I found a big black cockroach in my room, I killed it. I called the reception and asked them if they can come up can clean it. The man that answered said: I am sorry but we cannot do anything. I went down and talked to another receptionist, she said: we have many Asian tourist and they brought them here. Ok, I do not wanna judge her comments and i told her to send some one to clean it up. Next day, i went down and tried to talk with the manager on duty, they told me the manager is not here today. I asked her to confirm twice, she said , yes, no mananger now. It is a hotel with 144 rooms, and they tell me no manager on duty.......