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Läge.
Moevenpick Hotel & Residence Hajar Tower Makkah ligger i Mecka i ett historiskt område nära Abraj Al Bait Towers, King Fahad Gate och Masjid al-Haram. I närheten finns även Kaba.
Hotellegenskaper.
Detta hotell i lyxstil erbjuder restaurang. Gästerna serveras kostnadsfri frukost varje morgon. Kostnadsfri trådlös Internetanslutning finns i allmänna utrymmen. Det finns ett företagscenter på platsen. Detta hotell har 4 restauranger samt café och bar/lounge. Personalen kan hjälpa till med bokning av biljetter och guidade turer och valutaväxling. Ytterligare bekvämligheter omfattar reception med concierge, flerspråkig personal och presentbutiker/tidningskiosker. Parkeringsplatser för gästerna finns men antalet är begränsat och tilldelas efter principen först till kvarn (tilläggsavgift). Fastigheten har särskilda områden för rökning.
Rum.
Rummen har utsikt över staden. De 1200 luftkonditionerade gästrummen på Moevenpick Hotel & Residence Hajar Tower Makkah har minibar och värdeförvaringsskåp. Sängarna har dunfiltar och kvalitetssängkläder. Kostnadsfri icke trådlös höghastighetsanslutning till Internet finns. 14-tum plasma-tv med kostnadsfri Internetanslutning via tv. Alla boenden har direkttelefon med telefonsvarare. Badrummen har dusch, våg, badrock och smink/rakspegel.
Alla enheter har kaffe- och tebryggare och kostnadsfritt vatten på flaska. Ytterligare bekvämligheter inkluderar hårtork och klockradio. Dessutom finns bland annat följande tillgängligt på begäran: strykjärn/strykbräda, extra handdukar/sängkläder och väckning. Uppbäddningsservice erbjuds varje kväll och städning finns tillgänglig dagligen.
Avgifter för extra personer kan tillkomma och variera från hotell till hotell.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
**Det kan hända att de här bekvämligheterna endast är tillgängliga i vissa rum eller enheter. Extra avgifter kan tillkomma för vissa bekvämligheter.
Ekologisk/miljövänlig fastighet – tredjepartscertifierad
Fastigheten deltar i Green Globe Certification, ett tredjepartscertifieringsprogram som har certifierats av oberoende part. Tredjepartscertifiering mäter fastighetens påverkan på en eller flera av följande: miljö, samhälle, kulturarv, den lokala ekonomin. En objektiv bedömning av företagets praxis för miljövänlig turism har gjorts av den här fastigheten av en granskare som är en oberoende part med avseende på tredjepartscertifieringsprogrammet.
En kostnadsfri frukost serveras varje morgon mellan 06:30 och 10:30.
Hajar – restaurang med utsikt över staden serverar frukost, lunch och brunch.
Al Naseem – restaurang med utsikt över staden serverar frukost och brunch.
Al Fairdous – restaurang med utsikt över stad serverar endast frukost.
Al Naeem – restaurang serverar endast frukost.
Al Diwan – coffee shop har utsikt över staden. Vissa måltider kanske inte serveras varje dag.
Rumsservice dygnet runt finns.
Följande avgifter och depositioner debiteras av hotellet/fastigheten vid köp av tjänsten, incheckning eller utcheckning.
Listan ovan kanske inte är fullständig. Avgifter och depositioner kanske inte inkluderar skatt och kan komma att ändras.
Only Muslims are allowed to enter the holy city of Mecca.
Please note: Guests who require an extra bed during Ramadan will be charged the following fees, due at check-in or check-out:
Avgifter för extra personer kan tillkomma och variera från hotell till hotell.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
"Close to Harrm"
Room was small and not adequate. Location was very near to Harram but took 4-5 minutes from the room to get to the main entrance of the building as had to wait for 2 sets of lifts and walk through the shopping mall which was not the object of going to Makkah. Room carpet were very dirty with dark stains. Would not rate it as 5 Star. More likely 3 Star. […] Staff were OK Läs mer
Gästen lämnade inga kommentarer.
"Good location would recommend"
Location is very close to Masjid Haram, some staff are fantastic, had some problems checking in and also they wanted me to pay for breakfast which I had paid for at the time of booking. Overall good location and very nice hotel, would recommend.
"Above average"
Definitely not a 5 star hotel when compared to European/western standards. But when compared to Arab/middle eastern standards I would give it a 3/4
"very close to Haraam"
The service was excellent . Only a bath is required for kids
"Not a good choice"
Firstly the room provided booked through Hotels.com was not good for two adults and two kids. Ideally all hotels offering such rooms provide two TWIN Beds but to my surprise the room had two Single Beds only. I felt like cheated. Other thing is inconvience of changing lifts to reach the Haram. You have to change two lifts. The Concierge staff standards […] are not upto five star levels. My overall experience was not satisfactory from booking as well as staying in the Hotel. Läs mer
Gästen lämnade inga kommentarer.
"Mekkah Movenpick"
Hotel was conveniently located in the Abraj Al - Bait complex which is adjacent to the Masjid Al Haram. The complex has a full fledge shopping centre with international shops and a good food court for the time which you are not praying (mind you , you will not want to shop or eat due the euphoria of being in Allah's town and near the sacred Kaabaa) […] but you will need to buy essential items such as prayer rugs, beads, zam zam..all is available here. The hotel also serves from great breakfast and the contemprary and modern look of rooms is comfortable and pleasing to the eyes. Movenpick Makkah is your monies worth and some more. Läs mer
Gästen lämnade inga kommentarer.
Gästen lämnade inga kommentarer.
"Movenpick Makkah"
The hotel is overpriced if you consider the standard of the decor and general upkeep. Breakfast was excellent but I think that a competitive hotel group offers better value for money!
"Bad quality of hotel service"
Bad quality of hotel service. Room not clean. carpet not clean.
"most awesome view and location in earth"
luxury stay near Ka'aba,,,,
"Good food & nice employees"
All in all the hotel was good ,food, location and employees the only problem that the lobby was vary smal and chrouded
Unfriendly receptionists; room wall partitions not sound proof
"Makka - Saudi Arabia"
Excellent experience but the following need some considerations particularly in the month of Ramadan: * Iftar timing hould consider the late Taraweeh prayers which end at 11:00 pm local time * the buisiness service for boarding online opens up to 10:00 pm only which should be for 24 hours * Since checking in in Ramadan with the high room occupation […] rate starts at about 4:00 pm, a safe box for valuable items would help the guest who arrive earlier to perform his Omra until his/her room is ready Läs mer
"waste of time"
long time to check in , one receptionist only for check in, took us 2 hours to take our room keys. house keeping is horable, always late, skip oneday no cleaning at all, and cleaing is not good at all. rooms are not insulated you can hear any thing from the attached rooms, so noinsy. internet is not working, there was a major repair in the hotel. any […] way the hotel is so close to the haram which is very good and this what we need. Läs mer
"5 star hotel with 1 star hotel service"
The hotel is very well situated, just a few minutes from the Haram. The breakfast is nice and the rooms are well maintained. The only problem with this is hotel is the service. The people at the reception are extremely rude. Most of the people here cannot speak English! Some are even racists, the let people of arab origin (who speak arabic) to cut through […] line where other people have been waiting for almost 10 -15 minutes. I also asked for a adapter and a internet connection cable and they didn't even care. I had to come upstairs and call operator and ask her. But that didn't work either, it took 4 phone calls and 2 visits in person to get hold of these two things (almost 4 hours). Don't get me wrong, the hotel itself is fantastic, the only problem with this hotel is the service. Personally I have stayed at numerous Moevenpick hotels around the globe but by far this is the worst Moevenpick yet! Läs mer
"internet is poor"
there was a network cable in my room, when I connect it's very slow. there should be a fast connection. moreover, the room desk is pretty small other services is very good
"bad staff"
unprofesssional reception staff, it took 30 minutes to the room service to pickup the phone
Gästen lämnade inga kommentarer.
"great location"
a little confusing to navigate around. many elevators, floors, great breakfast, great location, nice shopping in lobby, easy checkin and check out.
"The hotel moveinpivk in Makkah"
Gästen lämnade inga kommentarer.
"Movenpick Hotel in Makkah"
We were 3 people staying in a triple room. Hotel very close to Haram, so very convenient for my mother. Overall we had a very pleasant stay and i would recommend this hotel to anyone. Alhamdulillah.
"Concept of service!!!"
I did not find a single professional in the hotel who knows how important SERVICE is in travel industry. I belongs to the travel industry, cannot count how many hundreds of flights I have taken and the cities I have visited. I was very much disappointed with building soundproofing, all the next neighborhood construction work could be hear in the room […] as it was next door. Water level at the bathroom was against the drain hole. Overall there was no concept of service at the hotel. Information folder in the room says different timings for breakfast then the actual timings. Läs mer
"Movenpick Hotel Makkah"
Excellent experience; wonderful access to Haram. Couldn't have imagined it would be so easy to access. Best Umrah experience in 5 years because of this. Access to Hotel itself is still a bit of a problem till all the development in the tunnel is completed. The bathroom was the one feature that left a lot to be desired; its tiling and fixtures were quite […] slapdash for such a newly constructed facility; not up to Movenpick mark. Breakfast was quite good, decent healthy options. Concierge service was up to expectation, as was check in/out. Housekeeping did not make our beds while we were away for Fajr, but maybe it was not the hour yet. There should have been some water and soft drinks in the hospitality bar, and some fruit in the room. Nevertheless, thoroughly recommendable experience. Läs mer
"good hotel"
this was a good hotel for my Umrah trip. I took my mum and wanted to be close to the Masjid Al Haram. It was a pleasant stay and everything was great. Breakfast was good too along with the ample shopping opprtunity. All in all - a good experience.
"a lovely stay in Movenpick Macca Hajer Tower"
Everything was lovely we just did not find the beds very comfortable to sleep on, otherwise everything was more than fantastic.
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