Betygsatt av en Hotels.com-gäst feb 26, 2013
Gästen lämnade inga kommentarer.
"GREAT STAFF !!"Betygsatt av en Hotels.com-gäst feb 18, 2013
The staff was great!! Amazed by the great hospitality of all the staff members!! The concierge and receptionist were exceptional!! The in-room dining staff were fabulous and the food was GREAT!! The room was clean and the pools were heated which my kids loved! I couldn't have had a better stay!
"bra, långt till conventionncenterndock"Betygsatt av en Hotels.com-gäst feb 17, 2013
helt ok. ser dock ut att ligga närmare convention center än vad det är. 1.8km gång typ
"shopping in LA"Betygsatt av en Hotels.com-gäst feb 2, 2013
Trevligt bemötande och frukosten ingår, samt WI-FI ingår.
"Fint hotell nära havet"Betygsatt av en Hotels.com-gäst jan 30, 2013
Fint och fräscht hotell med trevlig personal. Enda nackdelarna var att Wi-Fi inte ingick och att hotellet ligger en bit från piren, där man hittar de flesta restaurangerna. På dagen är strandpromenaden fantastisk men på kvällen, i alla fall under lågsäsong, kändes det lite olustigt att gå där. Skulle trots detta gärna bo på The Waterfront Beach Resort igen.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
**Det kan hända att de här bekvämligheterna endast är tillgängliga i vissa rum eller enheter. Extra avgifter kan tillkomma för vissa bekvämligheter.
Gästerna erbjuds en kostnadsfri kontinental frukost.
Utomhuspool och bubbelpool finns på området. Här finns även bastu och fitnessanläggning.
Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma.
Följande avgifter och depositioner debiteras av hotellet vid incheckning eller utcheckning.
Det är möjligt att listan ovan inte är fullständig, likaså att avgifter och depositioner inte inkluderar skatt, och observera att dessa kan komma att ändras.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
"Fint litet hotell"
Passade oss jättefint bra läge nära freeway utan att störas av trafiken.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Mycket bra alternativ! Snabbt, trådlöst wifi, fri parkering precis utanför rummet, bra frukost, trevlig personal, gym, pool, tvättmöjligheter. Nära highway. Kanske lite långt till sevärdheterna, men dte var det enda som var lite minus...Verifierad gästrecension
"Laguna Hills"
Ett litet men välskött motell strax norr om Mission Viejo. Lätt att hitta, då det ligger längs motorvägen Los Angeles-San DIego. Dock tillräckligt avskillt för att inte störas av trafiken. Den lilla poolen uppskattades mycket på morgonen innan vi körde vidare. Bra frukost och hjälpsam personal.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
GreatVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"conviently located to restaurants"
Wife really enjoyed the gardens full of flowers and trees.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Hard to find a fault, but still misses the mark"
Everyone was polite. That sums up the service. The bed was stiff as a board, and the linens were so thin I had to check twice to make sure there was actually a sheet on the bed. I guess if price is your paramount concern this is a good value. It is across the street from a fire station and the walls are thin, so don't expect to sleep in too late. It […] seems they're trying to do some renovation but I didn't see any specific work taking place. Everything functioned OK, but that's it -- just OK. Läs merVerifierad gästrecension
Great stay. Will stay again of we are in the area.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Rude customer service"
The customer service at registration was non-existent!!! I've never encountered such rudeness with checking into a hotel, especially one that was already paid for in full. I will never say at this hotel again!!!!! Many family members & friends stayed at this hotel as well since it was for a wedding, and others encountered the same rude treatment as […] well. Läs merVerifierad gästrecension
"Beautiful flowers!"
For the price, we were very satisfied and would stay there again!Verifierad gästrecension
"Light-hearted Southern California Motel"
Nice motel, lovely garden rooms, decent breakfast, ample parking. Don't expect much from front desk, There is a lost and never found. Housekeeping is nicely responsive. Pleasant outdoor heated pool. Great location - near every famous fast food eatery in southern California and close to many magnificent malls - from Irvine to Mission Viejo and the Laguna […] Mall is across the street. And of course Laguna Beach and Dana Point are pleasant drives and Newport Beach not that far. Läs merVerifierad gästrecension
"Laguna hills"
Great value for the money. Room was very clean. Breakfast was very good overall a great value for the moneyVerifierad gästrecension
"95% great"
Very convenient to Saddleback College. Free breakfast was a bit spartan, but not a big deal. Overall, a vey pleasant staff and stay.Verifierad gästrecension
Quite satisfied, especially considering the cost. Would recommend.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
very comfortable. We enjoyed the gardens and roses. Walk to good dining was a plus.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
We would stay there again. Some of the office staff need to learn how to smile and be more friendly (men).Verifierad gästrecension
"Service above and beyond!"
The staff at Laguna Hills Lodge went above and beyond to assure our comfort. Not only are the grounds and pool meticulously maintained, but our room was spacious and clean. We had requested a ground floor room for our elderly mother. There were none available but the staff called me to let me know that they had given mom an upgraded room right next […] to the elevator! The breakfast was sufficient, the dining room tidy and the staff welcoming. Location is PERFECT! with access to beach, freeway and shopping. We will definitely stay here again! Läs merVerifierad gästrecension
"clean room but average service"
The Room was very clean and room service was excellent and breakfast was good but the coin-operated laundry and dryer are only 2 to serve 121 rooms which was pathetic and one of them was out of order ,in addition the pool was dirty .we complained about the laundry and the pool ,they apologized and cleaned the pool once after the complain but did nothing […] about the laundry .Their response to the complain really made us think twice before we refer anyone to the hotel or come back again. Läs merVerifierad gästrecension
"I would stay here again"
Traveled to Southern California for an all day meeting. This suited my needs very well, and I would stay here again if I came to the area.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great value"
We have stayed at this hotel 4 or 5 times in the past 3 years and have always been very happy with our stays. The staff are always courteious and helpful. We think it is a great value and particularly enjoy having a refrigerator, microwave oven and safe. The included breakfast, although not hot, has adequate choices of breakfat items.Verifierad gästrecension
"Great Hotel"
This hotel is like no other hotel I stayed in, it has lots of personality, very clean inside and out and very cozy.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Location Great and Very Clean"
I enjoyed my stay at the Laguna Hills Lodge. The only problem I had was when we checked in.. The gentlemen that checked us in wasn't the friendliest.. Once we got in the room we were happy. Rooms were very clean and the staff was very friendly. Was nice to have breakfast there in the morning but wished they had a waffle machine, then it would be tops.. […] I would definitely go there again on my return to Laguna Hills. Clean hotel and the location was excellent. Restaurants all aound us and was close to the person we were visitng.. Very nice hotel... Läs merVerifierad gästrecension
"excellent location, felt very safe."
Room was a little small but very clean. Great location walking distance to a mall and food.Verifierad gästrecension
"OK, but nothing special"
The Laguna Hills Lodge served our needs for this trip, with a couple of caveats. The beds were just passable - I did OK, but it was very uncomfortable for my wife. Secondly, the walls/ceilings did nothing to dampen sound. It was not a huge issue - no late night partying etc. - but a bit annoying to hear everyone's conversations. On the plus side, the […] grounds, though small, were very pleasant and relaxing and the pool was enjoyed by our visiting grandkids. Breakfast was adequate, but nothing remarkable. We were un-impressed by the area - lots of mall stuff and housing - but it was relatively convenient to the people we were visiting. Läs merVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"convienent"
worth every pennyVerifierad gästrecension
"Quiet and comfortable"
My husband and I loved the fact that it was so quiet. The bed and pillows were so comfortable. So we got a great nights sleep. The rooms have been adequately updated, but I hope they continue the update to the hallways and some features in the rooms.Verifierad gästrecension
"Tranquil setting admist hustle bustle"
Great location, right in the middle of town next to the City Hall. Close to restaurants, shops and highway yet hotel setting is tranquil, relaxing and quiet. Nice landscaping with lots of plants and flowers. Staff are friendly and helpful. Rooms are well decorated and clean although the bathroom is a bit on the small side. The included breakfast is […] good. However, if they added some simple hot food items like scramble eggs, bacon, sausage and hash brown, that would really be even nicer and upgrades their breakfast tremendously. Läs merVerifierad gästrecension
"Worked for us"
Great people and good location for our stay.Verifierad gästrecension
"Laguna Hills Lodge"
The room was clean plenty of towls, the guy at the front desk was very friendly, took his time explaining where the restaurants where, time for the pool, and the breakfast area. and gave each a cockie too !! ;).Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Not bad"
Location was decent. Next to Laguna hills mall which is the mall time forgot! The rooms were old but at least clean. The whole place needs a update! Inside the rooms the decor was from the 60's or 70's and the AC machine was really loud! Tip, if asked garden view...it doesn't matter! I paid extra for garden view and the garden was a joke!Verifierad gästrecension
"Cannot Believe how rude the front desk staff are.."
Stayed here again as the location is convenient to visiting relatives. This is not the first time that one of the front desk staff was appalling. Three groups of people were checking in at 2:45 (check in is at 3) all of a sudden I heard one of the front desk agents tell a gentleman who had been checking in, " You know Sir, it's ONLY 2:45. Check in is […] NOT TIL 3,." (15 minutes early? seriously you are giving him attitude for that? I have stayed in many other hotels, sometimes checking in at noon if a room is available) " You don't have to be rude!" She proceeded to turn her back on him, give a audible snort. Meanwhile this man was standing there with two children, and I was not far away from him, I am sure I would have heard him being rude. My jaw DROPPED as did my families. This is not the first time I have witnessed completely unprofessional behavior here. Unacceptable in my days of customer SERVICE. The place okay, the location convenient, but wow, if I had a choice I would not stay here just because of the staff. I have stayed at worse hotels with 1000 times better customer service. Läs merVerifierad gästrecension
"Great choice."
I'm always nervous trying to book a hotel in a place I've never been and am very picky about a place being clean, but I felt that the reviews were consistent enough that this would work for us. It was a great choice. It was clean, comfortable, and customer service was top notch. Not a hot breakfast, but plenty of variety, stocked well, and good choices. […] Highly recommend, do not hesitate to book. Price was awesome for this quality. Location very convenient to the highway. Other reviews mention the fire station noise, we were there a week and never heard a thing. :) Läs merVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Good"
Everything was ok. From desk staff requires more training on how avoid comments and jokes in front of customers. And don't ask no sense questions.Verifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great Location"
For the money can't beat it staff was very friendly, close to everything a lot if restraunts in area, only bad thing which did not bother us is its across the street from a fire station so you occasionally hear sirens. I will stay hear again for sureVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
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