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""Betygsatt av en Hotels.com-gäst feb 18, 2013
I had a very nice vacation at this resort. The hotel/resort is marked with three stars which I don't think the standard room lives up to. Only cold/lukewarm water in the shower for instance. But it is nice and clean with a nice garden and a private beach with sunbeds. The atmosphere at the hotel is a very familiar and you almost feel like you are visiting friends. And if there wasn't for an incident I would've said that the personal was very friendly and helpful. But I went on a snorkling tour and they forgot to make sure that I had any equipment. When it was discovered no excuses or attempts to solve the problem was made. Talking to the manager afterwards he was furious that it had happened. On the other hand I was leaving early in the morning, 5 am, and they arranged so I got breakfast before I left which was unexpected from my side. If you are looking for a nice relaxing and quiet vacation this is a good place to go.
Betygsatt av en Hotels.com-gäst jan 14, 2013
Gästen lämnade inga kommentarer.
"Bra läge"Betygsatt av en Hotels.com-gäst jan 4, 2013
Hotellet har ett mycket bra läge, trevlig personal och bra standard för det priset. Rekommenderas!
"Excellent service, great location for relaxation!"Betygsatt av en Hotels.com-gäst jan 4, 2013
We stayed at Surfside for 5 nights, we had a pleasant stay whilst there and I fully reccomend this place for couples/families who wants some piece and quiet but still in walking distance to restaurants/shopping district. The best thing with Surfside are their staff, they are incredibly nice and helpful. We arrived on the 15th of December (my birthday) and the hotel prepared the room for my arrival as per my partners wishes. I received flowers, delicious cake, wine and free massage voucher. Surfside has their own Spa, the Boracay massage is the best massage I have ever had! The breakfast was great, their crepes were amazing and it's just a step from the beach. I loved every minute staying there, the only downside is that they don't have a pool - but hey, who needs that when you have one of the most amazing beaches in front of you? Thank you Surfside for making our holiday the best!
"väldig fint utsikt"Betygsatt av en Hotels.com-gäst aug 11, 2012
Trivdes väldig bra på grand vista och deras staff är väldig bra och glada. Rekommenderas om man vill ha lite lugn och ro.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
**Det kan hända att de här bekvämligheterna endast är tillgängliga i vissa rum eller enheter. Extra avgifter kan tillkomma för vissa bekvämligheter.
Authentic Oriental – restaurang som ligger vid stranden och serverar frukost, lunch, middag och helgbrunch. Gästerna kan beställa drinkar och umgås vid baren. Barnmeny finns. Eftermiddagste erbjuds. Det är möjligt att vissa måltider inte serveras varje dag.
Hotellet har rumsservice (under begränsade tider).
Utomhuspool och barnpool finns på området. Här finns även privat strand.
Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma.
Avgifter för extragäster och extrasängar kan tillkomma.
Statligt utfärdat foto-ID och kreditkort eller kontantdeposition krävs vid incheckning för avgiftsbelagd service.
Möjligheten att tillmötesgå speciella önskemål beror på tillgänglighet vid incheckning och dessa kan innebära ytterligare avgifter. Speciella önskemål kan inte garanteras.
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Great hotel but restaurant needs improving"
Poor breakfast is the only complaint about this hotel.Verifierad gästrecension från Expedia
"A little disappointing"
There was inconsistency in the service provided by staff - particularly at the front desk. Housekeeping staff were always polite and were receptive to needs. We needed to ask for things that were missing eg. kettle for the room, room service menu (and we were in a suite). Things like an ironing board and iron had to be borrowed from housekeeping and […] when we asked for our sheets to be changed (after 5 days) it looked as though they didn't have any more double bed sheets so we had single ones put on instead. Läs merVerifierad gästrecension från Expedia
"Great Location & Staff, Rooms need Improvement"
I recently stayed at the Golden Phoenix during the last week of October. Overall, the trip was great, the hotel was decent but definitely overpriced considering the quality of rooms. Here are the Pros : Great Location, Great Service, Buffet Breakfast is included with your stay, Awesome pool. Here are the Cons: Rooms aren't truly cleaned daily ( Just […] beds made & floors swept), Worn out furniture in the Angol Suites, poor drainage in bathroom tub, and overall poor quality tub fixtures ( constant leaks) Läs merVerifierad gästrecension
"Highly recommend"
Located directly at the beach, stunning pool. The only negative would be the breakfast, it was to Chinese inspiredVerifierad gästrecension
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Bad location and dirty surroundings"
It was a bad experience staying with this hotel. First the location is away from the main road. The road is flooded and bumpy and is about 10-15 minutes walk from main road. While your walking you will see a lot homeless sleeping in the talipapa market at night. My room has no AC, no screen window, my view is garbage, no nose tissue, no cap shower, […] very old scrapy furniture, broken chair, very hard bed mattress, two tiny smelly towel. I suppose to stay 3 nights on this hotel but I did not want to ruin my vacation. I decided to check out next morning and transfer to Discovery Shore Hotel. Läs merVerifierad gästrecension från Expedia
"Happy stay"
Great hotel, super nice staff, clean and great breakfast.Verifierad gästrecension från Expedia
"Not your best option in Boracay"
The hotel is recently built, but doesn't always show it. We visited on a rainy weekend, so there was water everywhere, in the restaurant, hallway and in some of the rooms. We had the deluxe room, which has nothing 4 stars about it, try to get one of the better ones. Breakfast was Another problem is the access to the hotel from the street. All cars and […] tricycles stop 300 meters away from the hotel and you have to walk that distance through a dirt road (that becomes a pig puddle during rainy days). Läs merVerifierad gästrecension
"Terrible Management of Nice Property"
Reserved 2 rooms... both oceanfront at high cost per night ... was promised in-room internet which I have come to expect from any quality hotel and which I need for business when I travel .. 1st room had no working air con so room transfer was necessary .,.,. 2nd room had no internet service and hotel technician's remedy was to open my windows letting […] in mosquitoes to pick up wifi from Pita Hut down the beach which had virtually no signal ...we had late flight so I requested 1 hour additional time to check out and was denied for both rooms ... at checkout was charged for broken ashtray and so requested credit for no internet service ...again denied 100% ... big patio on ocean but only 2 small hard chairs and tiny cheap table...the only thing management did was play the Korean flute in the afternoon ... would never stay there again ... Läs merVerifierad gästrecension
convenient location , clean hotel & rooms , quite @ night time so you will get a good night sleep , only set back shower fluctuates from hot to cold with little warning .Verifierad gästrecension
"Yann-Ludivine avis"
Cet hotel a beaucoup de potentiel : exposition, cadre, capacité en chambres, piscine, climatisation etc... Cependant il y a des manques évidents désagréables qui donnent un mauvais souvenir : climatisation très bruyante, tâches sur les draps, petit déjeuner nul... Pour le même prix en Europe nous sommes habitués à plus de service mais il ne faut pas […] oublier que nous sommes aux Philippines ! Je donne une note globale de 3/5 Läs merVerifierad gästrecension
"ホテルでリゾート気分を楽しむならあまりお薦めできません。"
従業員同士は仲良くワイワイやっているが、お客への気配りが少ない。 また部屋にいきなりトイレットペーパーがなかった。 2部屋予約したが、セキュリティBoxがある部屋とない部屋があった。 フロントで、プール利用の際はプール受付でバスタオルをもらえます、との説明であったが、実際行ってみると部屋のを使えと言われた。フロントの説明と違う、と話すと、奥からしぶしぶ出してきた。 プールを囲むように部屋が配置されているが、プールで大騒ぎしている声が反響してとてもうるさかった。 またDモールからはとても遠いので不便だった(Hotel.comのMapでは近くに見えたので騙された)。Verifierad gästrecension
"S3"
团队客人居多 不建议自由行客人选择 因为晚上有点吵杂Verifierad gästrecension
"最悪"
まず、行く前にFAXにて送迎の手配をしたが手違いで向かいに来ておらず大変苦労した。部屋もスイートを頼んでおいたが思ったより良くない、またホテルまでの道のりが悪く荷物をじぶんで抱えて行くのにも大変嫌な思いをした。スタッフは感じはいいが女の子しか見ておらず私のパートナーも不愉快な思いをしたと愚痴をこぼしていました。二度と宿泊はしたくありません。Verifierad gästrecension från Expedia
Gästen lämnade inga kommentarer.Verifierad gästrecension
"Trauminsel, und es gibt sie doch"
Bei Ankunft sehr freundlicher Empfang, gute Einweisung und dann aufs Zimmer, das Hotel ist in einem sehr sauberen und sehr geplegten Zustand, Preis und Leistung hervorragend, der Pool ideal, man kann morgens schwimmen tagsueber in der Sonne aber dann abends bis 2200 offen. Also nach einem klasse Tag abends nochmal schoen ins angenhme Wasser und abkuehlen. […] Fruehstueck war chinesisch, aber ich hatte meine kleinen Pfannkuchen, und natuerlich Fruestueckseier frisch wie man sie will, also auch hier keine Probleme, ja und der Rest ist Boracay Läs merVerifierad gästrecension från Expedia
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