Microtel Inn & Suites by Wyndham Oklahoma City Airport

Refrigerator didn't work, a little dirty

We went the night before our stay just to view the room before we booked. The guy worki g the front desk was knocked out asleep. We had to wake him up. Then I booked online and went the next day to check in. The lady working the desk was rude and very unhelpful. She advised because we live local there is a $50 deposit. Stupidest thing I've ever heard. She asked me for my debit card and I assumed it was for the deposit. So then we are both standing there for about 5 mins until I finally ask what we're waiting on and she tells me she's waiting in deposit. Then advises it has to be cash. Again she was very rude and unhelpful. If I could have canceled and got a full refund right then I sure would have just for the unprofessionalism I endured. When we checked out the lady at front desk was nice and could probably give the other two a few pointers. The room itself wasn't bad. We wanted a non smoking but got smoking so the smell wasn't the greatest.

We was told to leave before our stay there was over the front desk person tried to tell us tht she had seen a guy go in our room whos truck he was driving was stolen in which no his truck was not and we had showed her proof of this there was coachroaches an dirty condom in my room as well

This place was very clean and up to date. My only complaint is that we requested a non smoking room, which we got but on a smoking floor and the whole floor smelled of smoke. Otherwise it was an excellent stay.

Room is very comfortable and clean. The breakfast was terrible, no matter what time we went, there was barely any food. We always had to alert staff to restock. We did not even use the pool. It was clearly unsanitary. When I addressed the issue with staff, they tried to explain it away. I told them it was not safe to swim in but they continued to let people swim in it. It was morning until I threatened to call the health dept that they shut down the pool and said they need a new pump.