ibis Strasbourg Centre Gare

Fräscht och fint hotell

Nice staff, fun area

I felt a bit let down with the hotel. What I saw on your website was not what we got. The room was very very small, there were very few TV channels to view and most channels did not work as it kept saying there was No Signal, There was a Lamp fixed which hid half the TV screen and so I am really surprised who ever designed the room, and the view outside the window...was no view at all. On the plus side though which is the most positive one for me, the staff were amazing and very very very friendly and the breakfast was very good and very attentive hosts. The property left a lot to be desired but on the plus side the people who managed the property from housekeeping to catering staff were incredibly good.

The room was clean and comfortable. The staff were friendly and helpful. There were complimentary treats for our kids (a bag with water and sweets), as well as a gift for them (Christmas sweets) when we checked in. The location was very convenient, with only a short walk to the city center and Christmas markets. Our window did face a busy street and the train station, so it has the potential to be bright and noisy. I was not too impressed with the breakfast offerings though. The only hot food seemed to be self-service boiled eggs. But the price for the breakfast wasn't too bad, all things considered. I probably would have opted for breakfast at a nearby cafe instead.

We found this hotel very conveniently located, across from the train station, as we arrived on the Lufthansa bus from Frankfurt airport. It was easy walking distance to the Christmas markets and Petite France. The staff was friendly and helpful, recommending a restaurant nearby, for dinner (Le Schnockeloch was excellent), and supplying us with a map of the city. They even gave us a welcoming gift of chocolates! I had difficulty retrieving my boarding passes, on the hotel computer, and the young man at the front desk helped me resolve the problem. He was friendly and helpful. Breakfast was ample, with lots of variety. We chose to pay a little more for a bigger room, and it was well worth it to have extra space, since we stayed for five nights. It was easy to take the train to Colmar for a day trip to see their beautiful Christmas market, too. We just walked across the street to catch one of the frequent trains. Our room was clean; the shower was perfect; bed was comfortable; room was serviced daily. Next time we visit Strasbourg, this shall definitely be our hotel of choice.