Hotel 4 Barcelona

Helt okej vistelse. Blev uppgraderade till Superior Room för halva priset (10 euro/natt) då min flickvän fyllde år. Hotellet ligger lite utanför stadskärnan men man kan lätt ta sig överallt med tunnelbanan som ligger 5 minuter bort. Även nära till stranden! Hade aldrig några som helst problem, allt var väldigt rent och prydligt. Frukosten var väldigt "meh" dock, man hade önskat mer utav ett hotell som ska vara 4-stjärnigt (hade själv gett det ca 3). Utsikten från vårt rum på sjätte våningen var dock fantastiskt!

We stayed at this wonderful hotel for 6 nights, without breakfast. Nothing to complain about, just the apposit. Personal in the reception made great work, special thanks to Sara who gave us room with facility's we asked for. Internet was fast. It was super clean in our room every day, all the sand ge got from beach was gone after every cleaning. Super close to beach, but the restaurants are only on the beach the closest one.

Städarna vet inte hur man städar. Det blev ingen förbättring trots att jag klagade tre gånger på att det inte var städat så jag gav till slut upp. Kände mig ganska äcklad när varken badrum eller golven var städade. Det enda som verkade göras dagligen var att tömma sophinkarna och bädda sängen. Servicen var också undermålig. Det som drar upp helhetsbetyget är närheten till stranden.

The hotel was comfortable and clean, at a very quiet location well away from the bustle of the central parts of town. Some may find the view over the adjacent cementary a bit gloomy, while others may find it quite beautyful.

I will tell anyone that wants to know NOT to stay at Hotel 4. The beds were very hard, so much so that I had pain in my back and neck the entire time I stayed there. The breakfast was poor: the scrambled eggs were more brown than yellow, some vegetables were stale, there was no yoghurt, and since I do not eat bread as I avoid gluten there was not really very much to eat. Breakfast was meant to open at 7 am. When some of my clients and I asked to be let in at 7:05 we got a frustrated reply in Spanish to the point that she was very busy and we had to wait another five minutes. That made me late to one of my meetings. The AC was completely wrong: I tried setting it to 15 degrees as my room was way too warm but it only kept pouring hot air into the room. When I talked to reception about this problem I was treated like I was stupid because clearly everyone knows that the AC only has hot air in the wintertime.Well, I have stayed at hotels around the world, summer and winter, and NEVER had this problem anywhere else. What is worse: when I came to reception with this problem they treated me like I was stupid, told me I was the one who was wrong and did not offer any viable roads forward. That is a big reason to why Hotel 4 is now getting a very bad review from me. This hotel and the staff clearly has no understanding of what good customer service is. I asked the reception staff to tell their manager. I don't know if they ever did because no one got back to me. Very POOR!!!