Hampton Inn & Suites Chicago/Hoffman Estates - Hoffman Estates

I prepaid for my room for a business appointment close to hotel. I drove over 4 hours to get there only to be told there was no room. They found me another room that took an hour to get due to traffic and construction, no breakfast. And no apology from hotel. It was terrible. I am a Hilton honors member and was treated like nothing. I do not want to return to a Hampton again. I travel 40 weeks out of the year for the last 15 years and I have NEVER had this happen or been treated so poorly.

If you are a fan of Chicago sports, do not stay at this hotel. They only have 15 channels, and only 4 of them are local. They don't have WGN, and therefore do not have the Cubs games. Also, when the Cubs were on both FOX and ESPN, the tv froze, and was not watchable. After we were there 5 days, they put up a sign saying their cable company was working on the problem!!

Room was nice a clean. 2 days we only had two stations. They do not replace coffee that you used the day before. Bring your own pillows. Hotel is way to soft.

Great pool and hot tub. Got there before kids did so enjoyed some peaceful relaxation.

Due to construction and no proper signage, hotel was tricky to find... otherwise, very pleased with our stay. Breakfast was great!