LaiLa Hotel CDMX

Convenient located close to Paseo de Reforma. Great staff with good English skills (if you don't speak Spanish). Difficult to get a taxi at the hotel if you don't want to go with the ones just outside, that are affiliated in some way to the hotel. Look out if you take one of those: old cars=not secure and more expensive. Free Wifi in the rooms that acually work=very good.

People who works there is very nice, the only problem is that if you turn off the light u may have no tv or electricity to plug your devices.

We had a pleasant stay. The coffee maker in the rood did not work. We mentioned it but it never got fixed. No conditioner in the bathroom. The beds were comfortable. food is dining room was ok. Americano wa on themenu but when they brought it, they just poured dripped coffee and no real milk. ( just powdered).The area was close to tourist area and eating. Wifi was not very good, kept kicking us off.

Can't beat the location, quality and price

Nice hotel in great location but rooms very cold (19 degrees Celsius) with no possibility of heating it up. Only cooling was available. Shower leaked excessivelly and we had to use 2 towels to wipe the floor.