Hotel Ercilla - Bilbao

Vi bodde på Ercilla 2 nätter i juli månad. Tyvärr så håller inte hotellet någon 4 stjärnig standard i mitt tycke. Trevlig personal men tyvärr alldeles för små och trånga rum med dålig luft. Fotona i appen stämmer verkligen inte överens med verkligheten. Ingen pool, rummen annorlunda och fel reception.

Helpful staff. Not a luxury property, but worked for us.

The hotel was great. Was checked in early by friendly and helpful staff. Room service late on the Sunday evening was quick and a great quality meal. Overall a great hotel to stop in.

The only benefit of the hotel is its location and free coffee from 12am to 6am brought to your room. The beds are horrible. Perhaps for a 3 star rating and lower. I think that everything that is considered 4 stars in this hotel you must pay for extra like breakfast, room service, and massages. Did not receive wifi connection in my first room had to change. The hotel has 3 elevators but seems like only 1 works. had to wait several mins. for elevator to come. Hotel needs to invest heavily into modernization. or could lose star rating Interesting fact- After famous plane crash in Bilbao during the 80s. Passenger belongings were brought to this hotel for identification.

Great place to sleep after BBK Live, Quiet and nice tapas around the corner.. Gracias...