Hotel Indigo BROOKLYN

I did not stay at the indigo. I had reservations at the Indigo, arrived to check in, and i was greeted by a NYC police officer who curtly asked what i was doing there. After i forming her that i had reservations, she instructed me yo go across the street to the Sheraton. This was very poorly done! Indigo should have informed me prior to my arrival that there was a change. The Sheraton was great. The staff was pleasant and accommodating. The facility is clean and well maintained. i was concerned about the people who seem to be just loitering outside the hotel. I travel to NY monthly for medical care, I always stay in a hotel; however, I will reconsider my stay at the Indigo.

This listing is a men’s shelter. And should not be listed at all.

The hotel was closed when we got there. Apparently, had been closed at the time I made the reservation

This hotel is now a homeless shelter. My reservation was honored across the street at the Sheraton which was a better deal

The hotel wasnt even open so the were having ppl go next store and there was a 150 deposit for each room. I was told i was getting a full refund but have ywt to see it.

I never stayed I’ve been trying to cancel for days but can not get in touch with the hotel. Neither can Expedia. The costumer service is poor on their end.

Wish I could give an actual review of Hotel Indigo, but they OVERbooked for the weekend I was staying there. I had to stay at the Sheraton across the street, which smelled like cigarettes and had too many people in the lobby and elevator.

Stay over 14 days for quarantine. Hotel Indigo is housing homeless now, and send us to sheraton brooklyn. Sheraton is as bad it can be with noisy fan all night, noise from construction, really bad neighborhoods, really bad hotel guests with shouting at 3am. In future, Will not stay even if room is free.

No fridge no heat was closed so we had to book across the street

IT'S CLOSED. DO NOT BOOK!!!!