Luxor Plaza Hotel - Pereira

very busy area. fun location

This hotel has turned into a disaster! This was my third stay here, and by far the worst...starting with an unfriendly receptionist, a room door with no security lock, very small window. The next day the manager, Santiago, and his asst, Esteban, moved me to another room, this one on the street. Early the next morning, street vendors directly below my window starting shouting to sell their wares! (Wouldn't you think the hotel would ask them to move up or down the street a little?) The maids did not leave amenities until asked, and the hot water in the shower very slow in coming. The management paid lip service to wanting to make my stay comfortable, but at check-out the receptionist, not the same one as at check-in, was also not able to understand that some charges on the bill were fictitious...and so the entire stay ended with unhappiness...do not recommend this hotel, Hotels.com needs to check this one out personally, it has gone downhill.

Good staff. Very helpful. Very good breakfast. It has been the third time I stayed and found price very reasonable. Will stay there again

Friendly staff. No problems. Clean. Nice breakfast.

Very nice hotel, service good...did find a sliver of glass on the floor, perhaps from a broken goblet?