Hotell Be Resorts - Mactan - Lapu Lapu

The hotel is old and run down and not up to todays standards with airconditioning and wi fi. Wallpaper was peeling, towels were raggety, mold on the sink, pillow case and towels had stains even though they had been washed they should not have been used, some of sitting area furniture was stained. Wi Fi only in the open air lobby which is very hot and […] humid. Very few people staying there or have stayed there since when I turned on the shower the water was brown from sitting in the pipes to long. Staff was very nice, view spectacular but the hotel itself needs to be redone. It does not live up to its pictures on the site and I was extremely disappointed and only stayed one night vs. three. I will not be recommending this to hotel to coworkers. Läs mer

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A perfect getaway for couples!

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The room is spacious, equipped with modern flat TV and very good airconditioning system, ref, safe deposit box. The 2 queen-sized beds were very comfortable. We always had very good sleep. Our ocean view room is beautiful. No complains on the bathroom. The staff were also always willing to help. I am only dissatisfied with the hotel restaurant. The […] prices are very high and 2 lady waitress were not so well trained. - The hotel was full packed when we were there because of the Ironman Philippines event. Läs mer

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The hotel was lovely but service was terrible. We tried to eat in the restaurant and there was only about 1/2 of items available on the menu. Ordering drinks or food was like we were interrupting the staff, who hid when they saw us come into the restaurant - we were the only patrons in the restaurant. This hotel is great if you just want to stay there […] and not eat. Breakfast was ok (part of nightly rate). Läs mer

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pros: very nice pool & daybeds, friendly staffs, comfortable bed with nice sea view cons: very bad breakfast, ordered a chef salad for lunch & it was the worst i've ever had, cracked tiles in bathroom, shower head & bath spout didn't work properly

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It is a good hotel, but in backyard there is no grass or trees, in opposition with other better hotels in the surroundings. It is expensive for what it offers. The front desk took hours to find our reservation and in the end still made us pay an expensive hour in their computer to resend it for them, when they should offer it by free, since it was not […] our fault. Läs mer

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We stayed here because we had a flight from Cebu the next day and it was a perfect choice. The hotel is very modern with lots of really nice design features. The food is OK though breakfast , which was included , was a little limited. The cost of transfer to the airport is far too high - just ask the doorman to get you a taxi and you pay a fraction […] of the price. Whilst there cross the road and speak to the local people - they were more than happy to chat . Läs mer

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If you are accoustomed to a good beach, things to do and a good food selection this hotel is not for you. Overall the beachs on Mactaw are not sand beachs and the one at this resort is not natural but just some dumped down coral gravel between two concrete piers. This makes the ocean swimming almost non existant since the ocean walk out can be a litle […] sketchy with sea irchin and kelp and not a good sand walkout.. No one actually swam in ocean just in the pool. The food selection was very, very limited and over priced for the Philippines and the included breakfast was really a joke. I recommend leaving the hotel to eat but that includes a 15 minute taxi ride. I have stayed in several hotels around the Philipinnes and this by far was my worst experience. I am one that deals with conditions when traveling wanting to experience new cultures and things but this had no native feel or any pleasurable atmosphere it was very disappointing. I would recommend Boracay or Palawan over Cebu to anyone visiting the Philipinnes if you want tourist resorts. If you want just relexation and decent beachs with good prices go to Malapasqua island north of Cebu island. There is nothing in walking distance to this resort. The security feels more like it is there to keep you in than keep others out. I would never stay here again for any reason. This is not a 3.5 star resort by any means. Läs mer

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If you don't mind being off the beaten path from Cebu City, this is the perfect hideaway. Located a quick 15 minutes from the airport, a 200 peso taxi ride. The hotel is very comfortable, the food is very good and the staff is fantastic. Excellent customer service and a great value for the money. I suggest the suite which has lots of room. We had an […] issue with our AC one night and they quickly moved us to another room. Breakfast was a decent Filippino style buffet, not bad. The pools are big, the beach is private and the view is very nice. There are plenty of decent restaurants in the area (I suggest taking taxi) especially the Manna Su Tu Kil Seafoods. You can have a feast for a very decent price. Avoid the nearby Japanese restuarant, the prices were a rip off. You can take a jeepney or taxi to downtown Cebu in 30 minutes, so you're not too far from shopping or the tourist attractions. We went to relax, and that's just what we did. We had great massages in their Calm Room and delicious drinks at the poolside bar. I highly reccommend Be Resorts to everyone. Läs mer

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I stayed at Be Resort for 4 nights on a lesisure trip to the Mactan-Cebu area. The hotel's brightest point is the modern-retro decor. - Door Service. Upon arrival with two pieces of lugage I had to manage getting them out of the truck myself and once in the hotel, was not assisted by any door man. There was also no bell service to take luggage to […] the rooms. I was simply given a key and pointed to the elevator. Twice I asked for a taxi to be called in off the street and un-metered taxis were solicited. -Free breakast is a bit of a joke. Their free breakfast is a buffet which is supposed to be served from 6-10am. 3 out of the 4 mornings when I showed up at 8am, there were no plates, and almost no food. The food that was there was cold and they were not using the below- tray heaters. The problem appeared to be that there were multiple tour groups staying at the hotel which were un-restricted in their waste of food as many individuals took plates and plates of food and placed them on their tables to take seconds and third servings off of, but ended up leaving loads of un-touched food. They did not have the staff to support the large groups of people leaving and there were often no tables for guests to sit at arriving after 8am. The coffee dispenser was usually empty and staff would just pour more hot water in and not add any coffee to "make more." When I asked for cream and sugar one morning they took the cream and sugar off of a used saucer with someone else's cup and handed it to me. I had to ask for cutlery , a glass, and napkins every morning as they could not keep up with table setting and clearing. Food odered off of the menu was slow in coming but okay taste/quality-wise..just very expensive. Easily 1000-1500 pesos for 2 to eat. - Beach front was nice looking and they had adequate beach sitting- however the beach appears man-made and the beach has no sand- only small rocks. THe designated swimming area is full of kelp and its impossible to walk or wade out wi Läs mer

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i have stayed here 3 times now. It is a smaller hotel on the beach with a pleasant outdoors areas. They provide free WiFi in the lobby where you can use the restaurant seating The staff are friendly and helpful at all times The hotel is only 15-20 minutes from Cebu international airport

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my family and i stayed at be resorts mactan for 3D/2N. apparently, it was rainy season when we visited cebu, thus didnt have the opportunity to tour around the city. inspite of the rain, we were just perfectly happy where we are.. the cozy hotel, friendly people, super maintained facilities and the whole area of the hotel! we wish we could have more […] time in enjoying the place.. but we will just be back, given the chance! thanks be resorts mactan for making our stay very satisfying! :) Läs mer

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When I booked the hotel online, I paid the full amount. I was surprised when i checked in that I have to pay extra about a hundred Canadian dollars , because my two children age 15 and 10 are not children. they are considered as adult. I explained to the customer service person that ever time we booked for hotels whether in U.S. or Canada they are always […] children. Aside from, what they described online about the rooms is not what you get. I was so frustrate There was no living room, and no microwave as what it said online. The service was excellent but over all I think it was deceiving. Läs mer

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Nice hotel. Everything new from outside to the rooms. Room lighting is high tech. Swimming pool is nice and beach is well kept. Little problem with noise and noticed rooms have poor soundproofing. You can hear loud music played up to 10:30pm from a birthday party outside and you can hear people talking in the hallway. Other than that everything was […] fine. Läs mer

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Food is good but there's a lot of flies everyday in flying everytime you eat, they have to do something about that.

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needs a lot of improvement in the F&B department

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This was a very nice beach hotel on Mactan Island. It is a little out of the way, so be prepared to spend a little more for transportation to get to many places around Mactan and Cebu. If you are looking for a nice resort to just relax, and not looking to spend much time going places around Cebu, this is a great hotel. The price was a great value, and […] the hotel appeared very neat and clean. The staff was very friendly and helpful. The buffet breakfast could have offered a little more variety, but was still very good. The only other thing I can add is that the doors to the balconies are blocked, and do not open fully. I would definitely consider staying here again though. Läs mer

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will recommend to friends. big & spacious room. nice pools. expensive food & limited choices but buffet breakfast which is inclusive of room rate is okay. You can go out for a cheaper meal & with more choices, take a taxi & eat outside. few minutes to the airport. cheaper to book through hotels.com.

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The hotel is very comfortable and clean. The staff is friendly and helpful. I would definitely recommend the hotel to others. My only suggestion would be for the hotel to have a shuttle bus to and from the major shopping centers in Lapu Lapu and Cebu City.

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This hotel is beautiful. The beach was to be expected as i already knew all of the beaches in Mactan were manmade. Do not expect to walk along whitesand. All the properties in this area are separated, so all you get is the 100 feet owned by the hotel. That said, this place is very nice and i would suggest anyone give it a try if interested in staying […] in this area. Läs mer

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My overall rating for this hotel is 2.0 out of 5.0 stars. The hotel is clean, and the staff is friendly and helpful in most circumstances. My first issue was with unauthorized credit charges on my credit card. I authorized a purchase for approximately $300.00 and was extremely irritated to see my card was charged four additional times for the same purchase. […] I was forced to cancel my credit card to avoid future unauthorized charges. Several days after waiting for any response from the hotel staff and canceling my credit card, the hotel finally answered me and promised to fix the issue. Did they do anything? No. If this wasn't enough the hotel itself is constructed to act as an echo chamber. The entire structure consists of tile floors and every sound echoes throughout the hotel, making sleep a real challenge. There are better alternatives for hotel choices in the local area. Läs mer

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First, let me say that the people there were wonderful. I would go back, just to see the people, but there is much room for improvement. They advertised 24 hour room service, but you couldn't get a cup of coffee at 4am and there was no coffee maker in the room. I have never stayed in a hotel room with no clock. They supplied two towels only, no wash […] clothes and no hand towels. There was no tub in the room, only a shower. When you leave the room and remove the door card from the slot, the power goes out in the room including the air conditioning. There is no satellite tv and the cable tv went out at least once during the trip. Also, the cable tv is not USA freindly. By that I mean there is no USA news or current sporting events. The breakfast buffet was okay but could be improved. The other menu meals were very limited and expensive. Läs mer

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We are happy and satisfied with the Hotel service, except for the extra room charge for my son aged 16.

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There were no tea and coffee making facilities provided but the reception got a kettle for me to borrow. I found the choices at breakfast a little limited and there were very few choices of western food in the dining room, these were also expensive for what they were, they also have 12% VAT added to the bill and a service charge. However saying that […] the food was pretty well cooked and all the staff were absolutely fantastic, extremely helpful, friendly and considerate for that alone I would recommend it to anyone Läs mer

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The hotel staff are very friendly and accommodating. They give prompt service. However the toiletry kit comes with a fee (unlike other hotels).The view is very nice. The beach is mostly for the water activities (No area to swim). Excellent food.

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The staff was friendly and always welcomed us with a smile. Breakfast was good each morning and the rooms were nice and comfortable. Pools were nice as well. Used the agency at hotel for Bohol tour which was fun. Best part is the price...very affordable

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We found that this hotel was an incredible bargain. You get more than what you pay for. The facilities were clean and well maintained and the staff were professional and helpful. The breakfast buffet was great and more than worth it. This is not a luxury hotel, but if you need a place to crash while you go diving or sightseeing, this place is perfe […] ct. Läs mer

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The hotel was reasonable in price and quite nice too. The only problem I had was when I checked out at 5 and there was no coffee until 6am. Also, my campanion from the Philippines checked out later but was not able to eat the complimentary breakfast because she was supposedly not registered as a quest when she certainly was. Otherwise I would recommend […] the hotel and may return someday. The staff were friendly and always with a smile. Läs mer

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If you want a beach Be has it but once it gets dark there is not much you can do with kids but around the small town. There were so many Koreans everywhere in the resort. The buffet was crowded because the area was small. The pool was great. The staff were respectful and accomodating. The room was clean but the bathrooms and towels were sort of gri […] my. Läs mer

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The hotel itself is nice, clean & modern. The rooms were nice with a modern & contemporary design. I requested a non-smoking room & was very happy to get one with no trace of cigarette smell - the room smelled more like bleach. My only complaint was the majority of their guests were loud & inconsiderate - mostly young asian students visiting Cebu to […] learn English - at least that's what I learned. I woke up a many times during the night & early hours because they talked loud in the hallways, banged doors. I suggest the hotel place a "BE CONSIDERATE" postcard in every room (in Korean writing). The breakfast buffet was mediocre. The restaurant placed all plates on the far end of the room so we're confused where to get plates. They should put the clean plates at the start of the buffet table & NOT at the other side of the room near the kitchen entrance. The juice table had no clean glasses for guest to use most of the time. I had to call a waiter to ask for clean glassware. Läs mer

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in general, the hotel was nice. i especially liked the furnitures. we had fun taking pictures and even asked who the designer was. however, the lobby was not air-conditioned, and we could not swim at the beach in the afternoon because when we were there, it was super low tide. the restaurant also did not have that many options, and pricey at that. we […] loved our spacious room, it was able to accommodate all of my friend's stuff! overall, i was satisfied with our stay, and i will recommend it to those who are looking for a practical, contemporary, non-traditional hotel. thanks for making our stay worth it! and thanks to hotel.com for the discounted rates you gave us! Läs mer

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현대적인 디자인의 외관 조금 낡아지고 잇는 객식 아주 기본적인 아침식사 해피아원엔 너무 맛잇는 모히토 칵테일이 1+1 바다를 바라보는 비치와 선베드는 최고 ㅎㅎ 전반적으로 가격대비 훌륭합니다

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전체적으로아담하고 괜찮은호텔입니담다만 엑스트라베드신청때너무인간미없이굴더군요 수영장도작구 비치는잘보여요 나갈수도있구 방도 뭐좋은모텔수준~^^

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Auffallend ist die besonders geschmacksvolle, avangardistische Inneneinrichtung (Foyer) sowie in Teilen der Strandanlage. Der Blick aufs Meer und die Ruhe sind ein grosses Plus. Die diversen Freizeitangebote entsprechen den Erwartungen. Alles in allem ist das Hotel akzeptabel und sogar empfehlenswert (gemessen an dem 3 Sterne-Niveau). Das Deluxe-Zimmer […] war aber kleiner als erwartet und die Badezimmerausstattung mehr als dürftig (nur 1 Handtuch pro Person, nur 1 Shampoo, sonst NICHTS). Das Frühstück glänzt durch mangelnde Vielfalt und unpassende Begleitmusik (Techno am frühen Morgen ist wohl Geschmackssache). Manche der Bediensteten wollen einem zuviele "Dienste" separat verkaufen; das kann manchmal nerven. Läs mer

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お風呂の　排水が悪い。シャワーのお湯が水！ エアコンの　コントロールが効かない。3回ぐらい 修理に来たが直せない！ 朝食は、最悪！種類が少な。韓国のキムチでたよ。 韓国宿泊者が多いのはわかるが　何かおかしいよ。 皆が寝てる深夜2時ごろ　若者が騒いでるので　スタッフに 注意するように伝えても　なしのつぶて！

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체크아웃을 하고 가방을 맡겨놓았는데저녁에 찾으로 오니까 지갑 다 뒤져놓고 달러 분실하고 항의하니까 직원들 모두 회피하려고 하고 최악입니다 한국분들 절대 가지마세요

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정말 이쁘기는 여자들 좋아할 정도로 예뻐요. 하지만.. 소문과 같은 최악의 조식. 그리고 미친듯 새벽 3시에도 울어데는 닭들 때문에.. TT 아쉬움이 많은 호텔인것 같습니다.

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早餐差勁,需自備杯麵

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A nice Hotel, with helpful staff but a bit far away from shopping center, need to take taxi every time if u go out a beautiful beach view, but i am sorry to tell u , the beach is not good for swim . if u wanna to swim , you can swim in the hotels pool , it's not bad ! bread fast is standard with few choice, but the taste is not bad ! in this price, […] it's a good choice ! Läs mer

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良かった点 ★stylish、値段の割にプライベートビーチ(埋め立てだが)&ツアーデスク&アクティビティがある、レストランが24時間営業、プールが良い、ビーチの屋根付きのベットが快適！ 悪かった点 ★タオルが古くて雑巾の臭いがする(日本人には堪え難い)、壁が薄く外や廊下、隣の音が筒抜けで耳栓が無いと夜は眠れない。 気付いた事 ★90%の宿泊客が韓国人、毎日砂を撒いて埋め立てビーチを保っている、朝食が簡素

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이건 무슨..패키지여행 전용숙소도 아니고 시끄럽고,, 게다가 옆방이랑 방음도 전혀 안되고.. 겉으로 보기엔 깔끔하고 좋다만, 개인적으로 숙박업소 선택할때 중요하게 생각하는 이 두가지가 전혀 배려되지 않은 숙소는 최악이었다

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여러 경로를 통해 알아보고 출발해서 살짝 걱정이 되긴 했지만 도착하고 나서 꽤 만족을 했던 비 리조트더라구요. 특히 조식에 대한 이야기가 많이 나와서 어떡하지 했었는데 제가 먹었던 3일간의 아침은 정말 고급 호텔처럼은 안되겠지만 꽤나 만족스러운 식사였습니다. 룸은 조용하고 경치도 좋았으며, 물도 잘 나오고(냉온수 모두) 좋았습니다. 여행에서의 가장 중요한 숙박이 문제 없이 지낼수 있게 해줘 참으로 좋았습니다.

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너무도 친절하고 조용한 리조트였어요. 저희 가족이 자유여행이고 필리핀이 첨이라 낯설었는데 좋은 쪽으로 알려주고 해서 즐거운 여행이 되었어요, 호텔 조식도 괜찮고 .......좋은 이미지 많이 남겼어요. 호텔 수영장 이용도 아이가 놀기 좋더라구요. 가족 있으신 분들 강추

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레스토랑에 바퀴벌레가 너무 많습니다. 조식 먹을때 빵 사이에 바퀴들이 두번이나 목격되서 깜짝 놀랬습니다. 조식의 수준도 형편없습니다.. 메뉴 선택을 해야하는데 먹을게 정말 없습니다. 소세지,계란,빵 이게 다구요,, 객실 복도의 환기가 안됩니다. 푸세식 화장실 냄새가 날 때가 있습니다. 수영장은 작지만 알찹니다. 객실도 깨끗합니다. 그렇지만 전체적으로 비추,.. 별로였어요. 한국인이 90프로 이상이구요, 카운터의 여직원들은 한국여성에게 매우 불친절합니다. 다시 가고싶지 않습니다. 아! 풀 사이드의 bar 의 칵테일도 지나치게 맛이 없고 비쌉니다. 직원들의 팁 요구도 부담스럽습니다.. 택시 잡아줘도 팁 달라고 하 […] 네요.. Läs mer

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호텔에 머물면서 할 만한 건 하나 있는 풀장에서 수영하는 것과 조용히 책 한 권 읽는 것 밖에 없지만 사진에서 보던 것 보다는 규모가 있고, 객실 상태 깨끗하고, 가격 대비 음식 수준 크게 기대안하고 갔기에 그냥 조금 싸게 머물면서 주변 여행다닐 계획이면 추천할 만한 곳. 아침은 기본적인 밥 뿐이라 생각하고 필요하면 컵라면이나 캔음식 몇 가지 가져가서 드시는 것 추천. 실제 그러는 분들 많음. 앞에 바다가 있지만 들어가는 사람은 못 보았음. 그냥 손바닥만하고 수영할 수준은 아님.

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샹그릴라와 예전힐튼(최근 이름 바뀜) 옆이여서, 위치가 아주 좋음.. 객실은 보통 수준이며, 호텔 조식은 아주 기본적인 수준이였음. 수영장은 해변을 바라 보는 위치로 아주 좋으며, 바다가도 하얀 모래를 수입하여 잘 정돈되어 있음. 인터넷은 로비에서 와이파이 잡는데 문제 없었으며, 객실에서는 와이파이 및 인터넷 안됨... 전반적으로 가격대비 만족...

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우선 직원들이 너무 친절해요 볼때마다 모닝~ 굿 애프터눈~ 막 인사해주고 카운터 언니들도 친절하구요 말도 걸어줘요 ㅎㅎ 귀걸이가 이쁘다는둥 어디서 샀냐는둥 뭐 그런거.. 택시 잡아주는 사람도 택시 기다리는 동안에 세부 처음이냐 가이드랑 왔냐 다시 또 오고싶냐 등등 말도 친절하게 걸어주고... 객실상태도 깨끗하고 좋아요 커피포트도 있고 콘센트는 겸용이라서 따로 변환기같은거 사갈 필요도 없구요 방 청소 한번 하면 화장실 바닥에 물이랑 머리카락까지 싹 다 치워줘서 좋았어요 수영장은 우리나라보다 깨끗한 것 같아요 가끔 풀이나 벌레들이 보이긴 하지만 그건 실외풀이라서 어쩔 수 없는 것 같아요 조식도 더럽지도 않고 파리 한두마리는 […] 어쩔 수 없지만 메뉴도 조금씩 바뀌구요 역시 조식하는 곳에서도 직원들이 눈 마주치면 친절하게 인사해주고 식사 다 먹은 것 보거나 부르면 알아서 커피도 따라주고 하드라구요 전 만족했습니다! Läs mer

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