Hotel Valencia Riverwalk

Very pleasant hotel. Room was great!

We stayed two nights. The hotel is nice. The staff were polite. My issue was dirty room. With the price we paid, I expected a nice clean room. There was a dirty washcloth hanging on top of shower when we got into our room. Then when we were leaving, we notice alot of black makeup or something on the inside of the comforter. I don't wear makeup and neither do my husband or son! I wish I had checked the room before we slept there.

The customer service was great. The front desk staff were very attentive and friendly. The bartender was nice and welcoming. The hotel was immaculate and the servers in the restaurant were great as well.

Absolutely loved the Hotel Valencia! The hotel itself is beautiful and classy. The staff is attentive, welcoming and helpful. The location is right on the Riverwalk and just a short stroll from the busiest section of the Riverwalk where many of the restaurants are. The rooms are clean and nicely decorated. The beds are comfortable. My family and I had road tripped from Colorado to Texas and had items in our cooler that needed to be kept refrigerated. The rooms do not come equipped with refrigerators but hotel staff noticed my need and took it upon themselves to set up a mini-fridge in my room. This observation and subsequent thoughtfulness was greatly appreciated and is an example of the excellent customer service provided by the Hotel Valencia. If I ever happen to be in San Antonio again, I will absolutely stay at this hotel and would recommend it to anyone else traveling there as well.

Great hotel and a great location! Wish we could have stayed longer. The ladies at the front desk were very professional and very understanding. We were on a birthday trip and got to San Antonio earlier than Check in but they were able to get us into a room really quickly! The even gave us a complimentary wine on the house since it was my birthday! I will definitely be headed back to that hotel the next time we Visit. The cleanliness of the hotel was great, the room was spectacular. Can’t say enough good things about this hotel. I would highly recommend this hotel to anyone looking to stay on the riverwalk.