bridge, and water taxis that take you everywhere in just a few minutes. Overall we would stay there again, as long as you don't need concierge assistance. Läs mer

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After a long day of traveling from Florence to Venice (our train was delayed for about 6 hours), we finally arrived to Venice around 11pm. Once we got off the train, it took us another hour and a half to arrive at our hotel as the organization of the boat taxis and boat services was pretty bad. Finally, we arrived at San Marco Square around 1 am. It […] was rather difficult to find the location of this hotel as no one offered any help and the name of this hotel is actually San Marco Hotel. It would have been nice if someone had informed us of that before our trip. Once we got into the hotel, we were greeeted by this guy (I didn't get his name but should have) who was extrmely unhelpful and unpleasant. He acted as if checking us in was a daunting task. Then he didn't offer to take our bags to our room so my wife and I were lugging our bags up and down stairs until we finally got to our room. Long day. TERRIBLE SERVICE!!!!!! While the service was bad, the actual hotel was nice. The rooms were big and spacious and well maintained. Breakfast in the morning was good and a huge plus. The location of the hotel is great too! So in summary, the service is awful but the actual hotel itself is great. I would recommend this hotel to others as this one guy seemed to ruin the experience but the other staff members may be better. Läs mer

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While this hotel is close to San Marco my husband and I might describe it as a little too close. We stayed here on a recent 6 week trip and this was probably the least satisfactory of the 4 star hotels we stayed at. The fit out was quite dated and we did not see a single staff member from when we checked in until we checked out. This is the 2nd visit […] of mine to Venice and it is not a big city so I would not recommend staying next door to the bell tower unless you don't mind being woken up every hour. We have 3 children - I can sleep through a bit of noise but this was much more than that. The rooms were large and clean but I would not stay here again. Läs mer

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We disembarked from the cruise ship by 9:30 a.m. and traveled by water bus to San Marcos Square, but our 2 bedroom suite was not ready until 1:30 pm. Once we got into our room, we noticed there were no coffee cups, and the showerhead was broken. Hotel staff quickly replaced the showerhead, and informed us to go downstairs to the coffee shop in another […] part of the hotel for coffee cups which we did. We were happy with the location. Läs mer

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The hotel was everything that I expected and more large rooms friendly staff and just stepps from Saint Marks Square. Price was very reasonable for Venice and I would reccommend to everyone.

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I stayed for 1 night, the people in front desk is nice and let us leave our luggage till check in time. Best location, just i block from st marcus sq

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We walked out our door onto Plaza San Marco. Venice is beautiful, hotel was very traditional in keeping w charm of Venice. Hotel staff was very nice and attentive. Only issues, no internet in room, you had to go down to lobby. Came back at 10 pm to find hotel door locked, rang bell waited several minutes before we were let in. But don't let that stop […] you, it was just a minor inconvenience. Läs mer

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We were travelling with two young children (aged almost 1 and almost 3) and the hotel was very well suited for our needs. The suites had a seperate lounge / sleeping area and the hotel provided two beautifully made up cots. The rooms were spacious and clean and the staff were very friendly. The breakfast was good, though they only had 1 high chair. […] We found the rooms quiet even though we were so perfectly located close to St Mark's Square and the bell tower! There was a lift in the hotel but our room was on the mezzanine floor so we still had some stairs to climb with a pram. Venice is not a very child friendly city, very few restaurants had high chairs and we couldn't find a single baby changing facility anywhere. In the 3 times we've been to Venice we've only found one children's play park and it was very small and poor. There are also of course millions of bridges to negotiate with a pram. Nevertheless, the children (and therefore the adults), had a great time, weather was great, food was lovely (albeit expensive), and we enjoyed the beautiful city. Our visit was made all the better by the lovely hotel and its perfect location and we would stay there again for sure. Läs mer

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While it was a little hard to find at first, this hotel truly is in a perfect location -- just around the corner from the Piazza San Marcos. The suites are spacious and clean. The bathrooms are much larger than in the standard European hotel. And they serve an excellent breakfast.

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The location is great, the rooms are bigger than you can imagine, this is supposed to be qualified as an apart hotel and not a hotel. If you are looking for size and location this is a good option, a little overpriced but still a good choice

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The location is great - very near San Marco. The suite was large. The hotel personel did not tell us that the front door was locked at 11pm. The website says they have airport transportation, which is why we picked it. The transportation is a private water taxi, which was very expensive, and they did not tell us about the alternative of the public water […] taxi, which would have saved us considerable money. The bed sloped toward the center which made it difficult for two people. The proximity to the clock tower meant we clearly heard the chimes all night long. Läs mer

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My wife and travelled and stayed at this hotel and found it fantastic. We travelled with 3 other couples that also stayed here and we were all quite surprised. The location, the quality, the spaciousness, cleanliness and furnishings of our rooms was more than we expected. We'd have no hesitation in recommending or staying again ourselves. With Venice […] being such an amazing city, it can be quite expensive, but our rates were quite acceptable when compared to some other options more expensive and not as central. Läs mer

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The hotel was tucked away on a side street directly past the clock tower at St. Marks Square. The front desk staff, 1 person, was friendly and informative. They have a map of the city which was very useful. The room was large and inviting. Wish we were staying longer because we really could have made good use of the small kitchen, frig & microwave. […] We would definitely stay here again. Läs mer

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The property is located two small blocks off Piazza San Marco on the path to Tialto. very convenient. As others mentioned, rooms break into a couple buildings, but not a major issue. Had a large suite for my family (4 children) and there was plenty of room. The rooms were of good, not great, quality. The breakfast was filling, and a nice addition/cost […] savings. As mentioned, they did offer the Murano trip, tied to one purveyor on the island. The tour was cool - watching them blow the glass - but when you did not buy much at end they were slow to get you back to Venice. I would recommend for all of the above. Läs mer

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We had a great room that was exactly as pictured. We had a lot of space and a canal view. The room was ready when we arrived at 2 pm. The hotel is very easy to find and was in the perfect location. We were able to get to most of the places we wanted to see by walking instead of taking the water bus. Breakfast was crowded, but the food was good and there […] was a great selection. I would definitely stay there again. If you stay at this hotel, you probably won't need a multiple day water bus pass. It is convenient to almost everything. Läs mer

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Very comfortable, clean, small hotel with excellent staff. The location was very good, yards away from St Marco. Our suite was large, comfortable and had two bathrooms. Since it was mid summer we knew to expect an occasional smelly canal. There is one next to the hotel but the interior of the hotel was not affected. There was some pressure to enlist […] us for a trip to Murano but we deffered and were left alone. Overall I would rate this hotel as excellent , specially considering the price and it's close proximity to the cathedral. Läs mer

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No tienen wifi disponible. Aunque lo ofertan y hay una zona indicada de wifi, no hay forma de conectarse. Y cuando manifesté mi protesta por esta no mostraron interés por solucionarlo. Todo lo demás, excelente: la ubicación, el trato, la suite q era enorme, la limpieza, etc. Volvería a hospedarme allí y lo recomiendo, pero deberían solucionar la conexión […] a internet. No es funcional tener q ir a una cafetería cuando te lo ofrecen en su anuncio Läs mer

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Hotel situato in posizione davvero centrale. Personale cordiale, camera ampia e lussuosa, bagno soddisfacente, pulizia giornaliera abbastanza accurata, camera arredata con gusto e dotata di ogni tipo di comfort, perfino un angolo cottura dotato di lavandino, piastre elettriche, forno a microonde e frigorifero, una cucina completa. Cose che non ci sono […] piaciute sono davvero. Il divano letto della suite per 3 persone che avevamo prenotato era davvero scomodo, certo un divano letto è sempre un divano letto, ma sinceramente ce ne sono di migliori. Il piccolo ripostiglio in cui era presente la caldaia, e che probabilmente doveva essere tenuto chiuso a chiave, era quantomai sporco, ci vuole poco ad alzare due stracci da terra e a fare una spazzata. Ultima nota sgradita ci si è presentata l'ultima mattina a colazione durante la quale ci viene detto che la colazione non era inclusa nel soggiorno ma che, per concessione, ce la facevano passare. La cosa è risultata altamente fastidiosa in quanto al momento della prenotazione dal sito risulta senza ombra di dubbio essere presente, tuttavia sulle ricevute che vengono rilasciate non c'è accenno a tale servizio incluso. Nonostante avessimo pagato regolarmente tale servizio offertoci l'abbiamo dovuto accettare come una concessione, cosa poco gradita. Piccolezze che migliorandole potrebbero permettere davvero di rilasciare una recensione completamente positiva. Ci ritornerei chiarendo determinate cose prima di prenotare. Läs mer

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Muy comodo el hotel, amplio y confortable, aunque se da muy poca informaciòn en la recepciòn es el unico pero que le pongo, hay que poner mas enfacis en esto, del resto totalmente confortable.

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Un petit déjeuner à 15€ mérite d'être un peu plus copieux et diversifié. Les chambres sont un désuètes. Sur trois nuits la chambre n'a pas été faite une nuit.

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Hotellet var fantastisk. Det så veldig dårlig ut utenifra, men inne var alt helt topp. Vi hadde en stor fin leilighet.

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