Holiday Inn Express Hotel & Suites San Antonio

They didn't refill oatmeal for breakfast once it ran out. And I don't eat meat,/dairy/eggs so nothing else to eat. Washer was broken. Bathrooms are dated and not cleaned well around baseboards. Bathroom was painted, but them painted around the toliet so behind toliet it's another color. The beds were very comfortable but very high if your short it's difficult to get in and out of.

I was charged an extra $25. & I am pending them to remove the charge. We left the room in order as we found it. This is the first time we get an extra charge without being told as to why. Otherwise the hotel was great! We enjoyed the breakfast.

It was great! Loved the pillows and bed!

Clean room and quiet place

I reserved a room for 2 nights, I received a call at 11:30 am after my first night and she asked me if I was going to check out. I told her that I was staying for 2 nights, she put me in hold. Then she told me that I had to switch rooms, and I asked why. She put me in hold again then she said ok you can stay in the same room. If I made the reservations in advance I shouldn't be switching rooms. The same day around 1:15 am I couldn't open the room, the key cards were deactivated. The gay at the front desk told me that I had put my key card with my cell phone or other magnetic cards that deactivate the key card. Both of the key cards did not work. So weird!!