Holiday Inn Express Shrewsbury - Shrewsbury

Room was amazing; giant, clean, modern, and best of all it was comfortable. Nothing bad to say about the room. The food? Don't even think about eating here in the evening. I ordered fish and chips, for around £11; I forget the exact price. What I was served resembled food i'd eat whilst at university - a birdseye frozen cod piece with frozen chips and tinned mushy peas. I ate the entire meal as I was starving, having driven 250 miles to get there. Not once during the meal did anyone ask how it was - if they would have I would have told them - and when they came to collect my plate no eye contact was made and no words were spoken; the waiter walked up to me and walked off with my plate as quickly as possible... half an hour passed without anyone asking how the meal was, at which point I summoned the lady working the bar and informed her what had happened and my displeasure with the food. (Two other people had complained about their food in this same period, which I sat and watched with joy).... After I complained the lady attending the bar replied: "should you have asked us whether the food was any good before serving we'd have advised you to eat elsewhere... and the times we've accidentally received Birdseye frozen cod it's actually looked better than what you have. The food isn't great here, we know that. Feel free to complain and leave bad feedback as it might help things." Shocking.

a quick weekend stay for a family diamond wedding aniverserary celebrations

Very nice hotel with friendly staff. Spacious and comfortable room.

The breakfast Sausages were good, pity no bacon,mushrooms were offerd.

2ND Time staying here and fine again. Staff are very friendly and helpful. Rooms are good with comfy beds. Breakfast is the only let down.....still no BACON! Sausages have been upgraded to Cumberland....they were better, but not sure if I would call them Cumberland. Defo stay again if in area as very handy for shrewsbury as it's not far away and taxi's are very reasonable.