Hotell Country Inn & Suites By Carlson/Montgomery at Chantilly Pkwy - Montgomery

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Rooms were clean and front desk attendant was super nice. Breakfast was good. Hot tub wasn't working is the only negative thing. I know alot of those break so I was ok. Overall...very happy and will stay again.

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Booked this hotel for a night on our way down to Florida. Looked for a place with an indoor pool and hot tub near Montgomery. Pool was small but wasn't a big deal. Hot tub was broke and there wasn't a lot of room around the pool for the adults to sit while the kids swam. I asked for adjoining rooms when I booked online but they had none available. Our […] rooms were on the same floor but opposite ends of the floor. Our room smelled like smoke, we called the desk to see if we could get another room but they said they didn't have any more rooms like ours available. They came up and sprayed air freshener and we just dealt with it. Area was nice, close to a small mall and plenty of places to eat. Overall I probably would have paid a little extra and stayed at the Holiday Inn off the same exit. Läs mer

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great

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Stayed one nite here...nicely decorated when you walk in. the room smelled like flowers when you entered it. Very clean which is what I look for was traveling with a family of four. So spacious enough for us. Was concerned because this hotel had mixed reviews...but was actually very pleasant. Stopped here on a roundtrip from NC to TX and hope to stay […] here on our way back. Would definitely recommend. Läs mer

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We called while on the road. It was late & we needed a place to stay. So glad we made the choice to stay here. Nice place! Comfortable, clean, friendly, good breakfast. Rate was good & just as low as some of the not so nice places.

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The hotel was simply a great value and the each member of the staff we encountered were very friendly and helpful. They made the difference in our stay being only comfortable to enjoyable; with a desire to return. We will tell our friends!

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I stayed here with my family for Thanksgiving and we all enjoyed our time here.

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My room was clean and exactly what I reserved. The staff was very friendly and helpful. I will stay there again when visiting Montgomery.

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Comfortable facility. The staff was very cordial and helpful. However, the breakfast was lacking in presentation. The eggs and the biscuits were hard.

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Our hotel room had maintenance issues but they gladly moved us to another room. Breakfast was nice. The new rooms bathroom toilet leaked all night.

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Good location, close to Malls and not that far from downtown but in a nice area

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I decided to stay at this hotel based on the reviews that I read, and they were all absolutely right! My room was very nice and clean...as was the whole hotel. The staff was very friendly and helpful. The breakfast was nice. My only issue was that I reserved and paid for a smoking room online, and when I got there he said that they no longer offered […] smoking rooms at all. They should update their info online if that is the case. I would've picked a different hotel that did offer smoking rooms. But, other than that - I was very pleased overall! Läs mer

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I had a great stay and would recommend this hotel.

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Our first stay in a Country Inn & Suites necessitated by an air conditioning malfunction in our home. The facility was very clean and comfortable, and given the heat wave, the AC worked very well indeed. Breakfast was adequate; more adequate than many other hotels of similar price. The only negative was at check-in. The front desk was habitually unoccupied. […] I waited for close to 10 minutes for a staff member to show up and when he did, he left for several minutes at a time during the check-in process. I am not sure he knew what he was doing. We will gladly stay at Country Inn & Suites in the future. Läs mer

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ok

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We appreciated the hospitality of the hotel staff and the proximity of the hotel to the hospital. We felt very safe and secure during our stay. One suggestion would be a more flexible check out time to allow those that arrive late (ie early morning hours) time to recoup. The 1:30 check out allowed us just a few hours sleep since we were at the hospital […] with our dying mother until 4 am. Läs mer

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My only complaint was that they did not have the breakfast ready according to the times listed. One of the mornings we had to miss breakfast due to our appointments being early. My daughter stayed here a month earlier and just had an awful time. She complained right on thru to the top and they had made changes. Speaking to the workers they stated that […] changes had ocured this pass month. Läs mer

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Brought our 5 year old to visit her nana during spring break. Great location of hotel. Lots of things nearby. Highways, food, shopping. Hotel neat & clean. Staff very courteous & helpful in every way. Breakfast every morning, hot & cold. Not used to eating eggs, sausage, bisquits & gravy every morning but did enjoy it on vacation. Make your own waffles […] - WOW did ya all know our Natalia is crazy about waffles or what? Really gooooddd coffee anytime! Glad there was an indoor pool since we used it 4 out of 6 days (too chilly outside & rain for few days). Our daughter had a ball swimming for her nana. Would stay again & recommend. Läs mer

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Excellent hotel, very clean, very nice would stay again

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The Hotel was great with good suroundings close by. The breakfast was good also. My only problem was when I checked in I was told by the hotel clerk that I couldn't check in until 3pm or I could only take what was available and the fact that she was very rude when I asked for a smoking room.....she wanted to know if I would be smoking in front of my […] kids! That was none of her business to say the least but, overall; the hotel stay was very pleasent. Läs mer

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When I walked in after check in time there were no clean rooms. I had to wait for them to find a room and then clean it. The next night my door would not open. I understand that things break, but there was not manager or maintenance worker on site. My husband and daughter had been swiming in the pool and were wet and cold. I had nothing for my 6 week […] old because we were in the hotel. The front desk worker told me I would have to wait till the next manager came in at 11 pm and it was 9 pm! She called the manager from the hotel across the street to fix it! I asked for the managers number and was given the business card from the front counter. When I called the manager and told her what was going on and asked her what she was going to do it about it she HUNG THE PHONE UP ON ME! Do not stay here! They don't know how to run their business!!!! Läs mer

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See remarks below in the experience block.

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The room in which we stayed was comfortable and spacious. However, it was not cleaned every day of our stay (though this wasn't a big deal). The hotel staff was nice, although the introduction to the hotel was curt: until we asked, they didn't inform us of the hotel's services such as the hours for breakfast, and when queried gave us wrong information […] regarding the price of laundry services. The breakfast was expansive and good, except for the disgustingly salty oatmeal. Läs mer

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i wanted to come and stay because of the indoor pool, wow had fun. disappointed about the jet pool.. it did not work.. but over all had fun. nice would stay again.. just fix the jet pool

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We were welcome in with open arms and breakfast was ok. Upon leaving the front desk attendant was very dry.

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I leased a king studio suite and the hotel gave me a king bed room not a suite,because i was away from home I took it but I was disappointed.

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We stayed here during busiest weekend in the sate and area. It was during the Alabama/ Auburn & Alabama State/Tusksegee game. Not to mention Black Friday. WHEW! The room was ready at 1pm and we checked in. The room was clean, except for a towel hanging on the smoke detector.(Like someone smoking in the room, yet it didn't smell of smoke.) Great facilties […] and kids enojoyed the warm indoor pool, with chilly temps outside. All the best shopping 3 minutes away. Good neigbhorhood, well lit hotel parking. Great spot for holiday stay. Läs mer

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Very nice, especially for the price.

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we always stay at this hotel branch when we travel. we have always been very pleased with the hotel itself and the staff. same this visit. only complaint is our hot water wasnt ever really hot. not so bad you couldnt shower but not as hot as we wouldve preferred.

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This was a nicely maintained property. All of the amenities identified in the brochure on line were available to us and we used them all. The staff was excellent and we would stay here again if the need arises.

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Carpet on stairs and hallways could use a cleaning, air conditioning leaking onto carpets in business center, could fill vending machines more often. Overall was ok for the price, decent breakfast choices. Another family member's room was missed completely when it came to cleaning their room.

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The hotel was a little farther than where I thought I would be. Very clean hotel.

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My husband was down for a family reunion thru the weekend. We found the hotel stay to be a wonderful and would recommend it to other family members coming thru Montgomery.

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Outstanding stay- check-in took all of 60 seconds.

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Found this hotel thru Hotels.com. Quiet, clean and friendly staff. Decent free breakfast included. No complaints.

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Good value for the money.

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Great location to interstate and shopping centers. Very nice people at check-in and great price for a family of 5 - Breakfast was great too.

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This was a wonderful place to stay with a convenient location to everything we needed. The hotel was pristine, the staff was friendly, the room was perfect, and we would recommend it to anyone. We've never had everything 'go right' and it did. We booked with hotels.com and got a reasonable rate. Will definately use them again.

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I had a pleasant stay. The staff was very courteous and I like the location of the hotel. NO COMPLAINTS

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this is a great place to stay. the outside is very appealing and the inside is very homely. everyone is very nice from the front desk to house keeping. the rooms are very spacious and i loved everything about it.

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Eat at Charles Anthony Pub. It is across the street. The food is great.

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I was in town for my son's competition. I traveled with 2 teenagers and my daughter. The teens took the double beds and there was a door separating them from my daughter and I who slept on the pull-out sofa. The suite was clean and comfortable and well designed. The staff was friendly and the breakfast was one of the best I've experienced. If there […] was anything negative, it would be that there should have been two people working reception instead of one. Läs mer

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gr8 hotel! only problem i found was the room doors are very heavy, every time someone would go in or out of their room I could hear the doors slam.

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The evening front desk help was very good. Any request was solved very quickly-including the need for more linens and help with internet service to print our plane tickets. I don't think housekeeping knew we were there, as beds were not made and trash not taken out. The room was very clean when we entered, and our son had another room that was very […] well taken care of. The location was convenient to our needs and the neighborhood was quiet. Breakfast was nice. Overall, I would stay again. Läs mer

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