iH Hotels Milano Lorenteggio

Väldigt glad, trevlig och hjälpsam personal. Jätte fräscha rum, sköna sängar och toppen frukost. Praktiskt med Metro brevid hotellet. Smidigt att snabbt komma ut på motorvägen

Bra hotell med komuninationer med tvärbana direkt till Milano centrum.

Hotel is in a sterile, office/industrial area, which to be fair, I new about in advance. I arrived late and left early, so wasn't an issue, but if I had a bit more time on my hands, wouldn't have been ideal. Nice modern hotel though. Didn't have food, as arrived too late, but the bar was open for a few drinks

The staff were on the whole rude and abrupt and not in the slightest bit welcoming throughout my stay. Whatsmore owing to the unhelpful conduct of your staff when I checked out I missed my connection to Malpensa and had to purchase a new ticket back to London. If they had been more efficient and professional this wouldn't have happened. Now being in Italy for the first time & reviewing my stay for work - note I am a multimedia journalist for 2 major international publishers - my stay at the hotel was unpleasant and on the whole a waste of my time and money. I would not recommend this hotel to anyone on a personal or professional basis.

Disappointing hotel. There weren’t too many recent reviews for this hotel but the photos looked ok and as it was close to where I had a couple of business meetings, I decided to opt for this one. Not one of my better decisions though. The photos of the rooms are misleading as those modern rooms shown are still under construction. I’m not sure if any have been finalised yet as I wasn’t allowed to view any. The older rooms looked ok but those photos were somewhat misleading. The carpets were dirty and curtains are in need of repair, as is the furniture. The trouser press was broken and there are no safes in the rooms. My colleague who had a similar room also experienced the same issues. The Wi-Fi faded in and out which for business customers is somewhat annoying. On the plus side the staff were pleasant and the breakfast was ok. The lobby and dining area have been redecorated and they look ok. There is also free parking in their underground garage. If the cost of the room had been reduced and management had explained they were refurbishing the place I probably wouldn’t have minded so much, but to continue to show misleading photos and not explain their current situation annoyed me somewhat. I understand that IH Hotels have several other properties in Milan but based on this stay I would probably recommend you try another chain of hotels.