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""Betygsatt av en Hotels.com-gäst feb 18, 2013
I had a very nice vacation at this resort. The hotel/resort is marked with three stars which I don't think the standard room lives up to. Only cold/lukewarm water in the shower for instance. But it is nice and clean with a nice garden and a private beach with sunbeds. The atmosphere at the hotel is a very familiar and you almost feel like you are visiting friends. And if there wasn't for an incident I would've said that the personal was very friendly and helpful. But I went on a snorkling tour and they forgot to make sure that I had any equipment. When it was discovered no excuses or attempts to solve the problem was made. Talking to the manager afterwards he was furious that it had happened. On the other hand I was leaving early in the morning, 5 am, and they arranged so I got breakfast before I left which was unexpected from my side. If you are looking for a nice relaxing and quiet vacation this is a good place to go.
"Great place, excellent service"Betygsatt av en Hotels.com-gäst jan 29, 2013
Our pickup from the airport was perfectly arranged by the hotel.The room was nice. The service was excellent. All of the staff were very nice and extremly helpful in any way. Red Coconut is perfectly situated at Boatstation 2, directly at the beach. It's restaurant serves very good meals to a descent price. The only negativ I can say about this place, and thath's maybe because we are no Youth any more, is that the bar played discomusic in the evening. And there was a lot of shauting and laughter from the bar until midnight when it closed. But I would gladly stay there again.
Betygsatt av en Hotels.com-gäst jan 14, 2013
Gästen lämnade inga kommentarer.
"Bra läge"Betygsatt av en Hotels.com-gäst jan 4, 2013
Hotellet har ett mycket bra läge, trevlig personal och bra standard för det priset. Rekommenderas!
"Excellent service, great location for relaxation!"Betygsatt av en Hotels.com-gäst jan 4, 2013
We stayed at Surfside for 5 nights, we had a pleasant stay whilst there and I fully reccomend this place for couples/families who wants some piece and quiet but still in walking distance to restaurants/shopping district. The best thing with Surfside are their staff, they are incredibly nice and helpful. We arrived on the 15th of December (my birthday) and the hotel prepared the room for my arrival as per my partners wishes. I received flowers, delicious cake, wine and free massage voucher. Surfside has their own Spa, the Boracay massage is the best massage I have ever had! The breakfast was great, their crepes were amazing and it's just a step from the beach. I loved every minute staying there, the only downside is that they don't have a pool - but hey, who needs that when you have one of the most amazing beaches in front of you? Thank you Surfside for making our holiday the best!
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
På det här hotellet finns det inga alternativ för tillgänglighetsanpassning. Välj ett annat hotell om du vill boka ett rum med alternativ för tillgänglighetsanpassning.
Sands – restaurang som ligger vid stranden och serverar frukost, lunch och middag. Gästerna kan beställa drinkar i baren och äta utomhus (då vädret tillåter).
Indigo - restaurang som specialiserar sig på fisk och skaldjur och endast serverar middag.
Platitos – tapasbar som serverar lunch och middag.
Hotellet har rumsservice dygnet runt.
Utomhuspool, barnpool och bubbelpool finns på området. Här finns även privat strand, bastu, ångbastu och fitnessanläggning.
Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma.
Följande avgifter och depositioner debiteras av hotellet vid incheckning eller utcheckning.
Det är möjligt att listan ovan inte är fullständig, likaså att avgifter och depositioner inte inkluderar skatt, och observera att dessa kan komma att ändras.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
"Ok' ish"
The hotel staff are great, service and food is good and cocktails are great. Every night there were parties on the hotel private beach which makes it very noisy, rooms are good as long as you are not close to the neighbouring chickens (unless you want to wake up at 5am). Overall decent hotel although I would not rate it as one of the best in Asia.Verifierad gästrecension
"Outstanding Hotel"
Excellent amenities. there were managers and staff who demonstrated praiseworthy traits in knowledge, skills and attitudes. Food especially breakfasts were delicious. location may be the best in boracay.Verifierad gästrecension
"Best Hotel in Asia"
I've traveled through Canada, US which includes San Diego, Hawaii, Vegas, Cuba Mexico etc.. never had a staff so attentive and accommodating! Suite and property was extremely clean the the food was great. I would definitely go back to Discovery next time I visit Boracay!!!!Verifierad gästrecension från Expedia
"Vinod"
Overall it was a Very Good and comfortable stay. Hotel staff was very much generous to help you in all the possible way. In Short, I would recommend this hotel to everyone visting Boracay.Verifierad gästrecension från Expedia
"Amazing Place!"
Having been in the hospitality business and a trainer in customer service for many years, this resort blew me away. I cannot say enough about the politeness and service of the staff. All hotels should have this type of customer service training that Discovery Shores obviously makes a priority among it's staff members. We arrived in Kalibo and were […] picked up by private van for approx 1 hour trip to Caticlan. We were escorted to their welcome facility where we boarded the boat (or ferry?) to the island. Already the customer service from the van driver, to the welcoming staff, to the ship's staff was all outstanding. Upon arrival to resort we were immediately taken to our suite where we checked in. No front desk check in here! The accommodations are outstanding, clean, and comfortable. Within 2 minutes a staff member showed up for our foot baths. Restaurants, food, and service is first class and friendly. The beach is clean and well maintained. The beach side service, or butlers, will take care of anything you need. Ours helped us arrange boat excursions, kayaking, and recommended shops in the city. They were all amazing and offered the best customer service I have ever experienced anywhere. Would I go back? Definitely! Läs merVerifierad gästrecension från Expedia
"HAPPY AND SATISFIED CUSTOMER."
comfortable, pleasant, clean, light, and "home away from home" accommodation. services such as shower could be improved (emitted some unpleasant smell on one occasion) coffee making was great but No kettle for tea-drinkers customer service is excellent. credit goes to all staff individually and collectively.Verifierad gästrecension från Expedia
"Not impressed"
Positives: nice big rooms comfortable beds well maintained resort Negatives: Didn't like the bathroom sink exposed near the entrance to the BR takes 2-3 hrs for rm service and that's if they didn't forget your order and more in some cases a la carte food not great overall service below parr for a 4.5 star hotel I would recommend this hotel if you're […] looking into sleeping in most of your stay but I would say skip it for below parr service. There are other good hotels in the same area, has smaller rooms but still comfortable, has excellent service, better food and half the price of Discovery Shores Hotel. Läs merVerifierad gästrecension från Expedia
"최고에요"
최고죠Verifierad gästrecension
"無微不至的服務"
Discovery Shores 是SLH世界級精品飯店組織入選的最佳飯店之一,長灘島上最豪華、最美麗的 6 星級度假飯店,這裡不論是飯店的造景、沙灘、露天泳池、房間內部與無微不至的服務都是長灘島之最。在這裡你會發現服務人員總是比客人多,在這你可以體驗到飯店所提供給房客的貼心服務,入住期間處處是驚喜,而飯店外的沙灘是長灘島最負盛名的麵粉沙攤,當要在海邊玩時服務人員也會馬上在您選擇躺椅上在舖上浴巾,親切度一流!這是每次到長灘島必定選擇入住的飯店!Verifierad gästrecension
酒店服务好,客房很大,环境好,出来就是沙滩。Verifierad gästrecension
"편안하게 휴식을 취하기 최고네요"
여자 친구들끼리 갔구요~ 화이트비치에서 가까운 곳에서 몇박을 지내고 마지막에 디스커버리쇼어로 옮겼어요 ㅎㅎ 도착하자마자 퀄리티 높은 서비스와 룸 상태에 다들 아주 만족!ㅎㅎ 셔틀이 다니긴 하지만 좀 귀찮아서 그냥 하루종일 수영장과 리조트 앞 바다에서 놀았어요Verifierad gästrecension
서비스가 최악이에요 . 매니저란 여자분의 표정이 너무 안좋아서 기분이 많이 상했습니다.Verifierad gästrecension
"the best!"
Certainly exceeded our expection! So clean, beautiful and great service. We had the best time!Verifierad gästrecension
"飯店接送和服務良好"
有專門的船接送,省去接駁號的時間,飯店就在沙灘邊,缺點是距d-mall較遠Verifierad gästrecension
"Boracay Discovery Shores"
服務非常好,處處有驚喜,飯店外的沙灘非常美,太舒服了,有機會一定要再住一次。Verifierad gästrecension
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