8/10 Väldigt bra
6 augusti 2022
Exactly what you expect from a Grande hotel!
We spent five nights at this hotel in Porto and are very satisfied with our choice!
It started out badly because the AC didn't work in our room, so the first night was very unpleasant. But when we went to the reception the next morning and explained the situation they were extremly accommodating and took care of the situation immediately. We were told to pack our bags and then they would make sure that we got a new room during the day. When coming back from a full day trip we git the keys to the new room and it was amazing. The AC worked almost too well, so nice after a day iut in the heat!
The breakfast was better then expected, the traditional breakfast things and some extra things that changed during our stay.
Some people have complained about the staff but everyone we talked to was so friendly and eager to help. The staff was exactly what you expect from a hotel like this, almost unvisible until you need something and then they appear from thin air to assist.
The building was so nice and full of history, it was easy to imagine turning a corner and finding Winston Churchill in a chair smoking his cigar.
Would definitely recommend!
William
William, 6 nätters resa
Verifierad gästrecension från Hotels.com