Hotell Fairfield Inn & Suites by Marriott Montgomery EastChase Pkwy - Montgomery

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When I arrived my room was not ready so I had to wait for them to clean a room for me. My room was prepaid but the check in person charged my card again and told me that she did not and just charged for incidentals. After going back and forth with her for a few minutes the manager confirmed that it was charged twice and would be reimbursed to me. The […] special instructions I had for my room were not fulfilled. I will not be staying at this hotel again. Nice place but that means nothing if the staff is not up to par. Läs mer

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completely satisfied with the staff, the free breakfast and quality of the room. very clean and fresh.

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I can't say enough about my experience during my stay. The staff was very accommodating and professional. The location is great as there are numerous restaurants and stores all around the hotel so you don't have to travel very far to do things. Even though there's a lot of stuff around , the hotel sits back just far enough off the main road that it […] has easy access to and from. The location of the hotel is very safe and in a good part of town. The rooms are very spacious and well equipped. The hotel is very clean and inviting. The continental breakfast is excellent. I will definitely stay again when in the area. Läs mer

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The staff was very rude

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Very short and Pleasant!

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Very nice..will stay again. Entire staff was very friendly and professional. Room clean and great decor!

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Had to Come to Maxwell AFB and stayed here. Very nice place. Helpful and friendly staff. Will stay here again if in the area.

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great stay, will visit again. very clean. beds were very comfortable. very clean room. would highly recommend.

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The hotel was very clean and nicely decorated in a contemporary theme. The room was also very nicely decorated and the beds were very comfortable. Breakfast was delicious with a wide choice of food, for example, Belgium waffles, eggs, sausage, croissants, muffins, fruit, yogurt, etc. The dining room was very bright and comfortable. Personnel were very […] pleasant and accommodating. I highly recommend this hotel and I plan on staying there the next time I'm in Montgomery. Läs mer

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Too many things had not been attended to in preparing the room for a stay. Management's attempts to fix things were less than successful. The room itself is just oddly shaped and outfitted. Otherwise, the hotel is a standard issue chain hotel of the middle rank. It was not a terribly quiet hotel, and the heating system was very noisy. I don't think […] I would stay there again. Läs mer

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Excellent service, very comfortable bed, great location, and very well-maintained hotel

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It is was a very nice. It was quiet and peaceful. I was allowed to get the rest I needed.The room was very clean.

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Lock on my door did not work and I had to change rooms. Everything else was very good.

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The check-in was quick and easy. The room was nice. The gym was well-equipped. I had trouble sleeping because the temperature in the room was hard to control, even with the thermostat. Also the air unit was very noisy when it kicked on and off. Breakfast was good - they provided everything one needs for an egg and sausage croissant sandwich, plus fruit, […] cereal, etc. Check-out was a little frustrating. The desk clerk left the desk as I was walking up to it. He said he would return shortly. I loaded my luggage into the car and went back in to wait. I could hear other employees talking behind the divide, but no one was covering the desk. After several minutes one of the other employees finally checked the desk. She took my key card packet and dropped it on the desk and then walked away. Overall a good stay. Läs mer

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Pleasant greeting at front desk. The room was nice and clean. The breakfast buffet was plentiful and tasty. I wish there had been kleenex in the room and had posted on their website blowdryers were in the room. Great stay and convienent to the highway. Also, the front desk staff recommended a great restaurant for the evening- Charles & Anthony.

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Everyone was very friendly and very comfortable to say in... In a great location to shopping and dinning!

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Wonderful Breakfast selection

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Overall,this was a great place to stay, especially for the price! I felt very safe as a female traveling alone. The bed was very comfortable and the room was spacious. I would recommend this to others traveling through!

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The hotel was very contemporary. I really liked the hotel.

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I stayed one night for a business meeting. It was a great stay with friendly staff. The breakfast was good and the room was comfortable. It is also convenient to access from the interstate.

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Enjoyed our stay at this hotel and the bed was clean and very comfortable. The room over all was very clean, but the bathroom floor could have been a little cleaner. The breakfast area was clean and there was a good selection of foods. Would stay here again...

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Nice hotel if you're just looking for a room to stay. The staff are courteous and helpful. The decor is very nice, modern, and VERY visually pleasing (unlike those very dated hotels/rooms). Breakfast is small with essentials, but they wouldn't refill items when they ran out. Hotel skimps on some toiletry essentials such as toothpaste! Rooms were clean, […] but needed a more thorough vacuum. The hotel is far from downtown area (~15 miles) but has a nice outdoors mall closeby. Also nearby walmart, publix, walgreens, etc. Läs mer

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We came to Montgomery for a wedding and stayed for 3 nights. Everything was great especially the staff. Very friendly and helpful. We then went on to our beach vacation, only to have to leave under a mandatory evacuation due to Hurricane Isaac's approach. When we called back to the hotel they were so helpful and we even got the same room so it was like […] coming home! Our 4 year old granddaughter fell in love with the wonderful breakfast bar and said she wanted to live there. Thanks for a wonderful stay. Läs mer

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I think that for the money the hotel was nice. the biggest problem was that the food needs to be improved. There was hardly any fresh fruit, the waffle was no good and the emplyee working ther was over worked. One person to keep the food fresh, have all the food available without waiting a nlong trime, and keep the area clean is a problem. Hotels done […] the street has had better food. the hotel was nice because the trafic was not crowded, the room looked clean and smelled clean. Läs mer

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The room was very clean, and the location was good. The bed was a little too soft, but overall it was some very good sleep. Quiet and clean.The parking could be a challenge, as the parking spaces are not designed for full size SUV's. I would definatley stay here again.

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This hotel was nothing extraordinary. That being said, the room was clean, the staff was not unfriendly, and the bed was comfortable. I felt safe and comfortable. The breakfast left a little to be desired, but I feel that way about most Fairfield breakfasts.

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Best hotel I've stayed at in the past 5 years. Great friendly staff, great room, great breakfast. Loved having the refrigerator in the room at no extra cost.

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Front desk staff was freindly upon arrival. Parking was easy and close to the door. rooms were nice but nothing special. location was great for my business appts and then for shopping and food.

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Good location, great rooms, nice people! There is shopping close by and if you need a place to eat, you have all of your major recognized restaurants within 1 mile. I prefer more local places so for a 15-20 minute drive go to Sinclairs in Cloverdale area of Montgomery.

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Bed was a little too soft for my back. Other than that, it was a very nice stay.

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Very thin walls. A family reunion was there the night we stayed and it was really noisy.

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Everything was to perfection! It was the cleanest hotel I've stayed in ever! All of the staff were friendly & prompt. Always a smile.

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Nice clean hotel in great area. Lot's of shopping and restaurants near! Staff was great and hotel was very nice!

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I was thoroughly impressed with the staff and the cleanliness of the hotel. Fragrance, friendliness, and comfort are extremely important to me. I was allowed to have a late checkout because of my exam time. The staff faxed information for me. It was a beautiful facility. It is my choice each time I'm in the area.

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I enjoyed my stay at this hotel. The service was excellent and employees polite and helpful. The gym was in good condition, which isn't always the case with hotels nowadays. My only complaints are a handle bar in the pool is broken, and too much of the food is ready-made -- cold boiled eggs and pre-made egg-patties are not too tasty. The rest is OK. […] Don't order the frozen meals in the lobby; they are way too expensive $6 for a box of lean cuisine. The good thing is that it's within walking distance of Waffle House and Cracker Barrel. Läs mer

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Overall stay was very good. Breakfast buffet selection could have been better.

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It was nice

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I was 100% satisfied with my stay. I was so satisfied with the quality, cleanliness, and comfort of my room that I wish I could have stayed longer. What an enjoyable stay! I have no complaints at all and have already told friends to consider Fairfield Inn & Suites Montgomery EastChase Parkway when in need of a hotel in Montgomery. Thank you for a 1st […] class hotel! I will return! Läs mer

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We had a great stay. There were 3 families on their way to FL from IL. They were able to get us all close together, there were lots of restaurant choices at the close by mall and the beds were soooo comfortable. Breakfast was good too.

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