Crowne Plaza Santiago

Be VERY careful at night within the immediate vicinity of this hotel. My iPhone was ripped out of my hands (i.e. stolen) by a guy riding down the sidewalk on a bike at a high rate of speed (on the same side of the street as the hotel, about a 30-second walk from the hotel’s entrance) at 8.15pm, last Wednesday night 5/22/19. The staff was helpful in allowing me to make the necessary phone calls shortly thereafter and also helped me use the guest computer next to the front desk. The room was comfortable. Nice bed. Great room rate.

Great hotel in excellent location for walking around Santiago.

Great location. Easy walking distance to good restaurants and most of the important historical sights. Nice hotel bar with live local musicians. Staff was very welcoming. Older hotel but well maintained. We would definitely stay here again.

All good, friendly and helpful staff, service was good

Honestly, on of the worst hotels i have every stayed in. Walls in the hallway were scuffed and filthy to the point that it look like i was in a cheap roadside motel. The first room I was assigned already had people in it, the second room had a smell of cigarette smoke and had a dirty bathroom. I finlally stayed in my third room, but it was in rough shape as the baseboards were falling apart and the carpet was gross. This hotel needs a serious renovation, it is more in line with 2 star hotel options in its current condition.