SpringHill Suites by Marriott Pittsburgh Monroeville

Our stay at this hotel was terrible, the front desk was not friendly, the housekeeping was awful we were there for a funeral we did not have coffee replaced our bed was only turned up not made and our bathroom was never cleaned trash we dropped on the floor was never picked up, our counter was never wiped we had a kitchen cloth that was used to wipe coffee on our first night and after the third night it was still there. Will not use this hotel again.

It was nice

The hotel NEEDS attention. Sofa, bed, carpet and bathroom were tired and should be replaced. It definitely could be cleaner! The bright spot of the stay was the woman who was in charge of the breakfast room. She went out of her way to engage the patrons and keep the buffet stocked and fresh. Maybe she should manage the hotel!

The room layout was strange with the tv facing a wall in a small pass-through area. At the foot of the bed was a large empty alcove space for no reason. I swiveled the tv as far as possible to watch from halfway down the bed rather than at an angle to uncomfortable couch. The room is also quite close to the PA Tpk toll plaza which was noisy. The bed was very comfortable, the front desk staff friendly and helpful. Plenty of parking and easy to find.

Bathtubs don’t drain. Everything else was GREAT!