Best Western Plus Liverpool - Syracuse Inn & Suites

Not bad overall. Breakfast not bad. Room overall clean. But no microwave in room. No freezer door in fridge. Hallway smelled a bit. Hair strands left in shower. Worker took smoke break right outside exit door.

Hotel was nice, staff was friendly. Would have been nice to have hot water for showers though.

Had to wait for check in. Nobody was at front desk. Recent renovations have definitely made this place a more desirable place to stay.

Good hotel and clean and very friendly great service from the staff. Good breakfast and pool and rooms are comfortable and clean. Would stay again my only issue is the toilets seem to not flush all the way or something they said they were having some plumbing issues and it was getting fixed but last time I stayed there exact same time last year same issues. But it really isn't s big deal good price for a nicer hotel then most the other hotels that are a dump would go to this one again.

The front desk people were so personable, friendly and accommodating. They made me like the place right away. When I got into my room I was pleasantly surprised. Nice and big and very clean. We had a dance comp and I mentioned it to the young man at the front counter just for small talk and he wished my daughter luck and was so nice about it...and then to top it off...he knew a bunch of us had to leave before 6 and that thoughtful young man totally had breakfast set up with coffee and some things so the girls could eat before we left. I was beyond impressed with this. The nice women working the complimentary breakfast actually put a yogurt and a banana in a little bag so my daughter could eat something on her way to the competition. I never ever write reviews, but the employees of this hotel made made my stay that much better, I thought I would thank them and show my appreciation. It really meant a lot to me. I will definitely stay at this hotel next time I am in Syracuse. Thank you so much - Michele