Holiday Inn Edinburgh City West

Good hotel. Great breakfast. Friendly helpful staff. My room had an amazing view acroos the city to the castle.

Welcomed by good reception team, however going up the stairs we got lost as it wasn’t marked well at all, we weren’t the only guests getting confused. Kettle was burnt and didn’t function properly which was frustrating. A lot of noise coming from the playground below in the morning which ruined it a little and noisy guests with kids running up and down the corridor. However all in all the room was clean and had great views.

The welcome on arrival was friendly, welcoming and very informative regards any questions we had. The room was clean and tidy, the bathroom likewise and the beds were comfortable. Being a couple of miles outside of Edinburgh city centre, the local amenities were sparse, although reception pointed us in the direction of an Indian restaurant around a 10 minute walk away, which was excellent although a little expensive. The breakfast in the morning was outstanding and in fact probably rates as one of the best hotel breakfasts I have had. One small drawback was that the car park is fairly small for the size of the hotel and I can imagine it to be fairly challenging to accommodate all guests at busy periods. Overall the hotel was very good value for money.

Check in staff got my booking duration wrong. And she charged me the wrong price for breakfast. Then the kettle in the room had tea stain and used tea bags inside. Disgusting. Then I found a bunch of hair (not mine) on the carpet. The issues were fixed once reported but they shouldn’t be there in the first place.

Very pleasant. Clean. Quiet. Nice situation with lovely views across the city.