Mercure Carcassonne la Cite Hotel

Fem minuters promenad från ringmuren. Helt perfekt, för det är ju trots all därför folk kommer till Carcassonne. Trevlig restaurang med god mat, såväl på kvällen som till frukosten.

The hotel is in an excellent location for the old city/fortress but is a little further out from the town. You can't have both and we knew that was our trade off. Our only complaint which I am still awaiting a response from the Accor chain is that we returned on the 2nd and last night to the hotel wanting to eat in the restaurant and have a drink at the bar only to be told then that it had been booked many months ago by the local rugby club and all facilities were closed to other guests. I can accept that we didn't book the restaurant but we would have liked to be told when we arrived that the bar was closed as well. We had to walk back into town to find a restaurant/bar which wasn't good after a long day sight seeing. When I raised my complaint on check out I just received a shrug of the shoulders.

The hotel was very dated. Service was also very matter of fact. Location was great however.

A perfect, relaxing location a few minutes walk away from crowded Carcassonne. We had a very welcoming check in and were shown to a lovely privilege room which we could not fault - it was large, with a good bathroom (both bath and shower as requested) chair and sofa and, most importantly, extremely comfortable beds much appreciated after a wonderful day spent exploring the unique city of Carcassonne. The breakfast was excellent with lots of local produce and the service was outstanding, the scrambled egg was freshly made for us when the staff realised the heated container was empty - that was much appreciated.