Sheraton Columbus Hotel at Capitol Square

The staff super helpful and professional. The facility is dated and quite tired. Needs a fresh infusion of $$ and style. The restaurant is substandard. Checked out early just to have breakfast at the airport. That gives a good indication of how necessary changes need to be made.

No hot water took cold showers very disappointed and to beat all when checking out had to wait OVER 1 hour for valet to get my vehichle and to think i PAID $60 FOR THAT SERVICE

Front desk personnel were young and inexperienced. Heating unit was loud and noisy

They hotel was nice and staff was pleasant. The room was very outdated and felt dark and grimy. Carpet had hair and stuff on it like it hasn't been vacuumed in days and was worn down. The toilet in room did not flush. Luckily we were just there to sleep, would not enjoy and multiple day stay in that room.