Holiday Inn Edinburgh City West

The hotel overall was OK, warm welcoming, the staffs were so gentle and nice to us. The breakfast also was OK but it was not so clean the whole hotel needs renovation. The wall of the room was full of dust, the rug was not so clean. The hotel was near to shopping center and only 10 minutes away from city centre

Location is good as it's just outside the city centre but the bus stop is right outside the hotel and it's ten minutes into the heart of the city. Rooms are clean, hotel is clean and staff are very helpful. Overall it's what you'd expect from a holiday inn, clean, simple and no fuss.

Bar area was a little small & basic. Reception were wonderful, welcoming & very friendly - Magda especially :)

Comfortable hotel in good location. Free onsite parking. Nice bar area.

Very pleased with the service and very helpful staff

Lovely hotel , very clean and great. A very lovely staff on duty Ulia , very helpful and very nice , she is a star. My kids loved it . Not sound proof, windy night heard it all .

Good stay will stay again

The rooms were soacious. All the staff were friendly and professional.

The first thing that hits you is the view from the room and the size. The bar offers a family area which was great for our 2 year old. A large selection available at the breakfast buffet. Opposite a bus route which will take you straight in to the town centre. Only negative was the communication. We had tried contacting them over some of the kids items that we left and had to call repeated times even though we were promised a call back. That’s more todo with the central customer service number than the actual hotel staff them selves who were brilliant

Great location and comfortable stay. The Scottish breakfast served everyday was amazing.