Howard Johnson by Wyndham Flagstaff University West

Room was clean and comfortable. Breakfast was terrible, all carbs, bread, bagels, something they called donutholes that's tasted a day old. Breakfast attendant was rude, when I asked for fruit, yogurt, or cream cheese, she made everyone waffles. Ran out of coffee and sd she had to watch the waffles. Not other attendant was behind the check I counter. Only one of our two cards worked. Not worth $74 rate,

The 1st room I was offered was disgusting, dingy, dirty and smelled like pee. The second room was acceptable snd what I expected for the price. Okay stay decent breakfast, don't let them give you room 225.

Easy check in..... comfortable enough,

The day we arrived we asked the front desk if it was ok to cancel the second night since a storm was coming and we didn't want to get stuck 5 days there. She said it was fine just to call hotels.com and we wouldn't get charge for it. I talked to hotels.com and they confirmed the information with the front desk. A week later I still see a overcharged amount on my credit card. I called hotels.com and the called the hotel and they said they wouldn't give me a refund. I called the hotel and the manager was rude and unprofessional, he said I shouldn't had trusted the receptionist. For the price of 2 nights we would had stayed in a nicer hotel!

Our stay was great. Very good rooms. The room was perfect for us. Had everything we needed. The location was perfect. Very great customer service.