Holiday Inn Express Hotel & Suites San Antonio

People upstairs had children running back and forth and jumping until after 10 pm or later. It was hard to sleep.

Very good stay for the family. We were able to unwind after a long day at the stock show each night. And work very glad that we got the Room with the couch which helped make lounging easier and more comfortable. There was a small burn on the couch but took it up with management to let him know it was already there and they wrote it down for us so that we wouldn't be responsible. Very good hotel very nice day.

The front desk was fast and efficient. the room was very clean and the breakfast choices were much nicer then other places we have stayed. My only complaint was it was a little noisy because our room faced the freeway .

It was wonderful! Great customer service from the second I came in, I was greeted with a smile & they made eye contact with me at front desk. Ur house keeping staff was very considerate. No loud talking/yelling in the hallway. Quite, yes!!😊 no disturbances in my sleep. The bed, pillows & linen so so clean & comfortable. Pillows👍👍. Breakfast was great. warm Cinnamon rolls & coffee my favorite!! Awesome staff all the way around. Their warm smiles when I was greeted with a good morning or a hello. Made me feel very welcome. Extra Kudos to the lady who helped with giving us directions to the venue I was going to & the person who took our pictures. I can’t remember if it was the same person. Your staff made my friend & I feel VERY WELCOMED😊 & SPECIAL. Extra Thank you❤️ to Housekeeping Staff for being considerate in the morning. Hotels don’t usually think about this but it’s did. Blessings to they everyone...you should all be commented/recognized for Great work. Thank you

The room was very clean, the front desk girl was very friendly and the location was close to where I needed to be. Nice place.

Service was ok the room was clean, but room i was set up in was next to a window facing a freeway and and i could hear the traffic all night. Needless to say i did not get the rest i was hoping for. Because i booked through a third party we could not check in earlier check in had to be at 3pm vs anytime if i had booked directly

Everything was good till i walked in the room Bed wasnt made.

We did not get the room that I payed for.

My 2 year old daughter got impetigo while in the pool at this hotel establishment.

They didn't refill oatmeal for breakfast once it ran out. And I don't eat meat,/dairy/eggs so nothing else to eat. Washer was broken. Bathrooms are dated and not cleaned well around baseboards. Bathroom was painted, but them painted around the toliet so behind toliet it's another color. The beds were very comfortable but very high if your short it's difficult to get in and out of.