I really do my research when booking and amongst other reasons based my stay on the reviews, however it was not what I expected and nothing the hotel could have done. I did actually move hotels for my second night as I needed more modern, more fresh, more luxury.
I’ve stayed in 3* many times and one thing I missed was that they didn’t have a tv. Whilst usually that would not be an issue - but it was France vs England World Cup and I could stream couldn’t go out as was with my daughter :(
The bathroom was dated, some will say shabby chic but it was rustic to say the least. The l’occtaine toiletries was a nice touch. The towels were tiny and not at all soft or fluffy- just need throwing away. The carpets down to the dining room were stained and it all just felt dirty. The dining room was awkward at best- tiny tables, no room to manoeuvre - lots of people waiting but the breakfast was nice. Nothing the hotel could have done- it is what it is if you like that sort of rustic experience, I will check the amenities more closely next time. The hotel kindly called to ask why I left but as I said to them- it just wasn’t what I expected. It’s in a fabulous area, it’s quiet ( although our room was by the aircon in the hallway and there was a loud sneezer in the next room- but it didn’t disturb us too much.