Dorsett Kwun Tong, Hong Kong

convenience location, staff members were all polite and responsive, issue of cleanliness was not if the room cleanliness by staff, but the cleanliness and maintenance of hardware within the room - the aircon

This was my first stay at this hotel. The pool was closed for maintenance but I didn’t have time use it anyway. The hotel is close to the Kwun Tong MTR station and the promenade. There are enough restaurants, shops, convenience stores nearby if needed.

I like all of the Dorsett hotels in Hong Kong. Nice room. Plenty of space. Clean. Nearby building works did not disturb me at all. Quick check in and out. Friendly service. Staff's English was sophisticated.

The hotel provides a very good base for a fair price, which is generally lower than those in Causeway Bay. The only frustrating event was that the cleaner decided to remove my Shangrila hotel card from the "lights on holder". Upon reporting the missing card the hotel advised me that the maid did not remove the card. As I put it in the holder this was quite frustrating. I requested no further entrance to my room for the final 2 nights of my stay to reduce my risk.

When I got to the room, it wasn't clean up to standard. Then the agent who checked me in change me to a different room and he was very helpful through out my stay.