Homewood Suites by Hilton St. Petersburg Clearwater - Clearwater

Room was nice enough. We had positive thoughts about it then it turned negative. We slept in and missed housekeeping all three days. We asked to have our room cleaned and was informed it was too late...... It was 11am. Every night we went and got fresh towels and coffee for the room, too much of a hassle. Will find another place to stay!

The extra space was great and the staff was nice.

Room was OK, but so many things were missing like 3 knives,4 wine glasses,3 table spoons,some reason spoons,wine opener, fry pan, regular tea. It took 2 days for Houseman to bring it to us. I guess, he pulled them from vacant rooms.First night people were at the pool after 11 pm, we called FD twice without success. Night audit person Maggie gave us an attitude and hang up the phone. Breakfast was OK, but one person was definitely not enough, which is why trash was overflowing from the trash cans, tables were not cleaned, food items were missing because no one refill them. As a medical professional and former F &B manager on a first morning I noticed that hot food was not hot and cold food was not cold enough. Milk, yogurt, cream cheese were served warm! No surprise that my daughter got a food poisoning from corn beef. There were no towels at the pool, and FD person on Sunday was no help, at all, nor a manager on duty. I worked in hotels for 10 years and travel a lot, but I never met so many mean workers in hotel, including management, who obviously, have no idea what hospitality means. I am just wondering if Hilton lowered its stsndards.So may things are wrong that it is no point to write evetything.Never again!

Comfortable. Furniture could be updated as they were a bit shabby and the ottoman was falling apart at the seams. Sofa bed was a disgrace. We had to ask for a mattress pad in order to use it.

Very pleasant stay and found front desk staff extremely friendly.