Radisson Blu Resort & Congress Centre, Sochi

Clean and well decorated. The staff was very helpful. The pool and spa were awesome but not enough space for the demand! The bar lacked the atmosphere and the cocktails were just OK(( Did not eat in any of the hotel restaurants as they looked dull and not speaking and exciting cuisine when compared with other nearby offerings. Temperature checks were done and masks and antiseptic spray were provided. All in all, a very safe and enjoyable stay and the front reception staff were very welcoming and accommodating.

The balcony, and the view from the hotel was great. The open pool time is little bit short, it would be nice if the open pool time will be longer.

We stayed as a family for a weekend in December. Excellent service. Hotel restaurants and breakfast were delicious. The spa was super clean. The pools were warm and perfect to swim.

Hi, All was good beside the service in the check in that wasn’t helpful enough

family vacation- 2 adults and 2 4 years old twins. I ordered a standard room as it stated can sleep up to 3 children at the room description. as we arrived in spite of the fact our reservation included 2 children- they wanted to charge us for an extra bed- the room was totally not suitable to allocate 4 persons. the room had a very narrow sofa about +-50 CM - and could not fit a person- and there was not enough space to put another bed- the room including the mattresses were pure suffer for us. the hotel facilities were great - it has few swimming pools, kids club, and few restaurants- but bearing in mind that Sochi has unstable weather and it was raining for 2 days - the room was crucial to our stay. the staff was indifferent to our situation.

Everything is well. Everything is well. Everything is well.

WiFi is nonexistent. A few days during my week stay the room wasn’t cleaned until 6pm. They have an insane towel policy for the pool and beach requiring you to hand in a card each time you want a towel. Sorry, but I don’t wanna steal your dirty towels. Be reasonable. You can’t charge to the room at their private beach. They want you to bring cash which could be stolen when you go in the water. I paid off my incidentals the day before my checkout because I was leaving at 3am due to an early flight. Five minutes later a guy that didn’t speak English was upstairs emptying out the entire mini bar. Sorry, but again I don’t wanna steal your alcohol. Be reasonable. Finally, when I complained about the problems at the hotel a manager named Maya was rude and obnoxious. Worst manager ever. She should be fired immediately.

We rate Radisson exellent comparing even 5 star DR resort we visited in Punta Cana last year. We had good time and felt safe. Beautiful hotel and nice amenities. Customer service we rate exellent. And thank you again. See you next time!

Great location and good spa and pool area. Never did find their semi private beach but not an issue. Great breakfast . Restaurants on site were a bit pricey. Overall would reccomend, we had a great 4 days there.

The hotel itself was very nice but the customer service was not the best I've experienced (reception and breakfast room staff not as welcoming as I would have expected).