6/10 Bra
4 november 2024
Ok but not worth the money
The hotel stay overall was ok but there were different situations where I felt like it’s definitely not worth the money I paid for such an experience.
Before the trip I wanted to call and secure a flight transfer. The lady at the reception was definitely not friendly, her tone was annoyed and It was very uncomfortable for me.
When we got to the airport, no one was waiting for us. After some back and forth searching for our name on the screens drivers held up we called the hotel. The person answering was very quick to say that I didn’t book my transfer in time and there’s nobody coming. Explained that I did it in the early morning and after several back and forth calls we have gotten a taxi.
It would’ve been cheaper and frustration free experience if we have booked a random taxi ourself.
The check in and facilities were ok, but overall cleanness was not that great. We agreed to cleaning every 2nd day but the room was not properly clean. We could still see the breadcrumbs from the 1st day after they clean.
The hotel claims to be smoke free but there were people smoking in the hotel door facing the restaurant so we were forced to go away. The staff never bothered to say anything to the persons doing that.
The facilities were good, the sauna and the gym. No complaints there, gym was a bit small but I guess it’s enough for a short stay.
Roxana
Roxana, 4 nätters kompisresa
Verifierad gästrecension från Hotels.com