BlueBay Grand Esmeralda All Inclusive

THEY DON'T HAVE INTERNET. It is that simple. It only works sporadically in the lobby, everywhere else it's horrible. I de

Alexei, 6 nätters resa, 14 juni 2021

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Na

4 nätters familjeresa, 10 juni 2021

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BBGE sits on hundreds of acres yet there’s no nature walks. They have 5 dock/pier type structures but you’re not allowed on any of them to look at the water. They don’t do much for the sargassum and the smell from it makes your room balcony unusable. They advertise a 2019 renovation yet the rooms and quality of construction in the rooms is very poor. They paid for nice granite and tile then hired inexperienced toddlers to install it. Literally every single door handle encountered was a shoddy repair job. Our balcony didn’t stay locked and our room door had signs of prior breakin. Restaurant and public bathroom doors were also often without a knob. They make a big production of covid protocol at the buffet by handing out gloves but they pack so many people in to the buffets there’s no social distancing, and no AC or fans, while the ala carte restaurants and other buffets that are usually open for breakfast and/or lunch are currently closed. So they’re forcing people together at the fewer restaurants options. Ala carte dinners were fine but the restaurants were practically empty inside while people begged for reservations out of fear of the overcrowded buffet. The black and white bar bartenders never have water in the coffee machine so it’s “not working” and their blender is also “not working” and they don’t like to be disturbed from watching their tv shows. Buffet food was repetitive but at least there was guacamole and pico frequently, sometimes with chips.

5 nätters romantisk resa, 5 juni 2021

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The place was dirty amenities were in poor condition and the rooms were very dirty.

2 nätters romantisk resa, 15 maj 2021

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My family just came back from the trip and I am very excited to share our experience. It was our third time at The Blue Bay and every time we go there we discover something new. At first, I got very disappointed for some changes, like there is no more cappuccinos or espresso at the whole resort. Less choice of food too, which I didn’t care because this way is better for my body (less calories maybe :)). Beach was not blue as before due to pier construction. Then I realized that food and coffee changes were definitely due to pandemic economical situation. People don’t travel as much and Canadian border is closed. Blue Bay keep its prices low but is cutting on some food. And yet, our vocation was so much fun that we would go back there in a heartbeat! Animation team was very uplifting. They are so enthusiastic, fun and friendly. We were busy all the time! Beautiful music was everywhere and it was hard not to dance whether you at the restaurant, beach or pool. Especial thanks to Lalu - a yoga guru, a ping pong master and a Latino dance teacher and much much more... Its an honor for Blue Bay to have such a character! There were many different fun challenges for the price: bingo, soccer, baseball, archery, ruffling. And I can proudly say we did it all! I don’t remember the name of the gentleman who was in charge but he was great! My teenage son and I loved to play volleyball on the beach. We had a really good time enjoying ourselves and laughing because animation guys

8 nätters familjeresa, 30 mars 2021

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Good foodd

4 nätters romantisk resa, 29 mars 2021

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Loved our swim up pool but could of been warmer! Did not like kids club swimming in the room next to ours. food could of been better. drinks were great though. Maid helped us get out of our room because snake was in our doorway. but just pushed it away and never told anyone. i was a wreck all week worried it was going to come under the doorway. which i am sure it went into one of the other rooms.

5 nätters kompisresa, 8 mars 2021

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Some of the morning staff are more interested in selling the property than attending to guests. I went with a family of four, my wife and 2 kids. Concierge was always busy. Golf cart rides to lobby and back to rooms always busy. There needs to be more options on the morning and lunch menus. The al cart dinners were ok but there should also be a menu for kids. Overall it was ok. I would not recommend this place unless you like poor to ok service.

4 nätters familjeresa, 8 mars 2021

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Not a 5 star or even a 4 star

Dont understand how they say they can be a 5 star ive seen better beaches and tennis courts at 2.5 stars in Cuba. French and Seafood and Mexican a la cartes are great though!

1 natts familjeresa, 1 mars 2021

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Amazing staff, but I had no hot water for five days and my jacuzzi was broken. No refund at all. Not coming back.

BrendanA, 6 nätters kompisresa, 23 jan. 2021

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