Mercure Telford Madeley Court Hotel

Not good at all. Arrived at 9.30pm to be greeted by a grumpy lady who pointed us in the direction of our room. Got into our room, was less that impressed for the price i paid. Dirty carpets, rusty bath and shower, stains on the sheets resembling that of blood and coffee stains. I'm not usually one to complain about the comfort of a bed but with the rock hard lumps all over it's hard not to whinge. And to top off the night, with the walls being paper thin we were awake most of the night hearing the drunk couple next door having a full blown conversation, sounding like they were coming through the wall and the lovely lady running to the bathroom, gipping and heaving every 20 minutes. I've never stayed in mercure hotels before but I had positive reviews from friends. After reading through some of these reviews before we stayed in the hotel i genuinely thought people were just being dramatic and complaining over nothing... After staying for the evening I can see now that they were just being honest.

Really enjoyed our stay Staff are all friendly We had the Oriel room with four poster bed. It is a great room, however the bathroom could do with some love and attention the grouting needs redoing and the side Cover of the bath a fresh lick of paint. In the bedroom are heavy curtains that could do with a good beating to get rid of dust, also at the back of the bed there was quite a bit of dust. Restaurant served a lovely meal quality was excellent and also value for money. Would definitely stay again and have a meal.

Stunning building and grounds, room a bit disappointing. Bathroom a little bit tatty, smelt a bit musty and sink cracked. Had to wait at reception each time and bar service on the slow side

We stayed in a modern room downstairs. We loved our room and the hotel in general. Sadly all the rain caused flooding in the hallway which was a bit off putting because there were buckets everywhere. The next day the place smelt of damp. I understand though that it is a beautiful old building so these things happen.

Excellent venue. Could not find a single fault. The value for money made it even more attractive and would recommend it to anyone.